The Ritz-Carlton New York, NoMad

Luxury awaits in Manhattan's heart, where guests find rejuvenating spa treatments, Mediterranean dining, and upscale amenities near Madison Square Garden

Choose dates to view prices

Where to?

Dates

January 2026

12

February 2026

Frette Italian sheets, premium bedding, down duvets, in-room safe - The Ritz-Carlton New York, NoMad (New York)

Reception - The Ritz-Carlton New York, NoMad (New York)

Exterior - The Ritz-Carlton New York, NoMad (New York)

2 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine - The Ritz-Carlton New York, NoMad (New York)

The Ritz-Carlton New York, NoMad offers an elegant Manhattan retreat with two bars and a full-service spa. Travelers enjoy Mediterranean cuisine with outdoor seating. The attentive staff enhances the experience, all within walking distance of Madison Square Garden.

Wonderful

Popular amenities

Spa
Pet-friendly
Free Wi-Fi
Restaurant
Air-conditioning
Gym

RM3,735 total

includes taxes & fees

25 Jan - 26 Jan

Room options

Check availability for these dates

Tonight

Jan 12 - Jan 13

Tomorrow

Jan 13 - Jan 14

All rooms

1 bed

2 beds

Showing 36 of 36 rooms

Frette Italian sheets, premium bedding, down duvets, in-room safe

Superior Room, 1 King Bed

Exceptional

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Premium bedding

Frette Italian bed sheets

39 sq m
Sleeps 2
1 King Bed

Club Room, 1 King Bed

Exceptional

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Premium bedding

Frette Italian bed sheets

39 sq m
Sleeps 2
1 King Bed

Club Suite, 1 Bedroom

Highlights

Separate sitting area

Air conditioning

Connecting rooms available

Free cots/infant beds

Dining table

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

74 sq m
1 bedroom
Sleeps 2
1 Double Bed

Club Suite, 1 Bedroom

Highlights

Separate sitting area

Air conditioning

Connecting rooms available

Free cots/infant beds

Dining table

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

74 sq m
1 bedroom
Sleeps 2
1 Double Bed

Club Room, 2 Double Beds

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Premium bedding

Frette Italian bed sheets

46 sq m
Sleeps 2
2 Double Beds

Club Room, 2 Double Beds

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Premium bedding

Frette Italian bed sheets

46 sq m
Sleeps 2
2 Double Beds

Club Room, 1 King Bed

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Premium bedding

Frette Italian bed sheets

37 sq m
Sleeps 2
1 King Bed

Double Room, 2 Double Beds

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Premium bedding

Frette Italian bed sheets

46 sq m
Sleeps 4
2 Double Beds

Double Room, 2 Double Beds

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Premium bedding

Frette Italian bed sheets

46 sq m
Sleeps 4
2 Double Beds

Deluxe Room, 1 King Bed

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Premium bedding

Frette Italian bed sheets

53 sq m
Sleeps 2
1 King Bed

Room, 1 King Bed

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Premium bedding

Frette Italian bed sheets

53 sq m
Sleeps 2
1 King Bed

Superior Double Room, 2 Double Beds

Exceptional

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Premium bedding

Frette Italian bed sheets

46 sq m
Sleeps 4
2 Double Beds

Suite, 1 Bedroom

Highlights

Separate sitting area

Air conditioning

Connecting rooms available

Free cots/infant beds

Dining table

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

74 sq m
1 bedroom
Sleeps 2
1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Premium bedding

