Terletak di Lerwick, Grand Hotel berada di pusat bandar raya dan di persisiran. Isle of Noss dan Bain's Beach menonjolkan keindahan semula jadi kawasan ini dan tempat menarik termasuk Clickimin Leisure Centre dan West Mainland Leisure Centre. Luangkan masa menerokai aktiviti di kawasan ini termasuk memerhati paus. Layari panduan perjalanan Lerwick kami
Anda boleh menantikan sarapan percuma, kelab malam dan bar di Grand Hotel. Akses Internet wayarles percuma di kawasan awam dan restoran tersedia kepada semua tetamu.
Manfaat tambahan termasuk:
Percuma letak kenderaan sendiri
Hartanah bebas asap rokok, tempat simpanan bagasi dan kakitangan berbilang bahasa
Bilik mesyuarat
Ciri-ciri bilik
Semua bilik tetamu di Grand Hotel menampilkan keselesaan seperti Internet percuma dan air botol percuma.
Lain-lain kesenangan di semua bilik termasuk:
Berbilang bilik mandi dengan gabungan pancuran/tab mandi dan kelengkapan dandanan diri percuma
Tersedia di semua bilik: Wi-fi (surcaj); Internet berwayar percuma
Tersedia di sesetengah kawasan awam: Wi-fi percuma
Tempat letak kenderaan dan pengangkutan
Tempat letak kenderaan percuma di luar tapak hartanah
Tempat letak kenderaan sendiri percuma di tapak hartanah
Letak kenderaan sendiri di tapak adalah terhad
Tempat letak kenderaan mudah diakses kerusi roda tersedia
Makanan dan minuman
Sarapan percuma tersedia
1 bar/ruang istirahat
1 restoran
Aktiviti menarik
Kelab malam
Mesra keluarga
Bilik tidur berasingan
Kemudahan
Tempat simpanan bagasi
Perkhidmatan tetamu
Kakitangan berbilang bahasa
Pengemasan (harian)
Perkhidmatan perniagaan
Bilik mesyuarat
Kawasan luar
Di persisiran
Kebolehcapaian
Jika anda mempunyai permintaan untuk keperluan kebolehcapaian tertentu, sila hubungi hartanah menggunakan maklumat pada pengesahan tempahan yang diterima selepas membuat tempahan.
Laluan perjalanan mudah diakses kerusi roda
Tempat letak kenderaan mudah diakses kerusi roda
Lain-lain
Hartanah bebas asap rokok
Kemudahan bilik
Bilik mandi
Bilik mandi persendirian
Gabungan pancuran mandi/tab mandi
Kelengkapan dandanan diri percuma
Pengering rambut
Tuala disediakan
Hiburan
TV dengan saluran digital
Makanan dan minuman
Air botol percuma
Cerek elektrik
Pembancuh kopi/teh
Perkhidmatan bilik terhad
Lain-lain
Meja
Seterika/papan seterika
Dasar
Daftar masuk
Masa mula daftar masuk: 14:00; Masa tamat daftar masuk: 22:00
Umur minimum daftar masuk - 18
Daftar keluar
Daftar keluar sebelum 11:00
Arahan daftar masuk khas
Maklumat yang disediakan oleh pihak hartanah mungkin diterjemahkan menggunakan alat terjemahan automatik
Haiwan peliharaan
Haiwan kesayangan tidak dibenarkan
Kanak-kanak dan katil tambahan
Kanak-kanak adalah dialu-alukan
Katil lipat simpan/tambahan tidak tersedia
Tempat tidur bayi (katil bayi) tidak disediakan
Jenis bayaran hartanah
Maklumat penting
Untuk makluman anda
Bayaran tetamu tambahan mungkin dikenakan dan berbeza mengikut dasar hartanah
Pengenalan bergambar keluaran kerajaan dan kad kredit, kad debit atau deposit tunai mungkin diperlukan semasa daftar masuk untuk bayaran sampingan
Permintaan khas adalah tertakluk kepada ketersediaan semasa daftar masuk dan boleh dikenakan bayaran tambahan; permintaan khas tidak dapat dijamin
Hartanah ini menerima kad kredit
Penarafan kebangsaan
Hartanah ini telah menerima pengadaran bintang rasminya daripada VisitScotland, Lembaga Pelancongan Nasional untuk Scotland.
