10/10 Cemerlang
Kelly
Mengembara bersama kumpulan
22 Okt 2025
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
From the moment I arrived, I knew this hotel was something special. Check-in was quick, easy, and handled with such warmth and professionalism — the front desk staff were genuinely friendly and made me feel welcome right away.
The room was spacious, spotless, and beautifully modern, with every amenity thoughtfully provided. There were plenty of convenient plug-ins for all my devices, a separate shower with excellent water pressure, and a large bathtub perfect for soaking. The heated bathroom floors were a luxurious touch, and the bed and pillows were incredibly comfortable. I also appreciated the cozy slippers and bathrobe waiting for me. Despite being in the heart of the city, the room was remarkably quiet!
Housekeeping was diligent and attentive, always ensuring we had fresh towels, bottled water, and anything else we needed, no matter the time of day. We did have a small maintenance hiccup during our stay, but the staff went above and beyond to communicate, accommodate, and resolve the issue quickly. Their professionalism and care truly stood out.
The bar was another highlight — stylish, inviting, and run by some of the best bartenders I’ve encountered. They not only made fantastic drinks but also took the time to learn our names and make us feel like regulars.
Overall, this hotel exceeded every expectation. From start to finish, the experience was seamless, comfortable, and genuinely memorable. I don’t give out 10/10 ratings ofte
Kelly
Menginap 3 malam pada Okt 2025