Masa mula daftar masuk: 14:00; Masa tamat daftar masuk: 23:30
Daftar masuk lewat tertakluk kepada ketersediaan
Umur minimum daftar masuk - 18
Daftar keluar
Daftar keluar sebelum 11:00
Daftar keluar tanpa sentuh tersedia
Arahan daftar masuk khas
Meja sambut tetamu dibuka setiap hari dari 7:00 - 23:00
Kakitangan berada di meja sambut tetamu untuk masa yang terhad
Maklumat yang disediakan oleh pihak hartanah mungkin diterjemahkan menggunakan alat terjemahan automatik
Kaedah akses
Meja sambut tetamu (waktu terhad)
Haiwan peliharaan
Haiwan kesayangan tidak dibenarkan
Kanak-kanak dan katil tambahan
Kanak-kanak adalah dialu-alukan
Jenis bayaran hartanah
Maklumat penting
Fi
Anda akan diminta membayar caj-caj berikut di hartanah. Fi mungkin termasuk cukai yang berkenaan:
Deposit kerosakan sebanyak GBP 150.00 perlu dibayar sebelum daftar masuk.
Kami telah menyertakan semua caj yang disediakan kepada kami oleh hartanah.
Kemudahan tambahan
Fi untuk sarapan Eropah: kira-kira GBP 15 untuk dewasa dan GBP 15 untuk kanak-kanak
Bayaran letak kenderaan sendiri: GBP 15 semalam
Senarai di atas mungkin tidak menyeluruh. Bayaran dan deposit mungkin tidak merangkumi cukai dan tertakluk kepada perubahan.
Untuk makluman anda
Bayaran tetamu tambahan mungkin dikenakan dan berbeza mengikut dasar hartanah
Pengenalan bergambar keluaran kerajaan dan kad kredit mungkin diperlukan semasa daftar masuk untuk bayaran sampingan
Permintaan khas adalah tertakluk kepada ketersediaan semasa daftar masuk dan boleh dikenakan bayaran tambahan; permintaan khas tidak dapat dijamin
Hartanah ini menerima kad kredit; wang tunai tidak diterima
Hos telah menunjukkan bahawa terdapat pengesan karbon monoksida di hartanah
Hos telah menunjukkan bahawa terdapat pengesan asap di hartanah
Ciri-ciri keselamatan di hartanah ini termasuk pemadam api, sistem keselamatan, alat pertolongan cemas dan pengadang tingkap
Hartanah ini dibersihkan secara profesional
Soalan lazim
Adakah Dockside Apartments at Excel mesra haiwan kesayangan?
Tidak, haiwan kesayangan tidak dibenarkan di hartanah.
Berapakah fi parkir di Dockside Apartments at Excel?
Letak kenderaan sendiri tersedia dengan fi sebanyak GBP15 semalam.
Apakah masa daftar masuk di Dockside Apartments at Excel?
Masa mula daftar masuk: 14:00; Masa tamat daftar masuk: 23:30. Daftar masuk lewat tersedia ketika masa terhad.
Apakah masa daftar keluar di Dockside Apartments at Excel?
Daftar keluar adalah jam 11:00.
Di manakah terletaknya Dockside Apartments at Excel?
Terletak di Docklands, hotel pangsapuri ini dalam jarak 1 bt (2 km) dari Pusat Pameran ExCeL dan Stesen IFS Cloud Royal Docks. Sungai Thames dan The Arena juga dalam 3 bt (5 km). Stesen Royal Albert hanya sejauh 4 minit berjalan kaki dan Stesen Prince Regent sejauh 9 minit berjalan kaki.
Bolehkah saya membatalkan tempahan saya secara percuma dan terima bayaran balik penuh?
Ya, hartanah ini menawarkan pembatalan percuma untuk kadar bilik tertentu, kerana fleksibiliti itu penting! Sila rujuk dasar pembatalan hartanah di laman kami untuk mendapatkan butiran lanjut tentang sebarang pengecualian atau syarat.