Frette Italian bed sheets

39 sq m
Sleeps 2
1 King Bed

Suite, 1 Bedroom

Highlights

Separate sitting area

Air conditioning

Connecting rooms available

Free cots/infant beds

Dining table

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

74 sq m
1 bedroom
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

Highlights

Separate sitting area

Air conditioning

Connecting rooms available

Free cots/infant beds

Dining table

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

74 sq m
1 bedroom
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed

Very good

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Premium bedding

Frette Italian bed sheets

37 sq m
Sleeps 2
1 King Bed

Room, 1 King Bed

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Premium bedding

Frette Italian bed sheets

37 sq m
Sleeps 2
1 King Bed

Suite, 1 Double Bed

Highlights

Separate dining area

Separate sitting area

Air conditioning

Connecting rooms available

Free cots/infant beds

Dining table

Flat-screen TV

Hypo-allergenic bedding

121 sq m
2 bedrooms
Sleeps 8
1 Double Bed

Suite, 1 Double Bed

Highlights

Separate dining area

Separate sitting area

Air conditioning

Connecting rooms available

Free cots/infant beds

Dining table

Flat-screen TV

Hypo-allergenic bedding

131 sq m
2 bedrooms
Sleeps 8
1 Double Bed

Club Suite, 1 Double Bed

Highlights

Separate dining area

Separate sitting area

Air conditioning

Connecting rooms available

Free cots/infant beds

Dining table

Flat-screen TV

Hypo-allergenic bedding

195 sq m
1 bedroom
Sleeps 6
1 Double Bed

Superior Room, 1 King Bed (Mobility Accessible, Tub)

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Premium bedding

Frette Italian bed sheets

39 sq m
Sleeps 2
1 King Bed

Superior Room, 1 King Bed (Hearing Accessible)

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Premium bedding

Frette Italian bed sheets

39 sq m
Sleeps 2
1 King Bed

Club Room, 1 King Bed (Mobility Accessible, Tub)

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Premium bedding

Frette Italian bed sheets

37 sq m
Sleeps 2
1 King Bed

Club Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Premium bedding

Frette Italian bed sheets

46 sq m
Sleeps 2
2 Double Beds

Double Room, 2 Double Beds (Hearing Accessible)

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Premium bedding

Frette Italian bed sheets

46 sq m
Sleeps 4
2 Double Beds

Deluxe Room, 1 King Bed (Mobility Accessible, Tub)

Exceptional

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Premium bedding

Frette Italian bed sheets

53 sq m
Sleeps 2
1 King Bed

Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Separate sitting area

Air conditioning

Connecting rooms available

Free cots/infant beds

Dining table

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

74 sq m
1 bedroom
Sleeps 2
1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed (Mobility Accessible, Tub)

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Premium bedding

Frette Italian bed sheets

37 sq m
Sleeps 2
1 King Bed

Room, 1 King Bed (Hearing Accessible)

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Premium bedding

Frette Italian bed sheets

37 sq m
Sleeps 2
1 King Bed

Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Premium bedding

Frette Italian bed sheets

37 sq m
Sleeps 2
1 King Bed

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

Highlights

Separate sitting area

Air conditioning

Connecting rooms available

Free cots/infant beds

Dining table

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

74 sq m
1 bedroom
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed (Hearing Accessible)

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Premium bedding

Frette Italian bed sheets

37 sq m
Sleeps 2
1 King Bed

Penthouse, 1 Bedroom

Highlights

Separate sitting area

Air conditioning

Connecting rooms available

Free cots/infant beds

Dining table

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

88 sq m
1 bedroom
Sleeps 2
1 King Bed

Penthouse, 2 Bedrooms

Highlights

Separate dining area

Separate sitting area

Air conditioning

Connecting rooms available

Free cots/infant beds

Dining table

Flat-screen TV

Hypo-allergenic bedding

167 sq m
2 bedrooms
Sleeps 6
2 Double Beds

Penthouse, 2 Bedrooms

Highlights

Separate dining area

Separate sitting area

Air conditioning

Connecting rooms available

Free cots/infant beds

Dining table

Flat-screen TV

Hypo-allergenic bedding

167 sq m
2 bedrooms
Sleeps 6
2 Double Beds

About the area

25 WEST 28TH STREET, New York, NY, 10001

What's nearby

5th Avenue - 3 min walk - 0.3 km
Madison Square Park - 5 min walk - 0.4 km
Empire State Building - 6 min walk - 0.6 km
Madison Square Garden - 8 min walk - 0.7 km
Times Square - 16 min walk - 1.3 km

