"Great hotel and location room and resturant. Poor check in. Long lines and not enough staff. Lack of in room amenityies re mini bar snacks. Poor internet"
"The spa staff does not enforce the rules of the spa at all. The sauna says plainly on the sign nude area no clothes, some people continue to wear swimsuits making it awkward for the people obeying the rules. I complained 3 times and nothing was done about it. My wife and I will no longer stay at a Sofitel, we will try someone new."
"The Overnight Manager on Saturday night (03/21/2026) was the most helpful and friendly, I’m sorry I didn’t capture his name, I know he mentioned that he’s Greek and I want to ensure he is recognized "
"I loved this hotel near the Munich East train station. It was quick and easy to get into Munich to the airport. And had some great little restaurants nearby. Highly recommend if you’re traveling through Munich."