Hotel Dekat Madison Cypress Lakes

"Clean Room. Very Kind & Helpful Staff! Kitchen could have been managed a little better."

"Clean room. Staff were great . Staff were so helpful. "

"The room was basic and TV didn’t work but the lady at the front desk was incredible "

"Inseguro, mi puerta de la habitación no le servía el seguro que tiene aparte del de la tarjeta. El ascensor no servía, demasiado viejo y deteriorado el hotel. "

"Great place to stay and n a beautiful neighborhood "

"Brand new and feels like it. Staff was super helpful and very kind. Everyone had a smile and was amazing. The staff at the desk were so nice. I got in a little early and they didn’t give me a hard time and found a room that was ready early. That is so appreciated when you had to catch 2 flights to get there. Loved this property and will be back."

"Everything and everyone was fantastic "

"Room was great. Bed comfortable and pillows. Very clean . Would book again ."

"Everything was clean and fresh! The breakfast was great! Beds were very comfortable!"

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"Breakfast was good and had many options. Staff working breakfast was very kind. Front desk staff was helpful. Pool not open til Memorial Day so can’t give 5 stars on amenities (yet). Convenient. Clean. Definitely would return. "

"Breakfast was fine rooms great and clean. Nice area"

"Staff were very friendly and helpful."

"Hot tub could of been hotter for my liking. Rooms were very nice."

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"Every single thing I needed was there.Ice machine was broken on our floor."

"My stay was great!"

"Horrible. Made it there with my wife tired after a long drive ready to lay down just to find out that the property had cancelled my reservation stating they were overbooked and simply waiting for me to arrive to let me know instead of calling me in advance to alert me. Now I have hundreds of dollars hung up because of this and I’m being told that it will take 7-10 business days for the refund to be fully processed and back to me. Not to mention I had to obtain a hotel at another location so...

"The outside needs to be kept more clean. Outside by the pool, the fire pits are seldom lit because there’s no gas & no one keeps the propane full. The staff & valet are fantastic!!!!"

"For the price I paid it wasn’t worth the stay"