Faena New York

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Luxury
VIP Access
5.0 star property
9.8

Exceptional

Luxury hotel near 5th Avenue

Located close to Madison Square Garden and Jacob K. Javits Convention Center, Faena New York provides a terrace, dry cleaning/laundry services and a bar. Indulge in a hot stone massage, a body treatment and aromatherapy at Tierra Santa Healing House, the on-site spa. The on-site restaurant, La Boca, offers breakfast, brunch, lunch and dinner. Stay connected with free in-room WiFi, with a speed of 50+ Mbps, and guests can find other amenities such as a gym.

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is RM3,794
RM4,384 total
includes taxes & fees
4 Oct - 5 Oct

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Room options

Available filters for rooms
Showing 30 of 30 rooms

Classic King Room

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Classic King Room Hearing Accessible

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Classic Queen-Queen Room

  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Classic Queen-Queen Room Mobility and Hearing Accessible

  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

High Line King Room

7.0 out of 10
Good
(2 reviews)
  • Park view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Signature Corner King Room

  • City view
  • 51 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

High Line King Junior Suite Mobility Accessible

  • Park view
  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

High Line King Room Hearing Accessible

  • Park view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe King Room

  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

High Line King Room Mobility Accessible

  • Park view
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Signature Queen-Queen Room

  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Signature Queen-Queen Room Hearing Accessible

  • City view
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

Signature Queen-Queen Room Mobility Accessible

  • City view
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe One-Bedroom Suite

  • 74 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Signature Corner King Room Hearing Accessible

  • 51 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe One-Bedroom Suite Mobility Accessible

  • 74 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe One-Bedroom Suite Hearing Accessible

  • 74 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

High Line King Junior Suite

  • City view
  • 49 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Classic One-Bedroom Suite

  • City view
  • 77 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Hudson Signature One-Bedroom Suite

  • River view
  • 84 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom (High Line)

  • Park view
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Suite, 1 Bedroom (Chelsea)

  • City view
  • 82 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 2 Single Beds

Suite, 3 Bedrooms (Chelsea)

  • City view
  • 153 sq m
  • 3 bedrooms
  • Sleeps 10
  • 3 King Beds

Suite, 2 Bedrooms (Crystal)

  • City view
  • 186 sq m
  • 2 bedrooms
  • Sleeps 7
  • 2 King Beds

Suite, 3 Bedrooms (Faena)

  • City view
  • 279 sq m
  • 3 bedrooms
  • Sleeps 6
  • 3 King Beds

Suite, 2 Bedrooms (Imperial)

  • City view
  • 151 sq m
  • 2 bedrooms
  • Sleeps 7
  • 2 King Beds

Suite, 2 Bedrooms (Rose)

  • City view
  • 159 sq m
  • 2 bedrooms
  • Sleeps 7
  • 2 King Beds

Suite, 1 Bedroom

  • Sleeps 3
  • 1 Double Bed

Suite, 1 Bedroom

  • Sleeps 3
  • 1 Double Bed

Suite, 1 Bedroom

  • Sleeps 3
  • 1 Double Bed and 2 Single Beds

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About the area

Located in Manhattan, a neighbourhood in New York, Faena New York is in the entertainment district and on the waterfront. Broadway Theatre and Radio City Music Hall are cultural highlights, and some of the area's notable landmarks include Rockefeller Center and Grand Central Terminal. Check out an event or a game at Madison Square Garden, and consider making time for Lincoln Center, a top attraction not to be missed. Visit our New York travel guide
Map
500A WEST 18TH STREET, New York, NY, 10011

What's nearby

  • A cityscape with tall buildings, a red brick building with a fire escape, and a pathway with greenery.
    The High Line Park
    1 min walk - 0.1 km
  • A waterfront promenade with a green walkway, red fire escape, and a dock with boats.
    Chelsea Piers
    2 min walk - 0.2 km
  • A cityscape with a prominent skyscraper in the background, surrounded by trees and a pedestrian walkway.
    Hudson River Park
    2 min walk - 0.2 km
  • A wall of wooden signs pointing to various local businesses.
    Chelsea Market
    8 min walk - 0.7 km
  • City Winery
    3 min walk - 0.3 km

Getting around

  • 8 Av. Station (W 14th St.)
    9 min walk
  • New York 14th St. Station
    18 min walk
  • LaGuardia Airport (LGA)
    38 min drive

Restaurants

  • City Winery
    5 min walk
  • Chelsea Pier 61
    2 min walk
  • Star On 18
    1 min walk
  • Cookshop
    3 min walk
  • Noz17
    2 min walk

About this property

Faena New York

  • Luxury hotel near 5th Avenue
  • Located close to Madison Square Garden and Jacob K. Javits Convention Center, Faena New York provides a terrace, dry cleaning/laundry services and a bar. Indulge in a hot stone massage, a body treatment and aromatherapy at Tierra Santa Healing House, the on-site spa. The on-site restaurant, La Boca, offers breakfast, brunch, lunch and dinner. Stay connected with free in-room WiFi, with a speed of 50+ Mbps, and guests can find other amenities such as a gym.
  • Other perks include:
    • Full breakfast (surcharge), valet parking (surcharge) and access to a nearby health club
    • A porter/bellboy, a lift and outdoor furniture
    • Concierge services, tour/ticket information and massage treatment rooms
  • Room features
  • All 120 individually furnished rooms include comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as pillow menus and laptop-friendly workspaces.
  • Extra amenities include:
    • Children's books, art supplies and free infant beds
    • Frette Italian sheets, memory foam beds and down duvets
    • Toilets with electronic bidets, free toiletries and hairdryers
    • 70-inch Smart TVs with digital channels
    • Wardrobes/cupboards, coffee/tea makers and heating