Ulasan
Ulasan
8.6
Cemerlang
Semua ulasan ditunjukkan daripada pengalaman tetamu sebenar. Hanya pengembara yang telah menempah penginapan dengan kami boleh menyerahkan ulasan. Kami mengesahkan ulasan berdasarkan garis panduan kami dan menerbitkan semua ulasan, positif atau negatif.Maklumat lanjutTerbuka dalam tetingkap baharu
9.0
Kebersihan
7.4
Lokasi
8.2
Kakitangan & perkhidmatan
9.2
Keadaan hartanah & kemudahan
Penilaian 10 - Cemerlang. 47 daripada 79 ulasan
10 - Cemerlang
47
Penilaian 8 - Baik. 21 daripada 79 ulasan
8 - Baik
21
Penilaian 6 - Boleh diterima. 2 daripada 79 ulasan
6 - Boleh diterima
2
Penilaian 4 - Lemah. 5 daripada 79 ulasan
4 - Lemah
5
Penilaian 2 - Teruk. 4 daripada 79 ulasan
2 - Teruk
4
Ulasan
Disahkan
10/10 Cemerlang
Pengembara yang disahkan
5 Mei 2019
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
This apartment had it all you wish for. Microwave, Nespresso, dishwasher and much more. Reception 24/7 available. We were lucky to meet Fahrat and Daniella. Super friendly and gave us advice. Also got a snack-pack from them which was sweet. Location pretty cool as it's close to London City airport. With DRL you're in downtown London within 20 minutes. Absolutely would recommend this apartment to all who would like to visit London.
Pengembara yang disahkan
Menginap 4 malam pada Apr 2019
Disahkan
8/10 Baik
Lorraine
1 Apr 2020
Sukakan: Keselesaan bilik
Amazing Apartment but poorly managed
These apartments look amazing! Super stylish and with great views of the river.
However, I don’t think I got the customer care I would have, if I stayed in a hotel.
The man on the receptions was welcoming, but I was shocked when he asked for £100 deposit, so please take note. Thankfully I had cash on me, as I hate paying deposits with card, as it takes ages to get the money back!
On the table in the apartment there was a huge list of items and the cost of them if you damaged them and the prices were ridiculous! It was very worrying! Literally EVERYTHING was listed!
The room was also VERY hot! It was a spring day, and it was way too warm.
I couldn’t work the AC so I went downstairs to the reception and there was a lady on now and she told me how to work it. While I was there I also realised I hadn’t been given a receipt for my £100 deposit and was a little worried. I asked the lady for one and she asked how much did I pay? Which was a little concerning, surely everyone pays the same? Or do they charge what they like at the time?
The AC still didn’t work, so I gave up in the end and just had to cope with the heat! I mentioned this at check out to a different member of staff and they said they only switch it on in summer!
The room also wasn’t as clean as it first appeared either with dirty handprints on the doors and crumbs on the sofa, which was a shame.
A great looking apartment, but in my opinion not managed professionally.
Lorraine
Menginap 1 malam pada Mac 2020
Disahkan
8/10 Baik
Victoria
15 Mac 2020
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Goood stay
Victoria
Menginap 1 malam pada Mac 2020
Disahkan
10/10 Cemerlang
Denis
16 Feb 2020
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Excellent experience overall
We stay a family of 3 for 4 nights beginning of Jan 2020. Having read mixed feedbacks when looking at closest transportation I got worried. But in the end, apart from not having always 100% clear answers to my questions to the employees, our stay there was excellent.
We had a brand new small flat. Everything working perfectly. I was worried of 1 tea spoon missing from start and the listing of prices to pay for damaged items and the deposit given during checking ^^We never know what could happen.
In the end, all was straightly managed at check out. No issue what so ever. I wish to have used a bit more the kitchen which was the goal with family and baby girl of 2.5 yo. But we ate more often outside even in evenings. But the flat was great, shower great.
Only small remark is about cleaning and we read this beforehand, so no real surprise, but during 5 days stay, cleaning was done once. Also, DLR tracks are almost touching the building ^^and accross the Thames from the flats was the London city airport. We thought we could have noise issue, but being winter we never really had windows open during night and we were not disturbed by noise, thus good windows isolation.
All in all, we were really satisfied. We'll come back and hope to get exactly the same room number ^^
Thanks for our good stay.
Denis
Denis
Menginap 4 malam pada Jan 2020
Disahkan
8/10 Baik
Rosemarie
13 Jan 2020
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
lovely place!
Had a short stay but nevertheless was welcomed by the staff and felt cared for. Tahmim was a great help! Hoping to stay another time!
