"Original room provided was below expectations but we were then moved to an acceptable room.
Very disappointed that for a four night stay a bottle of water was only provided on first day! For the amount we were paying it isn't much to expect. "
"Our stay at Hotel des Balances was exceptional from the moment we arrived. We traveled during the railroad strike coming from Italy, and Vanessa at reception immediately brought a sense of calm and reassurance during what could have been a very stressful arrival. Our reservation was fully prepared, check-in was seamless, and the professionalism shown by the staff throughout our stay never wavered. The room itself was spectacular. Beautifully maintained, comfortable, and thoughtfully prepared with personal touches that made the experience feel welcoming and refined. The view was truly outstanding, and the double French doors opening onto the balcony added the perfect touch each morning. Waking up to that atmosphere made the stay feel even more special. The location could not have been better. Everything was within walking distance, including the train station, restaurants, shopping, and the waterfront, making it incredibly easy to enjoy Lucerne. The level of care shown by the hotel team stood out once again when we received notice the night before departure that our flight had been rescheduled. The staff handled the situation with professionalism, patience, and genuine attentiveness, allowing us additional time in the room to ease the stress of the unexpected delay. Hotel des Balances delivers an elevated experience through its exceptional service, beautiful accommodations, and prime location. I would highly recommend this hotel to anyone visiting Lucerne, as well as returning"
Visitors speak positively about this destination's major shopping centres, panoramic lake views and magnificent mountain views. Experience the cultural highlights around Lucerne with a visit to Lucerne Arts Museum, KKL Lucerne and Glacier Garden. While you're here, you might also like to explore more of the area and take in additional sights like Lucerne Town Hall, Chapel Bridge and Hertensteinstrasse.
What kind of weather should I plan for when I travel to Lucerne?
Understanding the weather in Lucerne is important when planning your trip. The hottest months are usually August and July, with an average temperature of 17°C, while the coldest months are February and January, with an average of 2°C. Average annual precipitation for Lucerne is 1542 mm.
What's the best way to get to my boutique hotel in Lucerne?
You have a few options for transportation to and around Lucerne. The closest major airport is Zurich Airport (ZRH), which is located 30 mi (48.4 km) from the heart of the city. If you'd like to explore more of the area, take a train from Lucerne (QLJ-Lucerne Train Station), Lucerne Station or Luzern Sgv Station.