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High Garden Grand Hotel

3.0 star property
Hotel with 2 restaurants, steps from The Mazatlan Malecón

Choose dates to view prices

Photo gallery for High Garden Grand Hotel

Outdoor pool
Interior detail
Front of property
City view
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • Laundry
  • 24/7 front desk
The current price is RM245
RM291 total
includes taxes & fees
31 Aug - 1 Sept

Room options

View all photos for Standard Double Room, Lake View

1 bedroom, in-room safe, individually decorated, desk

Standard Double Room, Lake View

9.0 out of 10
Wonderful
(14 reviews)

Highlights

Individually decorated
Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Double Room, Pool View

1 bedroom, in-room safe, individually decorated, desk

Standard Double Room, Pool View

9.0 out of 10
Wonderful
(14 reviews)

Highlights

Individually decorated
Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Lomas de Mazatlán, a neighbourhood in Mazatlán, is home to High Garden Grand Hotel. Mazatlán Aquarium is a popular attraction and the area's natural beauty can be seen at Olas Altas Beach and Cerritos Beach. Looking to enjoy an event or a game while in town? See what's happening at Teodoro Mariscal Stadium or Mazatlán Stadium.
Visit our Mazatlán travel guideOpens in a new window
Map
103 Av. Rafael Buelna Lomas de Mazatlán, Mazatlán, Sin., 82110

What's nearby

  • The Mazatlan Malecón - 2 min walk - 0.2 km
  • El Cid Country Club Golf Course - 17 min walk - 1.5 km
  • Teodoro Mariscal Stadium - 17 min walk - 1.5 km
  • Mazatlán Aquarium - 4 min drive - 2.7 km
  • Cerritos Beach - 7 min drive - 5.8 km

Getting around

  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.) - 28 min drive

Restaurants

  • ‪Hotdogs "El Charly - ‬4 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Taqueria San Pablo - ‬2 min walk
  • ‪Los Sobrinos - ‬1 min walk
  • ‪Las Brochetas - ‬2 min walk

About this property

High Garden Grand Hotel

Hotel near The Mazatlan Malecón
Take advantage of a swim-up bar, a poolside bar and a garden at High Garden Grand Hotel. Enjoy a meal at the two on-site restaurants. In addition to laundry facilities and 2 bars, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool, with a waterslide and a swim-up bar
  • Free self-parking
  • Buffet breakfast (surcharge), a banquet hall and a 24-hour front desk
  • Smoke-free property
Room features
All 150 individually decorated rooms have comforts such as air conditioning, as well as amenities such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers and hairdryers
  • Flat-screen TVs with cable channels
  • Wardrobes/cupboards, daily housekeeping and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 220 for adults and MXN 150 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • Children's pool
  • Outdoor pool
  • Waterslide

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No lift
  • Well-lit path to entrance

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Desk
  • Free local calls
  • Individual decor
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately MXN 220 for adults and from MXN 150 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

This property does not have any lifts
Pool access available from 9:00 AM to 9:00 PM
No pets and no service animals are allowed at this property

Property is also known as

High Garden Grand Hotel Hotel
High Garden Grand Hotel Mazatlán
High Garden Grand Hotel Hotel Mazatlán

Frequently asked questions

Does High Garden Grand Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 9:00 AM to 9:00 PM.

How much does it cost to stay at High Garden Grand Hotel?

As of 12 Aug 2025, prices found for a 1-night stay for 2 adults at High Garden Grand Hotel on 31 Aug 2025 start from RM 244.91, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is High Garden Grand Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at High Garden Grand Hotel?

Self-parking is free at this property.

What time is check-in at High Garden Grand Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at High Garden Grand Hotel?

Checkout is at noon.

Where is High Garden Grand Hotel located?

Located in Lomas de Mazatlán, this hotel is steps away from The Mazatlan Malecón and Monument to the Family. Casino del Rey and MonteCarlo Casino are also within 10 minutes.

