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Sandcastles Beach Resort

Hartanah 3.5 bintang

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Ulasan

5.6 daripada 10

Kemudahan popular

  • Di pantai persendirian
  • Kolam renang
  • Spa
  • Termasuk parkir
  • Wi-Fi percuma
  • Restoran
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Hartanah serupa

Pantai persendirian
Fisherman's Point Resort
Ocho Rios
  • Kolam renang
  • Dapur
  • Termasuk parkir
  • Wi-Fi percuma
6.0 daripada 10, 560 ulasan
Harga ialah RM359
RM461 jumlah
termasuk cukai & fi
27 Mei - 28 Mei
Fisherman's Point Resort
Bandingkan hartanah yang serupa

Dasar

Daftar masuk

Masa mula daftar masuk: 15:00; Masa tamat daftar masuk: 17:00
Daftar masuk tanpa sentuh tersedia
Umur minimum daftar masuk - 18

Daftar keluar

Daftar keluar sebelum 11:00
Daftar keluar tanpa sentuh tersedia

Arahan daftar masuk khas

Hartanah ini menawarkan pengangkutan pindahan dari lapangan terbang (surcaj boleh dikenakan); untuk pengaturan pengambilan, tetamu mesti menghubungi hartanah 48 jam sebelum tiba, menggunakan maklumat hubungan pada pengesahan tempahan
Meja sambut tetamu dibuka setiap hari dari 7:00 - 17:00
Kakitangan berada di meja sambut tetamu untuk masa yang terhad
Hartanah ini tidak menawarkan daftar masuk selepas waktu operasi
Maklumat yang disediakan oleh pihak hartanah mungkin diterjemahkan menggunakan alat terjemahan automatik

Kaedah akses

Meja sambut tetamu (waktu terhad), pengambilan kunci

Haiwan peliharaan

Haiwan kesayangan tidak dibenarkan

Kanak-kanak dan katil tambahan

Kanak-kanak adalah dialu-alukan
Katil lipat simpan/tambahan tidak tersedia
Tempat tidur bayi (katil bayi) tidak disediakan

Jenis bayaran hartanah

Maklumat penting

Fi

Anda akan diminta membayar caj-caj berikut di hartanah. Fi mungkin termasuk cukai yang berkenaan:

  • Fi pembersihan: USD30 setiap penginapan, sepenginapan
  • Fi perkhidmatan: 10 peratus

Kami telah menyertakan semua caj yang disediakan kepada kami oleh hartanah.

Kemudahan tambahan

  • Fi untuk sarapan penuh: kira-kira USD 10 hingga 20 seorang
  • Bayaran pengangkutan ulang-alik lapangan terbang: USD 170.00 setiap kenderaan (perjalanan pergi balik)
  • Fi pengemasan tersedia dengan fi tambahan

Senarai di atas mungkin tidak menyeluruh. Bayaran dan deposit mungkin tidak merangkumi cukai dan tertakluk kepada perubahan.

Untuk makluman anda

Bayaran tetamu tambahan mungkin dikenakan dan berbeza mengikut dasar hartanah
Pengenalan bergambar keluaran kerajaan dan kad kredit, kad debit atau deposit tunai mungkin diperlukan semasa daftar masuk untuk bayaran sampingan
Permintaan khas adalah tertakluk kepada ketersediaan semasa daftar masuk dan boleh dikenakan bayaran tambahan; permintaan khas tidak dapat dijamin
Nama pada kad kredit yang digunakan untuk membayar caj sampingan semasa daftar masuk hendaklah sama dengan nama utama dalam tempahan bilik
Hartanah ini menerima kad kredit; wang tunai tidak diterima
Transaksi tanpa tunai tersedia
Hartanah ini mempunyai ruang luar, seperti balkoni, laman dalam, teres, yang mungkin tidak sesuai untuk kanak-kanak; jika anda mempunyai kebimbangan, kami mengesyorkan agar anda menghubungi hartanah sebelum ketibaan anda untuk mengesahkan jika pihak hartanah dapat menempatkan anda di bilik yang sesuai

Perkara yang kami harus menyebut

Hartanah ini tidak mempunyai lif
Tetamu di bawah 16 tahun tidak dibenarkan masuk ke spa

Soalan lazim

Adakah Sandcastles Beach Resort mempunyai kolam?

