4/10 Lemah
Tanzeer
Mengembara bersama keluarga dan kanak-kanak
2 Okt 2025
Sukakan: Kemudahan
Tidak sukakan: Keadaan hartanah & kemudahan
The property offers clean accommodations, although the room allocated with three single beds felt somewhat small for the space. Nevertheless, the housekeeping staff were consistently attentive; requests for cleaning or restocking amenities such as toilet paper were handled promptly and efficiently.
The front desk experience was less consistent. While the staff were generally helpful, the overall atmosphere lacked warmth, as most interactions felt formal rather than friendly. For example, I was initially granted a late check-out by one staff member, but on the day of departure another staff member initially denied it until I referred to the earlier approval. It was only after checking the system that the extension was confirmed, though limited to one additional hour. This created some unnecessary inconvenience.
Breakfast was an area that could be improved. While there were several options available, the overall quality appeared modest, and the service did not feel welcoming. The cook, in particular, was not approachable and at times seemed disengaged, especially when guests arrived closer to closing time. On several occasions, staff appeared preoccupied with their own conversations rather than guest service, which detracted from the dining experience.
In conclusion: Rooms are clean but may feel compact for multiple beds. Housekeeping staff are professional and reliable. Front desk service is efficient but lacks friendliness. Breakfast quality and service require impro
Tanzeer
Menginap 4 malam pada Sep 2025
