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Hotel Ciudad de Alcalá

2.0 star property
Hotel in Alcala de Henares with 24-hour front desk and coffee shop/cafe

Choose dates to view prices

Photo gallery for Hotel Ciudad de Alcalá

In-room safe, blackout curtains, iron/ironing board, free WiFi
In-room safe, blackout curtains, iron/ironing board, free WiFi
Interior entrance
Interior entrance
Front of property

Reviews

7.2 out of 10
Good

Popular amenities

  • Parking available
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Free WiFi
The current price is RM158
RM174 total
includes taxes & fees
20 Jul - 21 Jul

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Double or Twin Room

In-room safe, blackout curtains, iron/ironing board, free WiFi

Double or Twin Room

Highlights

Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Digital channels
In-room safe
Daily housekeeping
  • 13 sq m
  • Sleeps 3
  • 1 Double Bed

Single Room

Highlights

Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Digital channels
In-room safe
Daily housekeeping
  • 14 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Triple Room

In-room safe, blackout curtains, iron/ironing board, free WiFi

Triple Room

Highlights

Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Digital channels
In-room safe
Daily housekeeping
  • 15 sq m
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Bed OR 3 Single Beds

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About the area

Map
C/ Cánovas del Castillo 4, Alcala de Henares, Madrid, 28807

What's nearby

  • Convent of Las Clarisas de San Diego - 8 min walk - 0.7 km
  • Plaza Cervantes - 8 min walk - 0.7 km
  • University of Alcala - 8 min walk - 0.7 km
  • Puerta de Madrid - 14 min walk - 1.2 km
  • La Garena Plaza Shopping Center - 5 min drive - 3.9 km

Getting around

  • Alcalá de Henares Station - 3 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 24 min drive

Restaurants

  • ‪Cafetería - Restaurante San Isidro - ‬5 min walk
  • ‪Cerveceria la Cartujana - ‬6 min walk
  • ‪Cervecería Indalo - ‬7 min walk
  • ‪Estación de Alcalá de Henares - ‬2 min walk
  • ‪Pizzeria Carlos - ‬5 min walk

About this property

Hotel Ciudad de Alcalá

Hotel in the city centre
Hotel Ciudad de Alcalá provides amenities, such as a coffee shop/cafe and dry cleaning/laundry services. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Self-parking (surcharge), a 24-hour front desk and luggage storage
  • Smoke-free property, a front desk safe and tour/ticket information
  • A lift, multilingual staff and a vending machine
Room features
All guestrooms at Hotel Ciudad de Alcalá feature comforts such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with baths and hairdryers
  • 15-inch flat-screen TVs with digital channels
  • Heating, daily housekeeping and phones

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 8 per day)
  • Limited on-site parking

Food and drink

  • A coffee shop/cafe

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • 1 building
  • 3 floors
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 15-inch flat-screen TV with digital channels

More

  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 10.6 per day.

Payment types at the property

Important information

Optional extras

  • Self-parking fee: EUR 8 per day
  • Rollaway bed fee: EUR 10.6 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

Property is also known as

Hotel Ciudad Alcalá Alcala de Henares
Hotel Ciudad de Alcalá Hotel
Hotel Ciudad de Alcalá Alcala de Henares
Hotel Ciudad de Alcalá Hotel Alcala de Henares

Frequently asked questions

Is Hotel Ciudad de Alcalá pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Ciudad de Alcalá?

As of 6 Jul 2025, prices found for a 1-night stay for 2 adults at Hotel Ciudad de Alcalá on 20 Jul 2025 start from RM 158.24, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Ciudad de Alcalá?

Self-parking is available for EUR 8 per day. Limited spots are available.

What time is check-in at Hotel Ciudad de Alcalá?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Ciudad de Alcalá?

Checkout is at 11:30 AM.

Where is Hotel Ciudad de Alcalá located?

Located in the heart of Alcala de Henares, this hotel is within a 10-minute walk of Palacio Laredo, Parque O'Donnell and Convent of San Juan de la Penitencia. Capilla de las Santas Formas and Teatro Salon Cervantes are also within 10 minutes. Alcalá de Henares Station is only a 3-minute walk.

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Hotel Ciudad de Alcalá Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 16 out of 82 reviews
Rating 8 - Good. 28 out of 82 reviews
Rating 6 - Okay. 25 out of 82 reviews
Rating 4 - Poor. 8 out of 82 reviews
Rating 2 - Terrible. 5 out of 82 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location close to both the railway station and the city center. The hotel also has paking parking space.
Stayed 2 nights in Mar 2025

4/10 Poor

Leah

Liked: Staff & service
Disliked: Cleanliness
Guests at the hotel were very noisy
Stayed 2 nights in Sep 2024

6/10 Okay

ROSHAN KUMAR

Liked: Staff & service
Disliked: Property conditions & facilities
It's good but the cleanliness is not good. Thank you.
Stayed 4 nights in Mar 2025

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Neil

Stayed 5 nights in Mar 2025

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Gerard

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Necesita modernizarse, cambiar los colchones y somieres además de mejorar la insonorización, se oye todo de los vecinos y del pasillo. Estaba todo muy limpio, eso si.
Stayed 1 night in Dec 2024

8/10 Good

Soledad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien limpio, buen trato y maravillosa estancia. El único pero es el parking, que al no poder reservar no tuve plaza y me costó aparcar, pero por lo demás bien
Stayed 1 night in Nov 2024

6/10 Okay

PATROCINIO

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Juan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cobran más en hotel que por Internet
Stayed 2 nights in Nov 2024

6/10 Okay

JOSE LUIS

Stayed 2 nights in Nov 2024

10/10 Excellent

Seunghyeon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy cerca de la estación!

8/10 Good

Juan Carlos

Liked: Cleanliness, staff & service, room comfort
La estancia ha sido correcta,el hotel necesita una actualización de las instalaciones.
Stayed 2 nights in Oct 2024

6/10 Okay

marleny

I like the clean bedroom. But the wifi is terrible if you’re planning to work or do homework while you stay, I don’t recommend it. The location of the hotel is not convenient to get to the airport. I wouldn’t reserve it again for that reason.
Stayed 1 night in Oct 2024

10/10 Excellent

Emilio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alcala de henares

Buena edificacion, buen mobiliario pero se puede mejorar mas, no lo echen al olvido.
Stayed 1 night in Sep 2024

6/10 Okay

Cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
None.
Stayed 2 nights in Sep 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service
Great place for a night or two. Friendly and helpful staff. Some fittings a bit tired. Safe parking garage under the hotel.
Stayed 1 night in Sep 2024

8/10 Good

MARI PAZ

Liked: Cleanliness, staff & service, property conditions & facilities

Correcto

POSITIVO: Económico, limpio y camas cómodas. NEGATIVO: Sólo había un enchufe y estaba en el baño. A la habitación 206 no llegaba el WiFi.
Stayed 1 night in Aug 2024

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

4/10 Poor

Jesús María

Liked: Staff & service
Disliked: Property conditions & facilities
Muy viejo, poco espacioso,antiguo, poco iluminado, eso sí con toda una pared de espejos. Nos gustó la situación
Stayed 1 night in Jul 2024

10/10 Excellent

Marlon

Stayed 2 nights in Feb 2024

10/10 Excellent

Marlon

Liked: Amenities
Stayed 2 nights in Jan 2024

8/10 Good

Marlon

Stayed 1 night in Jan 2024

8/10 Good

Manuel

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023