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High Garden Grand Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 178 out of 258 reviews
Rating 8 - Good. 57 out of 258 reviews
Rating 6 - Okay. 15 out of 258 reviews
Rating 4 - Poor. 4 out of 258 reviews
Rating 2 - Terrible. 4 out of 258 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Carina

Liked: Property conditions & facilities
Great location between el Malecón, playa del pacífico and restaurants. Walking distance to Soriana and all local shops. Updated property and great poolside view to the beach.
Stayed 2 nights in May 2025

10/10 Excellent

Jostin

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place
Stayed 4 nights in Mar 2025

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the hotel and pool. The location was great
Stayed 3 nights in Jul 2024

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 3 nights in Feb 2025

10/10 Excellent

LUIS ALBERTO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 4 nights in Dec 2024

10/10 Excellent

Cristina Lopez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is walking distance, great staff, clean rooms only thing pool was dirty.
Stayed 7 nights in Aug 2024

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, pool area is great and kid friendly. New hotel so it’s well kept and clean.
Stayed 2 nights in Jul 2024

10/10 Excellent

venom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place for those who like to go out for a walk on the Malecón, go clubbing
Stayed 1 night in Jul 2024

8/10 Good

yesenia

Liked: Cleanliness
Disliked: Staff & service, amenities
Across from Valentinos, short walking distance to malecon
Stayed 5 nights in Jun 2024

10/10 Excellent

Arcadio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

👍💯

Great Location!! Everything walking distance, Malecon 2 min walk!! Very Friendly and clean definitely coming back!👍
Stayed 4 nights in Jul 2024

10/10 Excellent

Angelina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relax not alot of people
Stayed 2 nights in Jun 2024

10/10 Excellent

Aldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. The only thing I didn’t like is that they didn’t sell alcohol in the pool
Stayed 3 nights in Jul 2024

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
M
Stayed 2 nights in Jul 2024

10/10 Excellent

Francisco

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location. Closed to several bars. Very clean. I didn't like that pool bar opens at 12:30. Servers are very slow. They don’t sell/offer snacks in the pool area and they won’t let you bring snacks or alcohol
Stayed 3 nights in Aug 2024

2/10 Terrible

Thomas

Disliked: Cleanliness, staff & service, property conditions & facilities
they don’t sell alcohol worst customer service
Stayed 4 nights in Aug 2024

4/10 Poor

Nancy

Disliked: Staff & service, room comfort

It was Ok.....

I was really excited to stay at this new hotel, however it was an ok experience. When checking in, there were so many teenagers in the lobby, not sure if there was an event, but the staff was clearly overwhelmed and not attentive. I had to get the staffs attention to be checked in, despite no one being in front of me. Their system was down, so they were not able to check me in right away. There was no apology for the wait, or complimentary beverage at the bar. They do have a bar, but no one was attending it. The elevators take forever to open and close. It was super congested that weekend with teenagers, they would run down the hallways, knock on doors and it seemed no one was monitoring the noise. With that said, you can hear everything in the rooms from the hallway and outside. I booked a room on the side of the pool, but was not accommodated and was provided a room toward the street which in the mornings gets super hot and bright. The last night I stayed there the bedsheets were not changed and when checking out they told me there were two pillows missing, which was not true, all the pillows were in the room. It was an alright experience, but honestly i had more expectations for a new hotel
Stayed 3 nights in Feb 2025

10/10 Excellent

ELDA JANETTE

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente solo le falta restaurante
Stayed 1 night in Aug 2025

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfecto todo
Stayed 2 nights in Aug 2025

10/10 Excellent

Roberto Ariel

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
No tiene restaurante, en recepción no saludan
Stayed 6 nights in Jul 2025

10/10 Excellent

carlos armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos la pasamos muy bien
Stayed 3 nights in Jul 2025

10/10 Excellent

SILVIA

Liked: Amenities, property conditions & facilities
Todo excelente desde check in súper rápido la habitación súper limpias la ubicación excelente a unos pasos de las letras, solo si una recomendación deberían considerar poner un frigobar en las habitaciones.
Stayed 5 nights in Jul 2025

10/10 Excellent

enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Cerca de la playa
Stayed 3 nights in Jul 2025

10/10 Excellent

Jhon Dariio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel, practicamente enfrente de la playa, y alberca buena con juegos para niños, solamente que tiene despegados piezas y es peligroso, incluso yo me corte el dedo, pero fuera de eso todo muy bien y rapido el check in o out
Stayed 1 night in Jul 2025

10/10 Excellent

Diana Lizbeth

Liked: Cleanliness, property conditions & facilities
Instalaciones nuevas y muy bien ubicado
Stayed 1 night in Jul 2025

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente experiencia 👍
Stayed 2 nights in Jul 2025