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Hotel Helene

Property class: 3.5

Choose dates to view prices

Close to Lleras Park and Poblado Park, Hotel Helene provides a rooftop terrace, a restaurant and more. Stay connected with free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Room service
  • Housekeeping
The current price is RM320
RM320 total
31 Aug - 1 Sept

Room options

View all photos for Room

A modern bedroom with a large bed, a dark headboard, and a glass shower enclosure.

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room

A modern hotel room with a large bed, a bathroom with a mirror, and a door leading to another room.

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room

A modern hotel room with a large bed, a round mirror, a sink, and a dark patterned wall.

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Double Room

A compact bedroom with a bed, a vanity with mirrors, and a small seating area.

Standard Double Room

7.8 out of 10
Good
(16 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Premium Room

A modern hotel room with a large bed, a bedside table, a hanging robe, and a view of greenery and buildings outside.

Premium Room

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room

A modern hotel room with a bed, a bedside table, a mirror, a dresser, and a wall with framed pictures.

Deluxe Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About the area

Located in El Poblado, a neighbourhood in Medellín, Hotel Helene is in the entertainment district and near a metro station. El Tesoro Shopping Park and Santafé Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Lleras Park and Poblado Park. Río Sur Shopping Center and Santa Fe Zoological Park are also worth visiting. Visit our Medellín travel guide
Map
10a29 Cra. 40, Medellín, Antioquia, 050021

What's nearby

  • An urban area with dense buildings, a central green park, and a prominent church.
    Poblado Park
    3 min walk - 0.3 km
  • A multi-level shopping mall with glass railings and a central glass elevator shaft.
    Santafé Mall
    3 min drive - 1.8 km
  • Lleras Park
    2 min walk - 0.2 km
  • Medellín Clinic - El Poblado
    8 min walk - 0.7 km
  • Oviedo Shopping Center
    3 min drive - 1.8 km

Getting around

  • Poblado Station
    18 min walk
  • Medellín (MDE-José María Córdova Intl.)
    34 min drive

Restaurants

  • Turban Kebab House
    2 min walk
  • Dog & Burger
    2 min walk
  • Desayunadero La 10
    1 min walk
  • Berlín 1930
    3 min walk
  • Bar Chiquita
    3 min walk

About this property

Hotel Helene

  • Hotel near Lleras Park
  • Close to Poblado Park, Hotel Helene provides amenities, such as a rooftop terrace and a restaurant. Stay connected with free in-room WiFi.
  • Other perks at this hotel include:
    • Full breakfast (surcharge), smoke-free property and outdoor furniture
    • A living plant wall, luggage storage and a lift
    • Local meal delivery service and a 24-hour front desk
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All guest rooms at Hotel Helene feature thoughtful touches, such as premium bedding and air conditioning, as well as amenities, such as free WiFi and safes.
  • Other conveniences in all rooms include:
    • Free tea bags/instant coffee and electric kettles
    • Rainfall showers, hairdryers and shampoo
    • 40-inch Smart TVs with cable channels
    • LED light bulbs and daily housekeeping

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  • Free Wi-Fi
  • Air-conditioning
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The price is RM277
RM277 total
20 Aug - 21 Aug
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 8:30 AM for a fee: COP 25,000 to 50,000 per person
  • A restaurant
  • Couples/private dining

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 step to reach entrance
  • Lift (230 centimetre wide door)
  • Smooth flooring in room
  • Stair-free path to entrance
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance

More

  • At least 80% organic food
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with cable channels

Food and drink

  • Champagne service
  • Electric kettle
  • Limited room service
  • Meal delivery service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Iron/ironing board on request
  • LED lighting
  • Mobile key entry
  • Safe
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Late check-in fee: COP 100000 for check-in between 10:00 PM and 5:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately COP 25000 to 50000 per person
  • Late check-in fee: COP 100000 for check-in between 10:00 PM and 5:00 AM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting

We should mention

If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
No pets and no service animals are allowed at this property

Frequently asked questions

Is Hotel Helene pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Helene?

As of 18 Aug 2026, prices found for a 1-night stay for 2 adults at Hotel Helene on 31 Aug 2026 start from RM320, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Helene?

This property doesn't offer parking.

What time is check-in at Hotel Helene?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available from 10:00 PM to 5:00 AM for a fee of COP 100000.

What time is check-out at Hotel Helene?

Checkout is at 11:00 AM.

Where is Hotel Helene located?

Located in El Poblado, this hotel is within a 5-minute walk of Lleras Park and Poblado Park. Santafé Mall is 1.2 mi (1.9 km) away. Poblado Station is 18 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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