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DoubleTree by Hilton Hotel New York City - Chelsea

4.0 star property

Choose dates to view prices

Located close to Madison Square Garden and Empire State Building, DoubleTree by Hilton Hotel New York City - Chelsea provides dry cleaning/laundry services, a bar and a 24-hour gym. The on-site restaurant offers breakfast and dinner. In addition to a 24-hour business centre, guests can connect to free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available
The current price is RM481
RM566 total
includes taxes & fees
25 May - 26 May

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Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50, per pet, per stay, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
2 total (up to 23 kg per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 20 to 30 for adults and USD 20 to 30 for children
  • Nearby parking fee: USD 50 per day (656 ft away)
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is DoubleTree by Hilton Hotel New York City - Chelsea pet-friendly?

Yes, this property allows pets (limit 2 total) with a maximum weight of up to 23 kg per pet. There's a deposit of USD 50 per stay and a fee of USD 50 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at DoubleTree by Hilton Hotel New York City - Chelsea?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel New York City - Chelsea on 25 May 2026 start from RM481, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at DoubleTree by Hilton Hotel New York City - Chelsea?

Check-in start time: 4 PM; check-in end time: anytime.

What time is check-out at DoubleTree by Hilton Hotel New York City - Chelsea?

Checkout is at 11:00 AM. Late checkout is available for a fee (subject to availability).

Where is DoubleTree by Hilton Hotel New York City - Chelsea located?

Located in Manhattan, this hotel is within a 10-minute walk of Madison Square Garden, 5th Avenue and Empire State Building. Times Square and Chelsea Market are also within 1 mi (2 km). 28 St. Station (7th Av.) and 28 St. Station (Broadway) are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.2

Very good

8.4

Cleanliness

7.8

Amenities

8.6

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 1142 out of 2453 reviews
Rating 8 - Good. 641 out of 2453 reviews
Rating 6 - Okay. 403 out of 2453 reviews
Rating 4 - Poor. 141 out of 2453 reviews
Rating 2 - Terrible. 126 out of 2453 reviews

Reviews

Verified

10/10 Excellent

jess

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel with great location and helpful and kind staff
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Check in process was smooth. All the staff was great and helpful. Definitely recommend
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great. Staff was very polite and helpful. The room was large and clean with a great view. Overall a wonderful experience.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff, welcoming and attentive. Clean room and spacious close to entertainment and accessible
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Megan

Liked: Cleanliness, staff & service, amenities
Loved the penthouse terrace room.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Veruschka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Perfect central location. Staff super friendly and efficient. Cookies a great touch and great to have cool water on the counter. Took a star off amenities because the lift is a bit of a pain - very slow to come but wouldn’t put me off staying again!
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean. Staff was so friendly and helpful. Location was very convenient.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

beth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Quite. Easy checking in and out. Lovely front desk staff. Perfect location. We were there for one night. The price couldn’t be beat!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Karin

Liked: Cleanliness, amenities, property conditions & facilities
Welcoming staff, clean room, excellent location
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Graeme

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with great staff shower maybe a little outdated but everything else was great
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

KEIKO

Liked: Cleanliness, amenities, property conditions & facilities
Penn Station is conveniently located nearby.
Stayed 3 nights in Feb 2026
Verified

2/10 Terrible

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, Space, staff, abundance, size, cookies , view. Very slow lift
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Iain

Liked: Cleanliness, staff & service, property conditions & facilities
Right in the heart of Chelsea between 6 and 7, great location, and very comfortable beds
Stayed 5 nights in Mar 2026
Verified

6/10 Okay

Jennifer

Disliked: Amenities, property conditions & facilities
Hotel was dated and only two elevators. Sink was not draining, tv stopped working and bathroom had dirt on the doors and wall. Very basic hotel. Beds were comfortable.
Stayed 5 nights in Apr 2026
Verified

8/10 Good

Ebony

Liked: Cleanliness, amenities, property conditions & facilities
Welcoming staff and great area.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
Room was clean and the staff was great.Stayed at 3 different midtown hotels and this was the best hotel we’ve stayed at so far.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service
Room was very clean- housekeeping does a good job- bed super comfortable and water pressure in the shower was great. Also the staff is always super attentive. The lobby and elevators does need some refurbishment.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service, clean, comfortable, room was smaller but comfortable.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Martina

Liked: Cleanliness, property conditions & facilities
Great location everything was clean and everyone was very helpful
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Clean, nice area, great staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service
Helpful staff, timely check-in.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Angel

Liked: Cleanliness, amenities, property conditions & facilities
Great place, and service is excellent
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Phyllis Pope

Liked: Cleanliness, amenities, property conditions & facilities
ckean room and very nice staff. Nice location.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

M

Liked: Cleanliness, amenities, property conditions & facilities
Great staff
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great and the place was very clean. The staff was also very nice. The only issue was that there was no mini fridge in our bedroom. We really needed one, and although the staff arranged to bring one, it was only available the next day. Other than that, we had a good stay.
Stayed 2 nights in Feb 2026