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 120 per day)
  • Limited on-site valet parking

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 40 to 60 for adults and USD 40 to 60 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • La Boca
  • The Living Room

Things to do

  • Full-service spa
  • Gym

Family friendly

  • Art supplies
  • Baby toys
  • Children's books
  • Children's games
  • Children's toys
  • In-room cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • On a river
  • Outdoor furniture
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Hardwood flooring in public areas
  • Lift (109 centimetre wide door)
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Art Deco architecture
  • Built in 2025
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Frette Italian sheets
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 70-inch smart TV with digital channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Meal delivery service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Contactless check-in and check-out are available

Minimum check-in age - 21

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 250 per pet, per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs only

2 total (up to 23 kg per pet)

Food and water bowls are available

Children and extra beds

Children are welcome

Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 40 to 60 for adults and USD 40 to 60 for children
  • Valet parking fee: USD 120 per day
  • Pet fee: USD 250 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Faena New York pet-friendly?

Yes, Faena New York allows dogs (limit 2 total) with a maximum weight of up to 23 kg per pet. There's a fee of USD 250 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at Faena New York?

As of 18 Sept 2026, prices found for a 1-night stay for 2 adults at Faena New York on 4 Oct 2026 start from RM3,794, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Faena New York?

Valet parking is available for USD 120 per day.

What time is check-in at Faena New York?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Faena New York?

Checkout is at noon.

Where is Faena New York located?

Located in Manhattan, this luxury hotel is within 1 mile (2 km) of The High Line Park, 5th Avenue and Jacob K. Javits Convention Center. Madison Square Garden and New York University are also within 1 mile (2 km). 8 Av. Station (W 14th St.) is 9 minutes by foot and 18 St. Station (7th Av.) is 11 minutes.

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Reviews

Faena New York Reviews

9.8

Exceptional

10

Cleanliness

10

Amenities

9.6

Staff & service

10

Property conditions & facilities
Rating 10 - Excellent. 90 out of 102 reviews
Rating 8 - Good. 9 out of 102 reviews
Rating 6 - Okay. 1 out of 102 reviews
Rating 4 - Poor. 1 out of 102 reviews
Rating 2 - Terrible. 1 out of 102 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, Great staff. Restaurants and Bars and nightlife all in one place.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience! Attention to the details, the staff was extremely supportive.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful new hotel with large rooms and excellent customer service.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was fast and responsive. Their text system worked very well and checking process was quick. Property is clean and well maintained.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impeccable service, staff anticipate your every need and want. Luxury with passion. Highly recommend.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay! So comfortable and elegant, the staff went above and beyond. Everything was excellent!!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff is excellent!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, and the staff was great
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Perfect spot for staycation/ date night in the city! Amazing service and staff. A trendy, colorful, beautiful hotel with clean rooms and super comfy beds!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff was absolutely amazing and hotel is clean and gorgeous. An experience you won't forget.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Excellent service
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Top of the line luxury, floor to ceiling windows rainshowerhead with perfect water pressure. Toto toilet. It doesn’t get much better than this
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
I am truly in love with this hotel. I have stayed at Faena Miami before, but Faena New York completely stole my heart. From the very first moment, the experience is flawless. The attention, kindness, and seamless coordination of the reception team as they open the doors set the tone immediately. And the scent unforgettable. Almost mystical, impossible to fully put into words. There is a certain magic at Faena New York. Something intense and distinctive, felt rather than explained. I have been staying in New York for over ten years and have experienced most of its iconic hotels, and I can say with confidence that there is nothing quite like this in terms of service, hospitality, and genuine warmth. There is an undeniable, irresistible seduction to the place an enveloping energy, almost intoxicating. In Brazil, we call it borogodó. Simply captivating. I would also like to highlight the gentlemen dressed in white at the entrance they are absolutely wonderful and truly charming. Their presence elevates the arrival experience, and their attire is simply exquisite.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best of the best. I won’t stay anywhere else when visiting nyc from now on! The property is stunning and they make you feel right at home the second you arrive. Nikola the concierge is the absolute best! He helped us to secure some incredible dinner reservations, making our trip truly unforgettable! The spa is unlike anything I have ever experienced. A true sanctuary to escape from the hustle of the city.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and amazing service. Very similar to their hotel in Miami Beach.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very fun place
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can never go wrong with Faena…we love the hotel chain
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would love to go back! Top tier all around
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great hotel and great aervice
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Exceptional property and service. Beautiful stay
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow! This hotel was amazing. Will be returning.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Five star stay. Can’t wait to return!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Impecable service and staff.
Stayed 1 night in Feb 2026