Ya, hartanah ini mempunyai kolam renang terbuka.

Adakah Sandcastles Beach Resort mesra haiwan kesayangan?

Tidak, haiwan kesayangan tidak dibenarkan di hartanah.

Berapakah fi parkir di Sandcastles Beach Resort?

Letak kenderaan sendiri adalah percuma di hartanah ini.

Apakah masa daftar masuk di Sandcastles Beach Resort?

Masa mula daftar masuk: 15:00; Masa tamat daftar masuk: 17:00. Daftar masuk selepas waktu operasi tidak tersedia.

Apakah masa daftar keluar di Sandcastles Beach Resort?

Daftar keluar adalah jam 11:00.

Adakah Sandcastles Beach Resort memberikan pengangkutan ulang-alik ke lapangan terbang?

Ya, terdapat pengangkutan ulang-alik lapangan terbang yang beroperasi (tersedia atas permintaan). Fi sebanyak USD170.00 setiap kenderaan dikenakan.

Di manakah terletaknya Sandcastles Beach Resort?

Tempat peranginan mesra keluarga di Ocho Rios ini sejauh beberapa langkah dari Taman Sungai Turtle dan Taj Mahal Mall. Air Terjun Dunn's River adalah 2.2 bt (3.5 km) jauhnya.

Ulasan

Ulasan

5.6

6.0

Kebersihan

8.4

Lokasi

5.8

Kakitangan & perkhidmatan

5.8

Keadaan hartanah & kemudahan
Penilaian 10 - Cemerlang. 9 daripada 56 ulasan
Penilaian 8 - Baik. 14 daripada 56 ulasan
Penilaian 6 - Boleh diterima. 5 daripada 56 ulasan
Penilaian 4 - Lemah. 10 daripada 56 ulasan
Penilaian 2 - Teruk. 18 daripada 56 ulasan

Ulasan

Disahkan

8/10 Baik

Kai

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The rooms are like private apartments, convenient for a short stay. Very clean and friendly staff members. The professionalism was great.
Menginap 3 malam pada Jul 2025
Disahkan

10/10 Cemerlang

Paul

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
I liked the friendly staff and the convenient location, was right on the beach
Menginap 4 malam pada Mac 2023
Disahkan

8/10 Baik

Dave

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Everything at Sandcastles was good Expedia make the check in experience terrible but that is not on the resort.
Menginap 2 malam pada Mac 2025
Disahkan

10/10 Cemerlang

Berchum

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Our apartment was clean and nice 👌 fully equipped. I would definitely stay there again. I also liked how everything outside are in close proximity to the property.
Menginap 4 malam pada Jul 2024
Disahkan

2/10 Teruk

Cordania

Tidak sukakan: Kebersihan, keadaan hartanah & kemudahan, keselesaan bilik

Bad experience

I did not get the room i paid for, i paid more for a 1 bedroom and got a studio. The shower didnt work properly, the toilet didnt work properly, the wifi didnt work and there was no microwave which i need with a toddler. The staff was friendly and helpful The outdoor property was nicely kept
Menginap 2 malam pada Jul 2025
Disahkan

10/10 Cemerlang

loraine

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
clean quiet
Menginap 3 malam pada Sep 2023
Disahkan

10/10 Cemerlang

Yvonne

Quiet, however, since there are no elevators, help with our suitcases would be nice
Menginap 7 malam pada Jul 2023
Disahkan

10/10 Cemerlang

Sadian

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Everything was great, didn't like that my room didn't have a bigger couch or a sleeper couch
Menginap 7 malam pada Ogo 2023
Disahkan

4/10 Lemah

Pengembara yang disahkan

Tidak sukakan: Kebersihan, keadaan hartanah & kemudahan, keselesaan bilik

Friendly staff, filthy room all over.

