Manati Spa Hotels

"You get what you pay for! Hotel very run down and pictures misleading. And the main partial ocean views are actually a different hotel! So they also use the pool and dining areas. Breakfast terrible, we tried the omelette station once because of the rave reviews…..disgusting, no flavor and overcooked. Pool bar staff hated their jobs…ignored for 20 minutes just to get 1 drink. Not enough chairs at pool/beach and the made you pay $10 if you wanted one. The ocean is nice but it’s not much of a beach, very rocky make sure you have water shoes. The restaurants were not open while we were there except the main one in hotel but same menu every night. We ended leaving grounds for breakfast and dinner daily. The rooms outdated, rusty fixtures. But the bed was actually very comfortable. The lighting is poor in front room. Overall just dingy. You have a balcony, but theirs no table to set a drink down, and if you want to see ocean you have to stand up and lean over railing. We never found bowling alley… The pool was very nice and grounds around it very pretty…but that’s all the pros I got for our stay. Would never stay there again. There’s a $35 resort fee but you still have to pay for lounge chair if they are all taken!! Ridiculous. Totally expected better for an Hilton brand hotel. Just run down. We have stayed in Mexico, Panama, Ecuador, Peru, Jamaica….so we are well traveled and this staff was probably the worst we have encountered…don’t believe reviews about breakfast! "

"Most of the front desk staff were not welcoming. The room had a leaky faucet that dripped making a loud noise that kept us up at night, phone did not work, one side of the room didn’t have power and the toilet had little to no pressure. We were never offered another room when we presented these issues to the front desk. The blankets were paper thin and whenever we requested an additional one they took it back when housekeeping. The pool and beach area was decent, but you had to pick up and drop off your beach towels at the front main desk. To access the beach, a key card was needed to access it but it was super inconvenient because you needed the key card to exit it. How can you swim with a key card. It felt like entrapment. "

"Great property. Far away from El Yunque and San Juan though. "

"Todo bien en mi estadía!"