2/10
I was locked out of my room for about an hour after a day out in the NYC hot sun. My key card wouldn’t work and I had to wait over an hour while a handyman came to first diagnose the issue and then practically change the locks on the door as my kids sat on the floor of the hallway tired and hungry. No apologies at all from hotel management. Horrible service.
VALERIE
Menginap 2 malam pada Jul 2025