Hartanah juga dikenali sebagai
Grand Hotel Lerwick
Grand Lerwick
Grand Hotel Hotel
Grand Hotel Lerwick
Grand Hotel Hotel Lerwick
Soalan lazim
Adakah Grand Hotel mesra haiwan kesayangan?
Tidak, haiwan kesayangan tidak dibenarkan di hartanah.
Berapakah fi parkir di Grand Hotel?
Letak kenderaan sendiri adalah percuma di hartanah ini; parkir berdekatan juga percuma.
Apakah masa daftar masuk di Grand Hotel?
Masa mula daftar masuk: 14:00; Masa tamat daftar masuk: 22:00.
Apakah masa daftar keluar di Grand Hotel?
Daftar keluar adalah jam 11:00.
Di manakah terletaknya Grand Hotel?
Terletak di tengah-tengah Lerwick, hotel ini sejauh beberapa langkah dari Dewan Perbandaran Lerwick dan Kota Charlotte. Bain's Beach dan Muzium Shetland juga dalam jarak 10 minit berjalan kaki.
Bolehkah saya membatalkan tempahan saya secara percuma dan terima bayaran balik penuh?
Ya, hartanah ini menawarkan pembatalan percuma untuk kadar bilik tertentu, kerana fleksibiliti itu penting! Sila rujuk dasar pembatalan hartanah di laman kami untuk mendapatkan butiran lanjut tentang sebarang pengecualian atau syarat.
Ulasan
Grand Hotel Ulasan
6.4
Semua ulasan ditunjukkan daripada pengalaman tetamu sebenar. Hanya pengembara yang telah menempah penginapan dengan kami boleh menyerahkan ulasan. Kami mengesahkan ulasan berdasarkan garis panduan kami dan menerbitkan semua ulasan, positif atau negatif.Maklumat lanjutTerbuka dalam tetingkap baharu
7.0
Kebersihan
9.2
Lokasi
7.6
Kakitangan & perkhidmatan
5.4
Keadaan hartanah & kemudahan
Penilaian 10 - Cemerlang. 3 daripada 24 ulasan
10 - Cemerlang
3
Penilaian 8 - Baik. 7 daripada 24 ulasan
8 - Baik
7
Penilaian 6 - Boleh diterima. 5 daripada 24 ulasan
6 - Boleh diterima
5
Penilaian 4 - Lemah. 8 daripada 24 ulasan
4 - Lemah
8
Penilaian 2 - Teruk. 1 daripada 24 ulasan
2 - Teruk
1
Ulasan
8/10 Baik
Neil
Pengembara perniagaan
24 Sep 2019
Sukakan: Kebersihan, keselesaan bilik
Neil
Menginap 3 malam pada Sep 2019
6/10 Boleh diterima
Pengembara yang disahkan
3 Sep 2019
Sukakan: Kebersihan, kakitangan & perkhidmatan
Pengembara yang disahkan
Menginap 1 malam pada Sep 2019
6/10 Boleh diterima
Grant
3 Sep 2019
Grant
Menginap 1 malam pada Ogo 2019
4/10 Lemah
Pengembara yang disahkan
27 Ogo 2019
Sukakan: Kakitangan & perkhidmatan
Tidak sukakan: Keadaan hartanah & kemudahan, keselesaan bilik
Nice service - hotel worned out.
The employees are very service minded but the hotel is worned out and needs to be renovated. The beds are not very comfortable.
Pengembara yang disahkan
Menginap 7 malam pada Ogo 2019
8/10 Baik
Pengembara yang disahkan
11 Ogo 2019
Sukakan: Kakitangan & perkhidmatan, kemudahan
Pengembara yang disahkan
Menginap 1 malam pada Ogo 2019
4/10 Lemah
Pengembara yang disahkan
Mengembara bersama kumpulan
1 Ogo 2019
Tidak sukakan: Kebersihan, keadaan hartanah & kemudahan, keselesaan bilik
Shabby and worn down. Not worth it.
