Namyangju Spa Hotels

"Wow this hotel was elegant. Stunning views of the Lotte tower. Shopping right at your footsteps. Conveniently next to the subway. Breakfast buffet was great. Indoor tennis was a fun experience. Staff were top notch for this 5 star establishment."

"エアコンの温度調整が効かず寒かった。 部屋の清掃は、とても綺麗にしていただいて良かった。"

"Good service"

"Basic breakfast, small rooms ( before paid upgrade) elevators that hardly come, a bath with a curtain, only few sockets. In short not what you expect from a 4 star hotel. "

"The Grand Hyatt Seoul has a fantastic location above Itaewon with beautiful views, and that's about all it has going for it. The service was among the worst I have experienced at a hotel in this category. I repeatedly asked for housekeeping and no one ever came. Turndown service simply doesn't exist here. For a property charging luxury rates, these are basics, not extras. Credit where it's due: a manager kindly moved me to a renovated room, which was a welcome gesture, and breakfast was decent enough. But one helpful staff member cannot make up for a hotel that seems indifferent to its guests. If you are considering the Grand Hyatt for a Seoul trip, I would strongly recommend the Four Seasons instead — comparable location in old Seoul, and they actually understand what service means."

"Fantastic "

"Lovely property, and overall a beautiful hotel. Unbeatable location. Staff were friendly and very helpful. We ate at one of the restaurants in the hotel and had a wonderful Korean meal. We had a suite, which was spacious and convenient. Negatives would be the lighting in the bathroom was poor and the furnishings were little worn in spots. "

"Ckean rooms, family friendly and good breakfast buffet."