Getting around

28 St. Station (Broadway) - 1 min walk
New York W 32nd St. Station - 5 min walk
LaGuardia Airport (LGA) - 31 min drive

Restaurants

‪Milk Bar NYC Flagship - ‬2 min walk
‪Lady M Cake Boutique - NYC - ‬1 min walk
‪Oscar Wilde - ‬3 min walk
‪Pergola - ‬1 min walk
‪Nubeluz - ‬1 min walk

About this property

The Ritz-Carlton New York, NoMad

Luxury hotel near Madison Square Park

Located close to Empire State Building and Madison Square Garden, The Ritz-Carlton New York, NoMad provides a terrace, dry cleaning/laundry services and 2 bars. Indulge in a body treatment, a body scrub and a hot stone massage at The Ritz-Carlton Spa, the on-site spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner and Mediterranean cuisine. In addition to a 24-hour gym and conference space, guests can connect to free in-room WiFi.

You'll also enjoy the following perks during your stay:

Full breakfast (surcharge), valet parking (surcharge) and a 24-hour front desk
6 meeting rooms, massage treatment rooms and smoke-free property
A banquet hall, a front desk safe and a lift

Room features

All 250 rooms include comforts, such as 24-hour room service and premium bedding, in addition to perks, such as pillow menus and laptop-friendly workspaces.

Other conveniences in all rooms include:

Children's slippers and free infant beds
Recycling and LED light bulbs
Designer toiletries and hairdryers
Flat-screen TVs with cable channels
Wardrobes/cupboards, coffee/tea makers and heating

Similar properties

Down duvets, memory-foam beds, minibar, in-room safe

Spa
Pet-friendly
Free Wi-Fi
Restaurant

RM2,296 total

includes taxes & fees

25 Jan - 26 Jan

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired internet

Parking and transport

Valet parking on site (USD 85 per night)
Limited on-site valet parking

Food and drink

Daily full breakfast available 7:00 AM to 10:30 AM for a fee: USD 15 to 60 per person
2 bars/lounges
2 restaurants

Restaurants on site

Lobby Lounge
Rooftop Bar
Zaytinya

Things to do

24-hour gym
Full-service spa

Family friendly

In-room cot
Laundry facilities

Conveniences

24-hour front desk
Laundry facilities
Safe at front desk

Guest services

Change of bedsheets (on request)
Change of towels on request
Dry cleaning/laundry service
Housekeeping (daily)
Turndown service

Business services

3,600 square feet of conference space
6 meeting rooms

Outdoors

Outdoor furniture
Terrace

Full-service spa

8 treatment rooms
Aromatherapy
Body scrubs
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Prenatal massages
Spa open daily
Sports massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Grab bar near toilet
Hardwood flooring in room
Lift
Transfer shower
Wheelchair accessible (may have limitations)
Wheelchair-accessible gym
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa

More

At least 80% lighting from LEDs
Banquet hall
Comprehensive recycling policy
Double-glazed windows
No plastic coffee stirrers
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Blackout drapes
Down comforter
Free cot
Frette Italian sheets
Hypo-allergenic bedding
Pillow menu

Bathroom

Children's slippers
Designer toiletries
Dressing gowns
Hair dryer
Shampoo
Slippers
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

Flat-screen TV with cable channels

Food and drink

24-hour room service
Coffee/tea maker

More

Air conditioning (climate-controlled)
Connecting rooms available
Energy-saving switches in guestrooms
Free daily newspapers
Free local calls
Heating (climate-controlled)
Iron/ironing board on request
Laptop workspace
LED lighting
Mobile key entry
Phone
Recycling
Safe
Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:30 PM

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 350.00 per accommodation, per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

2 total (up to 27 kg per pet)

Restrictions apply; for more information contact the property on the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

Children can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available.

Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

Fee for full breakfast: approximately USD 15 to 60 per person
Valet parking fee: USD 85 per night
Pet fee: USD 350.00 per accommodation, per stay
Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

The Ritz Carlton York, Nomad

The Ritz Carlton New York NoMad

The Ritz-Carlton New York, NoMad Hotel

The Ritz-Carlton New York, NoMad NEW YORK

The Ritz-Carlton New York, NoMad Hotel NEW YORK

Frequently asked questions

Is The Ritz-Carlton New York, NoMad pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 27 kg per pet. There's a fee of USD 350.00 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at The Ritz-Carlton New York, NoMad?

As of 12 Jan 2026, prices found for a 1-night stay for 2 adults at The Ritz-Carlton New York, NoMad on 25 Jan 2026 start from RM 3,242.27, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Ritz-Carlton New York, NoMad?

Valet parking is available for USD 85 per night.

What time is check-in at The Ritz-Carlton New York, NoMad?

Check-in start time: 4:00 PM; check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at The Ritz-Carlton New York, NoMad?

Checkout is at 11:00 AM.

Where is The Ritz-Carlton New York, NoMad located?

Located in Manhattan, this luxury hotel is within a 10-minute walk of Madison Square Park, Empire State Building and Madison Square Garden. Broadway and Bryant Park are also within 15 minutes. 28 St. Station (Broadway) is only a 2-minute walk and 28 St. Station (7th Av.) is 5 minutes.

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The Ritz-Carlton New York, NoMad Reviews

9.0

Wonderful

9.2

Cleanliness

9.2

Amenities

8.8

Staff & service

9.0

Eco-friendliness

9.0

Property conditions & facilities

10/10 Excellent

Suzie

10 Jan 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was PERFECT pace for a honeymoon

Stayed 3 nights in Jan 2026

10/10 Excellent

Steven

12 Dec 2025

Liked: Cleanliness, amenities, property conditions & facilities

Everything was fantastic!

Stayed 1 night in Dec 2025

10/10 Excellent

June

7 Jul 2025

Liked: Cleanliness, staff & service, property conditions & facilities

I loved how quiet it was.

Stayed 1 night in Jul 2025

8/10 Good

Jennifer

10 Jul 2025

Liked: Cleanliness, amenities, property conditions & facilities

Alls well at the NOMAD Ritz. Stayed at this property twice in June, 2025 and the staff and restaurants are top notch.

Stayed 2 nights in Jun 2025

10/10 Excellent

Bela

13 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing

Stayed 1 night in Sep 2025

10/10 Excellent

Melissa

20 Oct 2025

Liked: Cleanliness, property conditions & facilities

Staff

Stayed 1 night in Oct 2025

10/10 Excellent

Felisa

22 Jul 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice

Stayed 1 night in Jul 2025

10/10 Excellent

Monika

2 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing views from the room,the breakfast on top floor is excellent,the one downstairs not so much.

Stayed 5 nights in Dec 2024

10/10 Excellent

Anna

26 Oct 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great new hotel, beautiful room the staff is friendly!

Stayed 1 night in Oct 2023

10/10 Excellent

Hugo

12 Nov 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The best hotel in NYC.

Stayed 2 nights in Nov 2023

10/10 Excellent

Heidi

13 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Love the rooftop restaurant and its proximity to things in nyc.

Stayed 2 nights in May 2024

10/10 Excellent

Robert

23 Dec 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazinggg stay. The Ritz staff is fantastic. I’ll definitely be returning!

Stayed 3 nights in Dec 2023

10/10 Excellent

Braxton

2 Mar 2025

Fantastic

Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

23 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Extraordinary stay

So amazing. Common areas are spectacular and we felt right at home and so welcomed by the friendly staff. Our room was fabulous - the view from the 31st floor absolutely breathtaking. Loved the serene and modern bathroom. The roof top lounge at night - wow. I’ll definitely be back.