The front desk staff was great. The room was the most disgusting room I had ever seen. I left the hotel after 1 hour and checked into another hotel. I could not breathe with the bleach scent and definitely did not want my skin to tough anywhere in that room.
Disahkan

8/10 Baik

Ellen

Sukakan: Kebersihan, kemudahan
It was a nice quiet and great location property. The apartment had issues: The stove only had 1 of 4 burners that worked call for maintenance and the guy had no clue as to how to fix it and he never came back. There was a leak from under the wall to the next unit. The balcony was rusty and the doors were very worn and hard to close. Front desk service needs work, training or a means of ingo that connects with the online reservation portal. Expedia did not give me the owners name or apartment number when I booked. The property had to research an available unit for me. The cleaning representative that I had was very friendly and made sure I got items of linen and help for the unfixable stove.
Menginap 5 malam pada Mac 2025
Disahkan

2/10 Teruk

Pengembara yang disahkan

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
They over booked the place when I got there the receptionist ask for my name and after that she simply told me there’s no reservation for. I then called the booking number several time before I get a text saying “ I’m driving will contact the front desk” Approximately 47 minutes later I was then told by the front desk that my reservation has been moved to another hotel. When I drove over to the new hotel I was then told that there’s no rooms available except for one night stay at another hotel. I booked for Two night stay at a decent location and after an extensive wait time to be checked in I was offer 1 night stay at a location which didn’t seems safe in my opinion. I requested a refund on the 27th December 2024 and still haven’t been contacted by anyone
Menginap 2 malam pada Dis 2024
Disahkan

2/10 Teruk

Lakisha

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan
This place should not be listed on any booking site. Only as air b & b’s. I picked this place because of the location and amenities, Ocean front with a stove and close to bars and restaurants. Unfortunately I was not able to check in at the location. This place is not a resort! No computer and no way to contact or locate your reservation. This information should be listed and noted by Expedia prior to my arrival,So I was stranded in Jamaica on my birthday, out of the country, with no where to stay. An Expedia representative did assist me, in finding a new location. I was so anxious I agreed to the first location. Which meant I didn’t get the stove, beach front, and location to certain restaurants that I had planned my trip around. Did I mention it was my birthday. Ok. I did contact sandcastle the day before to let them know my flight arrives at 5pm, so I wanted to know how to check in. He said, “as long as you’re here by 10pm, you should be fine.”I arrived around 9:40pm. And yes, the young lady at the desk left at 10pm. Which meant I had to go find somewhere else to stay. I ended up staying at Sago Palm, which was a really nice hotel. To this day, 1/28/25, I still haven’t heard anything from sandcastle 6 days after my check in date. I am doing everything in my power to remove this place as a resort location. This should be illegal, it’s definitely scam likely! I’m not saying your experience will be the same, just make sure you get an exact address before you head to Jamaica.
Menginap 4 malam pada Jan 2025
Disahkan

6/10 Sederhana

Melvin

Sukakan: Keadaan hartanah & kemudahan
Tidak sukakan: Kebersihan, kemudahan
Overall i enjoyed my experience but lighting of the rooms could be improved except for the bathroom.
Menginap 6 malam pada Jul 2024
Disahkan

2/10 Teruk

Paula

Tidak sukakan: Keadaan hartanah & kemudahan
There was no hot water in the unit. No water coming out of the hot water spigot. Mildew on walls in the unit. I was unable to shower and no staff on site up to noon time to fix the problem.
Menginap 2 malam pada Apr 2024
Disahkan

4/10 Lemah

Jheanell

Tidak sukakan: Kebersihan, keadaan hartanah & kemudahan
Sandcastles is in a great location and is a good property if you are looking for something outside of the typical marble resort. The security staff and gate staff were wonderful and personable. The unit we stayed in was awful (some are privately owned and rented, some are owned and rented by the resort. I don't know which one ours was). The kitchen was terrible, very little in the way of cookware and some of the dishes were cracked and broken. There were no glasses available , just plastic that had seen better days. Not even a sharp knife or pair of scissors available. The twin beds only had a sheet, I had to use one of our towels to cover my kids. This was extra annoying as we only got a couple of towels to begin with, which were never replaced because the room was never cleaned. We requested bath mats but they never came. This property has so much potential, it's too bad that our experience was in apartment D7.
Menginap 3 malam pada Feb 2024
Disahkan

6/10 Sederhana

Coralee

Sukakan: Keadaan hartanah & kemudahan
Tidak sukakan: Kakitangan & perkhidmatan
No one knows what is going on. Check in was a nightmare. They didn’t have enough towels and wash clothes in the room.
Menginap 2 malam pada Feb 2024
Disahkan