Rosemarie
Menginap 1 malam pada Jan 2020
Disahkan
10/10 Cemerlang
Pengembara yang disahkan
13 Jan 2020
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Amazing stay!
Stay was very nice, staff were friendly! Overall i recommend others to stay at this apartment.
Pengembara yang disahkan
Menginap 1 malam pada Jan 2020
Disahkan
4/10 Lemah
Sudip
2 Jan 2020
Tidak sukakan: Kebersihan, keadaan hartanah & kemudahan, keselesaan bilik
Poor Experience.
Negatives:
1) The heating failed the second night we were there. While we were provided with heaters after we asked, the staff were not pro active, and the heating system had still not been fixed 5 days later when we left.
2) The shower head started leaking and completely soaked the bathroom. The problem was reported, but still not fixed by the time we left.
3) The kitchen is described as 'well equipped'. It is not. There was no knife, and only one tiny pot to cook with.
4) The second blanket in the room was dirty, and had a large lipstick stain on it, which was very unhygienic.
Positives:
1) Good location, close to DLR station.
Sudip
Menginap 6 malam pada Dis 2019
Disahkan
8/10 Baik
Pengembara yang disahkan
30 Dis 2019
Sukakan: Kebersihan, keselesaan bilik
Tidak sukakan: Kakitangan & perkhidmatan
Docklands stay
Overall the room was nice and clean however the receptionist informed me that my room is 706, she even wrote it down on the card, as the lifts wasn’t working I had to climb all them steps even though i had a back knee. Once I was on the 7th floor, the key card was not working, so I had to go down those steps again to the receptionist and found out that the room was actually 703 instead. This was quite frustrating as the lifts wasn’t working and I had to climb all them steps, knowing I had a really bad knee.
Pengembara yang disahkan
Menginap 1 malam pada Dis 2019
Disahkan
8/10 Baik
Deborah
16 Dis 2019
Sukakan: Kebersihan, keadaan hartanah & kemudahan, keselesaan bilik
Lovely virtually new apartment let down by staff.
These apartments are either very recently refurbished or virtually brand-new as everything within a apartment and the decor was pristine
A couple of things left the whole experience down one was the check in the security chap said initially they had no record of us on his list and we were made to sit in a separate waiting room waiting to check-in this required me to re-check my booking to see if I had made a mistake where in fact I had not mistake was on behalf of the apartments not mine.
When we were shown through to the very small reception desk the lady behind did not even look up to say good afternoon prompting me to announce our presents by saying good afternoon. Eventually we did check in and the next problem was one of the tulips was out of service which led to quite a long delay getting to our room which was on the top floor and when we checked out likewise.
However the apartment was lovely ideally situated for the DL are trains and London city airport.
If these two issues can be addressed the whole experience would’ve been five stars.
Deborah
Menginap 2 malam pada Dis 2019
Disahkan
10/10 Cemerlang
Rodolfo
24 Nov 2019
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
A very good place
Perfect location for London City airport and also for city sightseeing. At reception they told after this first time I would become a frequent customer. I do agree!!
Rodolfo
Menginap 1 malam pada Nov 2019
Disahkan
8/10 Baik
Pengembara yang disahkan
23 Nov 2019
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Apartment was very nice...the only issue we had was the heat/thermostat. The room was very hot and we could not regulate without turning completely off.
Pengembara yang disahkan
Menginap 7 malam pada Nov 2019
Disahkan
10/10 Cemerlang
Pengembara yang disahkan
17 Nov 2019
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
One of the best properties I’ve been to, great staff great everything definitely planning to go again.
Pengembara yang disahkan
Menginap 1 malam pada Nov 2019
Disahkan
4/10 Lemah
Pengembara yang disahkan
9 Nov 2019
Tidak sukakan: Kebersihan
Disappointed
Upon arrival to the apartments our first interaction was very rude. We arrived before the offical check in time however the security guard rudely said as we tried to enter “Check in time is at 2pm”. Reception staff did allow to check in early as the rooms were ready however this left a lasting impression.
While the rooms are quite well appointed, our apartment had a bad smell coming from the drains the entire stay, I mentioned it on numerous occasions but nothing was every rectified, no maintenance staff checked and no manager was every seen to check.
The staff were a mix of very nice and somewhat rude. I would not stay here again.