Stayed 1 night in Mar 2025

2/10 Terrible

Victoria

20 Aug 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

My flight got canceled and I wasn’t able to come To New York and this hotel did not want to refund me my money !!

Stayed 1 night in Aug 2025

10/10 Excellent

Matt

23 Mar 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Beautiful hotel. What more can I say.

Stayed 2 nights in Feb 2024

10/10 Excellent

Fawaz

15 Dec 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb

It was wonderful stay as usual , and special thanks to the bell man Mr Nizam , was very helpful as usual

Stayed 2 nights in Nov 2023

10/10 Excellent

Yann

3 Jul 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very hotel is flexible enough to accommodate my flight and my changing schedule

Stayed 5 nights in Jun 2023

2/10 Terrible

JIN YOUNG

23 May 2023

Disliked: Cleanliness, staff & service, property conditions & facilities

The staffs are not nice. This hotel is $1600 per night hotel and they supposed to be nice. Especially the door man

Stayed 4 nights in May 2023

2/10 Terrible

Camron

6 Mar 2024

Liked: Cleanliness

Disliked: Amenities, property conditions & facilities

Tiny room Restaurant wasn’t good. Staff were rude

Stayed 2 nights in Mar 2024

4/10 Poor

Verified traveller

15 May 2025

Liked: Property conditions & facilities

Disliked: Cleanliness, staff & service

This hotel is not 5-star service

This was probably the 10th time staying at this hotel, and the experience has always been sub-par. Phones are not picked up by any member of staff, in-room dining takes at least 30 minutes to deliver a set of cutlery and a can of soda, and if you order food, it takes at least 10 minutes for them to call you and notify you that it is in the lobby. During this trip they even forgot to clean the room one day and after arriving to the room past 9pm, no one in their staff noticed that service had not been done. We had to request a cleaner, which took another 40 minutes to be sent to our room. Nothing about this service is 5 stars or worth the price.

Stayed 4 nights in May 2025

8/10 Good

Shenika

6 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great property overall. The rooftop was really beautiful. I paid around $1400 per night towards the end of July. I would say the price and overall design of the room weren't worth what I paid. The room was spacious and the bathroom was beautiful but the sleeping area was very lackluster and the view was pretty mediocre.

Stayed 2 nights in Jul 2025

10/10 Excellent

Christophe

23 Jul 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A refaire

Tres bel hotel avec une vue magnifique, de tres belles chambres, un spa, un lounge pour certaines chambres.

Stayed 1 night in Jul 2025

10/10 Excellent

jayini

26 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

friendly staff and beautiful property

Stayed 3 nights in Jan 2025

10/10 Excellent

Masateru

14 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

日本語が全く通じなくて苦労しました。

Stayed 6 nights in Jul 2024

The Ritz-Carlton New York, NoMad

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Superior Room, 1 King Bed

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Club Room, 1 King Bed

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Club Suite, 1 Bedroom

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Club Suite, 1 Bedroom

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Club Room, 2 Double Beds

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Club Room, 2 Double Beds

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Club Room, 1 King Bed

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Double Room, 2 Double Beds

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Double Room, 2 Double Beds

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Deluxe Room, 1 King Bed

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Room, 1 King Bed

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Suite, 1 Bedroom

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View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

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View all photos for Room, 1 King Bed

Room, 1 King Bed

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View all photos for Room, 1 King Bed

Room, 1 King Bed

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View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed

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View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed

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View all photos for Club Suite, 1 Double Bed

Club Suite, 1 Double Bed

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View all photos for Superior Room, 1 King Bed (Mobility Accessible, Tub)

Superior Room, 1 King Bed (Mobility Accessible, Tub)

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View all photos for Superior Room, 1 King Bed (Hearing Accessible)

Superior Room, 1 King Bed (Hearing Accessible)

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View all photos for Club Room, 1 King Bed (Mobility Accessible, Tub)

Club Room, 1 King Bed (Mobility Accessible, Tub)

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View all photos for Club Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)