Hotel Dekat Long Lake

"The only good experience that I had was cleanliness. I stayed there to just get a break from traveling to work. The ac didn’t work properly. There was no shampoo, soap, or conditioner in the bathroom so I went to work the next day in construction with just a rise off basically. What I used to love about Best Western. The breakfast was always better and it is the same as any cheap hotel now. A lot of it was tasteless. When I left I grabbed deodorant so I could somewhat smell decent after...

"After a long day on the road, my wife and I were looking forward to a swim in the pool, but the water was freezing. I stuck my foot in and there was no way I was getting in that cold water."

"I will never stay at this place again. Quite literally the most disgusting place I’ve ever step foot in. I didn’t even stay in the room. I walked in to the filth and nastiness. Turned around and walked out. "

"Mostly occupied by construction staff, smoking in rooms with windows open. Outdoor trash overflowing. Pool too cold to go in. Continental breakfast had expired food items. Staff were great, Mexican restaurant next door good food"

"This is the worst VRBO our family has ever stayed at. Host changed the duplex a couple of hours before our arrival. The new unit was uncleaned with some linens still wet in the washing machine. It had a room that had no light, old moldy food, cabinets without fronts, windows without coverings, a screen door ripped off, & beds that were very nasty and stained. Garbage wasn’t taken out from the last guest. They only provided 3 towels (that need to be washed) when we reserved for 6. Host absolutely...

"Pool broken and closed down. Room smelt like a whole pack of cigarettes had just been smoked in the room 5 minutes before we checked into the room. Whirlpool in the room was filthy. Bedding is paper thin and the two pillows they have on the bed are flat as can be. "

"Good hotel for the price, rooms were clean. They served a pretty good breakfast. Few things could use some updating. But again for the price i have no complaints. Staff was very courteous and helpful. "

"Property welcomed pets with a crazy high fee and deposit. Room smelt like mildew, had holes in the wall, stains in the tub and wall looked liked dried blood and the walls were so thin, it was like the people in the room beside us were in our room. Not to mention the first room we were given was not the room we booked. "

"Absolutly disgusting. I checked in last night and the kid had no idea what was going on. Follow that up with the room was disgusting, I had no towels or toilet paper, and soon after gwtting here there was no body in the office to assist. Long story short I went to the office this morning to get toilet paper and wasnt even asking for a refund just letting the gentleman know my experiance and all he had to say is "just so you know youre not getting a penny back". Worst customer service i ever...

"This place is in a decent location, especially for the price. Just a 7 minute drive to downtown. The free breakfast was nice, especially since I was there with my wife and three kids. It saved us a bundle over having to go eat breakfast at a restaurant. I don't blame the hotel, but we were awoken at 4 AM by some loud and annoying people in the room next to us. Within a half hour they finally quieted down. I'd stay here again if I ever go back to St. Louis."

"The casino was fun and clean. Could use more wait staff. The room was clean. So much so that there were no bath towels and body soap in the shower. We me tioned it at check out that i couldnt even shower before we left and she just handed me my receipt. I found that extremely rude. I guess at least she called housekeeping to cover the issue but it didnt take care of my issue in the least. Why pay the price we paid in order to not be able to use the facilities. I had no time to call for towels...

"Hotel was welcoming, pool was nice for kids, meals were provided and access to highway was very good. Staff was excellent and helpful"

"One of your breakfast ladies was especially kind and helpful to us. Even tho she was busy, she took time to answer our questions. Her name was Tonya (maybe taylia). Our second morning she came and asked if we needed anything else. She was kind and helped make our stay more enjoyable. "