Hotel berdekatan Mata Air panas Otono

"DO NOT RECOMMEND. Staff is horrible! For starters I had a broken foot and walk in with my 80 year old mom who also has mobility issues and what does the front desk do? Takes forever with no consideration to the fact that I was standing with a broken foot all that time... then she proceeds to assign us a second floor room with no elevator! The lack of common sense and empathy is just appalling. Needles to say I requested a room change and what was given to us felt like a PUNISHMENT. I am not...

"Clean, nice, excelent breakfast and service"

"Wonderful place the best in Manizales area’s"

"Excellent service"

"Check invert slow we have to wait 30 min only one person doing everything, the only good thing about this location was the location and the shower everything else kinda rustic for my taste. Breakfast good a little slow even though we were the only ones waiting for it ."

"Super nuit dans un lieu magnifique. Nous avons profité de dizaines de colibris. Petit point négatif : Nous avons été surpris de se voir facturer un café en supplément pour le dîner et le petit déjeuner "

"The staff was very helpful. The common areas like the dining room, reception and hallways were clean. There was a strong curry scent in the hotel at all hours during the two nights that I stayed. The room that I was assigned was on the first floor facing the street and it seemed that it was accessible for individuals with mobility issues. Although the room was ample, with a double and a twin bed, it was in desperate need for renovations. The false ceiling tiles and the floor tiles were very...

"Hice una reservacuon de una noche en Casa Azul pues necesitaba alojarme con mi madre de 86 años para un procedimiento médico. El mismo dia del viaje, la clínica aplazó la cita un dia, me comuniqué con la propiedad para mirar la posibilidad de cambiar la reserva para el día siguiente y la unica opción que me dieron es que volviera a pagar y me daban un descuento de $5000 pesos ( un poco mas de un dolar). Si bien es cierto es un negocio, deberían tener cierta consideración con los clientes pues...

"Calm place "

"I booked through Expedia and paid the booking price on check in. On check out the hotel charged me more money because they said the booking price was too low."

"Staf wilde ons echt een leuke tijd geven, deden echt hun best. Maar de kamers mogen best een update krijgen"

"The hotel is very nice and clean in a beautiful property. The receiving staff lacked knowledge about not charging taxes to those of us that are just visiting from abroad. The front desk person required to see the physical seal with the date of entrance. Since my husband is Colombian by birth, he used the biometric entrance. The hotel staff told us that he couldn’t help us with that and charged us 19% taxes. As we continued our trip and stayed at different hotels, we learned that there is an...