Hotel berdekatan New Vic Theatre

"Have stayed here before. It is a great place to stay when working in Stoke. Great communication and easy self check in."

"Good & clean"

"Very nice family room that was very clean. Only downside was toilet appeared to be leaking. Beds were very comfortable. Great selection at breakfast."

"First impression on arrival, front of house could do with some maintenance (weeding). Suite 5*Tap in bathroom had soap marks and hair shavings. Pillows were too hard and mattress was uncomfortable, could feel the springs with every movement we made. Website said city view, but this wasn’t the case,(disappointed). On a positive note, service was good overall. Would stay there again if mattress was more comfy."

"Be careful. You can't check in after 5pm! But this is not clearly stated when you book."

"Hotel is a bit dated but all clean which is the main thing. Quick one night stay. Arrived late and checked out early due to our plans so can’t comment on much tbh. Hotel was quiet so got a decent nights sleep"

"We arrived late at around 10pm and Aaron who was night staff was wonderful! My youngest son was still talking about how nice he was the next morning. The family room we were in had recently been redecorated with new carpet etc and was very clean and welcoming. Beds were slightly hard but others liked them. The walls are however paper thin and unfortunately the family next door woke up at 5am and played music. You can also hear people talking in the next room so be mindful."

"The room is not well kept. No enough toilet rolls and bathroom liquid soap"

"Feel like the pictures and description did not meet expectations or match the property. This property is more of a bedsit with shared kitchen and living area. The room is big enough for a double bed and enough room to walk round it. The bathroom was ok, unfortunately the shower head was leaking and the power in the shower fluctuates, possibly when another person runs water in the property. We only got one bath towel for an adult and child, not even a hand towel. Not sure where the city view was...

"Double booked us and very rude"

"Only advantage near railway Station and rental car"

"Absolutely avoid at all costs - hubby and children were left without any place to stay when hosts lost booking"

"Unfortunately, the property did not meet reasonable cleanliness or maintenance standards. On arrival, the oven and hob were visibly dirty with grease and residue, and the kitchen overall did not appear to have been properly cleaned. There was no bin provided anywhere in the property, only loose bin bags left for guests to manage waste themselves. The bathroom showed visible mould around the shower area. This is a hygiene issue that should not be present in a paid short-term let. The sofa in...