Hotel Dekat Madison Cypress Lakes

"Clean, nice staff, great location"

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"We stayed one night because we were going to a funeral in the location with ideal however while the hotel was quite beautiful there was still some issues with water pressure and soaked dispensers. Yes I would stay again."

"Good location but not well maintained at all."

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"The room was supposed to be non smoking and it smelled like smoke the whole time. I asked the front desk host for room spray and she was very rude"

"What I did not like -- 1. Hotel was not up to Holiday Inn Express standards. 2. Room smelled musty 3. Breakfast - ? 4. THIS ONE will cause me not to stay at this location again. When we arrived and checked in on a Friday night for only one night. A $150.00 hold was placed on my charge card. This was in addition of the nightly charge of $150.00. I WAS NOT TOLD OF THIS AMOUNT OR TRANSACTION...We would not have stayed. This charge did not credit back till the following Friday...A WEEK..I did...

"Weak breakfast. Broken elevator. Front desk entertaining friends more than serving guests."

"We got there. The A/C was not working at the lobby and hallways. The Ice machine was not working on all 3 floors except the 1st floor. The room did not cool under 70 degrees. We set on 66 and it would not get any cooler. Also they told us housekeeping was every other day. After we came back from Memphis for the day. We did not have clean towels. Had to go to the front desk to retrieve those..I I will not stay at that location again."

"It was a nice place to live."

"My check in process was horrible there were no rooms available I paid for a king bed 1 room and ended up with a double room! When arrived no room was available. There bugs, and bathroom door was wasn’t really cleaned! Barley saw hotel staff no where to be found!"