Hotel Dekat National Trust - Reigate Hill and Gatton Park

"Rooms look tired!"

"This hotel should not be listed on Expedia! This Hotel is being used to house Asylum seekers. It was filthy, the bedding was stained. There was loud music playing at 12:30am from a function happening in the property. There are no keys to the hotel rooms, they're on digital door codes - which made me feel very unsafe that anyone could get into the room if they had the same combination code. I did not feel safe at all. I did not stay at the hotel. I am now trying to get my refund from Expedia."

"No improvement needed"

"There is a lovely spa and gym. The hotel has interesting rooms. The food is Ok, not so great for vegetarian. Some of the staff not as gracious as at other Handpicked Hotels"

"The manor house and estate was spectacular. We were a little disappointed in that we booked to stay in this wonderful manor, but upon arrival we were told that our room was located in a small house on the property about 400yards from the manor house by the entrance gate. It was referred to at the "lodge" Reception staff were efficient, but not exactly friendly. The breakfast was exceptional."

"Typical British breakfast. Coffee and tea available at all times"

"Great location for Gatwick airport. Staff lovely and communications good. Room door lock was standard for B&B so we put our heaviest suitcase behind it to feel a little more secure. The front door was wide open when we left and no staff manning the reception which intruders could take advantage of. However the price and location of our stay was good."

"Nothing good to say"

"Very ideal for anyone flying out of the airport as its right inside south terminal. The amenities are good. The staff were good. Due to location I would definitely stay again"

"LANGSHOTT STATEOF MIND Tudor Licious is all I can say , as whilst recumbent in my hotel room in Cannes after an early morning flight . Part of me had been. excited to leave britain the other wished I was waking slowly in the glorious four poster bed I had slept in .last night In hindsight somehow i knew it was a one of a kind hotel stay when the heavy studded door swing open onto a balcony overlooking a green algae duck.pond with two doves cooeing in contentment as the warm evening...

"The staff were very helpful."

"Excellent rural location. The staff were both friendly and helpful. The hotel was clean and tidy. Thoroughly enjoyed visiting the lovely Gatwick Aviation. "

"Lovely room and bathroom. Great breakfast. Highly recommended. "

"Very helpful staff"

"The central forced-air heating had been turned off throughout the hotel after a recent heat wave. When we checked in it was 13°C outside and the room heat would not turn on. The Duty manager was unable to turn it on after five phone call attempts, requiring 20 mins wait each, allthis lasted until past 2AM, and waked-up by this manager calling to see if it was working yet. It was not, it was blowing colder air in to our room. He tried to move us to another room and same issue there, after 30mins...

"Hotel staff was super friendly and helpful. Room was very clean with a comfy bed. Close to the airport. Hotel has a shuttle that runs frequently and is very affordable. Highly recommend."