Pengembara yang disahkan
Menginap 6 malam pada Nov 2019
Disahkan
10/10 Cemerlang
Vida
5 Nov 2019
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
The apartment was very nice and comfortable. I will recomend it to my friends.
Vida
Menginap 3 malam pada Okt 2019
Disahkan
10/10 Cemerlang
alex
1 Nov 2019
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Great place to stay.
Amazing stay over the weekend for London Comic Con. was in a decent area, close by to Excel, the accommodation was clean, tidy and had all your adequate needs for staying over, including kitchen utilities to make your own food, if not can access train nearby to get into London city centre. Staff was friendly and helpful and had a nice relaxing stay. Would recommend it to anyone if wanting a place to stay while in London.
alex
Menginap 2 malam pada Okt 2019
Disahkan
10/10 Cemerlang
Pengembara yang disahkan
31 Okt 2019
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Everything was perfect, my stay was amazing
Pengembara yang disahkan
Menginap 2 malam pada Okt 2019
Disahkan
10/10 Cemerlang
Pengembara yang disahkan
28 Okt 2019
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
A lovely lovely property, perfectly located for ExCel. Thoroughly enjoyed my couple of days there
Pengembara yang disahkan
Menginap 3 malam pada Okt 2019
Disahkan
8/10 Baik
Allen
26 Okt 2019
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Great place next to the Excel
The apartment was a nice size and very convenient for the Excel Centre where I was attending a conference. The bed and furnishings were very comfortable. The check in staff were excellent and very friendly. The only 2 things that impacted my satisfaction were that the air con didn't work at all and the room was a bit stuffy. However there was a stand alone fan in the room which saved the day. The other minor niggle was the DLR which rumbled on late into the night right by the window. However I would not hesitate in staying there again if I were attending a conference at the Excel.The view of London City Airport was fab.
Allen
Menginap 2 malam pada Okt 2019
Disahkan
10/10 Cemerlang
Casper
22 Okt 2019
Sukakan: Kebersihan, keadaan hartanah & kemudahan, keselesaan bilik
Lækre lejligheder
Dette er ikke et hotel. Forvent ikke service. Det er lejligheder og de er rigtigt lækre. Store og rummelige. Store vinduer. Lækre møbler, seng og køkken. Service er der ikke meget af, men det er forventet. Der er ingen faciliteter så som restaurant, fitness osv. Der er en 24 timers reception som kan hjælpe med de mest basale ting og der er kiosk service med drikkevarer, snacks osv.
Lækkert ophold og meget centralt placeret i forhold til LCY og ExCeL.
Casper
Menginap 2 malam pada Okt 2019
Disahkan
10/10 Cemerlang
Pengembara yang disahkan
17 Okt 2019
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Great stay...
I enjoyed my time at the apartment. It was very clean and comfortable. Had an amazing sleep, bed was lovely! Only thing I didn't like was the £150 holding deposit and the fact that they give you a list of how much stuff costs if you break it. I get it, but for me.. a little off putting.
Pengembara yang disahkan
Menginap 1 malam pada Okt 2019
Disahkan
10/10 Cemerlang
Pengembara yang disahkan
9 Okt 2019
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
It was well located for my needs at a fairly reasonable price, especially when compared to the nearby rip off hotels!
Clean and airy, there was space to move around and get things done.
The bedroom was a bit small and the lifts were slow and somewhat arcane.
Pengembara yang disahkan
Menginap 4 malam pada Sep 2019
Disahkan
10/10 Cemerlang
Pengembara yang disahkan
8 Okt 2019
Sukakan: Kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Sehr angenhjmes Apartment Hotel, ist alles vorhanden und tip top sauper, reception auch immer freundlich und hilfsbereit.
Pengembara yang disahkan
Menginap 12 malam pada Sep 2019
Disahkan
10/10 Cemerlang
Pengembara yang disahkan
6 Okt 2019
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
clean & spacious apartment! will stay again
Pengembara yang disahkan
Menginap 3 malam pada Sep 2019
Disahkan
10/10 Cemerlang
Ajith
3 Okt 2019
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Brilliant place for excel conferences for our team
Excellent. Would happily stay again
Ajith
Menginap 1 malam pada Okt 2019
Disahkan
8/10 Baik
Pengembara yang disahkan
3 Okt 2019
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
New, clean and spacious. Very comfortable. Would have been perfect if not for the inflexible check-out time