Shangri-La Hotels and Resorts Merbok hotels

"Great staff, beautiful hotel, loved the pool and the free mini bar in the room"

"Suite was fabulous, nice lobby and all staff were very friendly. Sattar who took care of our room during our stay was excellent. Only downside was there’s only 2 elevators for 24 floors."

"Very nice stay here. Staff are very friendly and helpful. Breakfast was excellent. On-site parking is simple and convenient. Close walking distance to many great places around town"

"We had a wonderful stay. The property was very well maintained."

"Whatever expectations I had were met and exceeded beyond my imagination. I really enjoyed my stay at the Park Royal resort in Penang. The staff is very warm and welcoming and so very helpful, especially Osman and Ali. The property is gorgeous and is very well kept. I definitely will come back to the Park Royal resort anytime I’m in Penang. Thank you for a wonderful stay!"

"We were there during the school holidays. Front office staff were very accommodating and pleasant.Dealing with a long line of people checking in. It was a pleasant stay."

"Great facilities, very clean, breakfast basic but good. The area is quiet, about 20 min drive from Georgetown, but there are food and shopping options nearby. "

"Friendly staff and good service"

"Lovely hotel with a good location. "