4/10 Lemah

Eartha

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
I stayed at the property 11/24 - 27. I have not seen a housekeeper in those 4 days. I had to live with the garbage and dirty linnen. Thank G-d i was alone. The backdoor and windows were closed BUT NOT LOCKED! I didn't realize untill the next day that it was a sliding door. The apartment is on the ground floor. Anyone could have opened the door and window and enter the apartment while i was asleep on Friday night. That is unacceptable!
Menginap 3 malam pada Nov 2023
Disahkan

4/10 Lemah

Garnett

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
I stay at sandcastle in the pass and it was wonderful The property is too old and dirty, mold in bathroom ceiling and dirt by the window. I stayed in A6 , really needs upgrade and redo.
Menginap 4 malam pada Okt 2023
Disahkan

2/10 Teruk

Pengembara yang disahkan

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik

Stay away

Wouldn’t recommend. Beat up and poor quality. service is even worse. A lot of issues to get on the beach even though it’s right next door. Stay away
Menginap 2 malam pada Ogo 2023
Disahkan

2/10 Teruk

CANUTE

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
THE CHECK IN AND OUT PROCEDURE WAS AWFUL; THE ROOM WAS DIRTY,HARDLY ANY LIGHT IN THE ROOM, BULBS MISSING. ITEMS MISSINGFROM THE KICHEN THE WOMAN MANAGER AND FRONT DESK STAFF TELL LIES, THERE SHOU'LD BE IN PRISON. THE ROOM IS NOT FIT FOIR A DOG. TRAVELOCITY WI LL GET A BAD REVIEW BECAUSE OF THIS SO CALL HOTEL, VERY NASTY. THE WAS NOT EQUIPT AS ADVERTISED. THE JAMAICA GOVERNMENT SHOULD CLOSED DOWN THIS DIRTY PLACE. I AM TALKING TO MY LAWYER ABOUT REPORTINGF THE MANAGER AND STAFF TO LOCAL GLEANER NEWS PAPER. NO STANDBY GENERATOR, I HAD TOI CUT MY STAY SHORT, I LOST MONEY THE PLACE IS NO GOOD. I WOULD NEVER RECOMMEND THIS PROPERTY TO ANYONE. TRAVELOCI TY SHOULD DROP THEM, BAD REVIEW REGARDS CANUTE SIMPSON
Disahkan

4/10 Lemah

Marjorie

Tidak sukakan: Kakitangan & perkhidmatan
The property is convenient to shopping. Housekeeping was unimpressive
Menginap 4 malam pada Jul 2023
Disahkan

2/10 Teruk

yolanda

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
This place has gone downhill. Should've listened to the transportation driver who shared horror stories from other guests who stayed here.
Disahkan

2/10 Teruk

yolanda

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
They do not answer calls nor text messages. No housekeeping services at all. Mold on the bathroom ceiling and sink. Missing lightbulbs in every room. Front desk sends messages also withoutaresponse. I will never return.
Disahkan

4/10 Lemah

RICHARD

Sukakan: Kebersihan
Tidak sukakan: Kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Unable to get any assistance with any needs. Staff was not friendly Needed toilet paper and was told manager would send someone. No one ever came. We had to get t paper from our family member who was staying there. Unacceptable. They never removed dirty towels daily even though we were told they would. Staff not friendly
Menginap 4 malam pada Feb 2023
Disahkan

2/10 Teruk

Cecelia

Tidak sukakan: Kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
When we arrived at Sandcastle Resort in the evening, we couldn’t see the property well as it was dark. However, in the morning when i opened the curtains, I realized we hadn’t gotten the ocean view room that we booked, instead, we had a view of the parking lot. I spoke with the young woman at the desk and was told she would have to contact the owner and let the owner know the situation and then call us back; she never called back and the owner never called. When we returned to the desk and asked again about our room (no one at the desk answered our calls), we were told the owner didn’t have any ocean view rooms available. I asked it another owner had an ocean view room and what could be done to remedy the situation; I was told there was nothing they could do. On the third day, we asked to have our room cleaned and the housekeeper (who was lovely) said she never received the message so the room wasn’t cleaned. The bottom line is: customer service was lacking, we didn’t get what we paid for and the cleanliness of the premises was less than desired so Expedia found another property for us. It was not the way we wanted to begin our stay in Jamaica. I would not stay at Sandcastle Resort in the future and I would not recommend It.