Hotel Dekat Muzium Wali

"The room was very big and nice I was offered a free upgrade which was great the staff was great they helped me order food and taxi rides once my pay app didn’t work the lady ordered my food and paid for it and I paid her back I used the microwave a lot I figured instead of paying for noodles take out I can buy me some two stores a few steps away and McDonald"

"The hotel has good amenities and the front desk staff tried their best. The area around it was pretty rough by the standard of Beijing. The area was noisy and had a ton of drunk people loitering around especially at night. The housekeeping staff was on the aggressive and overzealous side of things. Cleanliness could be better. The shower was semi-clogged and drained poorly. The hotel seems to discount unsold rooms at night and this tend to bring in a loud party goer style crowd after...

"Great stay at Lanou Hotel in Beijing! The location is fantastic—close to many popular attractions, which made sightseeing so easy. The front desk staff were super friendly and check-in was very efficient. The room was clean, comfortable, and well-maintained. As a business traveler, I really appreciated the smooth experience. Highly recommended!"

"The staff were amazing and helpful even with help of translation. Close to the subway. Room was clean."

"Overall service is warm and excellent. Special thanks to Dennis, he was very helpful to solve our problem."

"The service was not attentive enough. Staff did not proactively assist with luggage when I was leaving, and customers were not greeted in the hallway. The lobby was chaotic, and staff did not provide clear instructions. During checkout, staff did not notice that the fee had already been prepaid and tried to charge me again. Terrible customer experience considering it is a 5 star hotel. Room is clean with pleasant smell."

"Beautiful breakfast and helpful staff."

"Great food and helpful staff"