Very shabby hotel. Were told we couldn’t open the window due to hatching birds (!) and there was no A/C. Had paid for a triple room, but one of the beds was a roll-away stuffed into a twin room, with very little room left to move around. The roll-away bed collapsed every time someone sat on it, but they had to send staff twice to check because they didn’t believe us. Were finally offered a single room free of charge. Beds were uncomfortable, and the hotel was quite run down. Sad, because it is 300 years old and has a ton of potential. If only they would renovate it!
Pengembara yang disahkan
Menginap 1 malam pada Jul 2019
6/10 Boleh diterima
Klarna
31 Jul 2019
Sukakan: Kakitangan & perkhidmatan
Tidak sukakan: Kebersihan, keadaan hartanah & kemudahan, keselesaan bilik
läge
fantastiskt läge på Commercal Street men det märks på många sätt att det är ett 300-årigt hus som inte får renoveras...
Klarna
Menginap 6 malam pada Jul 2019
8/10 Baik
Pengembara yang disahkan
26 Jul 2019
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Pengembara yang disahkan
Menginap 7 malam pada Jul 2019
8/10 Baik
Pia
Pengembara perniagaan
24 Jul 2019
Sukakan: Kebersihan, kakitangan & perkhidmatan
Hospitable
The first impression is that the hotel would need an upgrade, but I could see the charm of it as well. The personnel is friendly and has the correct hospitality approach. I have stayed in quite a few hotels on the island and Grand Hotel scores best in this.
Pia
Menginap 15 malam pada Jul 2019
10/10 Cemerlang
Ragnvald
20 Jul 2019
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Authentic experience
Very pleasant indeed. An authentic historical stay. Very friendly and forthcoming receptionist. Spacious room, comfortable beds, great view, quiet. Excellent English breakfast. What more could you ask for?
I had no warning there was no elevator. It may have been in the description but I missed it. I definitely would have opted for a place I would not have to haul my luggage up and down three stories.
Jhcesi
Menginap 1 malam pada Jul 2019
10/10 Cemerlang
Tomasz Rafal
16 Jul 2019
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
a great place to stay in Shetland
The Grand Hotel is part of the old town, Lerwick. Great place to visit Shetland Islands. Service is absolutely fine - breakfast, cleaning, strong wifi, tv... I have been there approx 1 week and I do not have any problems. I agree that the Grand Hotel is maybe little too old but ... the price is reasonable and - in addition - hotel employees are friendly. Quiet and pleasant.
Tomasz Rafal
Menginap 8 malam pada Jul 2019
10/10 Cemerlang
Ian
15 Jul 2019
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Ian
Menginap 1 malam pada Jul 2019
4/10 Lemah
Pengembara yang disahkan
1 Jul 2019
Tidak sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
The hotel is in an excellent location, staff are friendly and cooked breakfast was good. However the condition of the building is very poor. Our room (up 71 stairs, no lift) had a barely-functioning shower, peeling and stained wallpaper, and water damage and peeling plaster around the window. Flaking plaster from the ceiling fell onto the bed (and the sleeper!) during the night. No manager was on site to handle complaints.
Pengembara yang disahkan
Menginap 3 malam pada Jun 2019
4/10 Lemah
Nigel
28 Jun 2019
Tidak sukakan: Kakitangan & perkhidmatan, keadaan hartanah & kemudahan
New owners needed who invest in customer service
The Grand is very tired. It is potentially a lovely old building in a precious location but there has been no investment in it for decades, apparently. Paint is peeling off the walls and ceilings. The reception is unstaffed and tatty. The staff are demotivated and have no wish to upsell anything ("Can I have a dessert?" "Sorry, I think the chef needs to be away by 9pm.") The bar is closed on Sundays and Mondays. The plumbing is gravity fed and so the shower is a trickle on the top floor.
On Sundays, many restaurants are closed in Lerwick, as is the restaurant in the Grand. The Queens hotel is the option offered for residents at the Grand. We were one of just two tables occupied in the Queens' restaurant on Sunday, served by unenthusiastic staff. There were many empty tables. At the bar in the Queens, we saw several customers turned away and advised to try the Chinese take away, as "we are full; we have to keep tables for residents from both the Grand and the Queens". The restaurant was almost deserted. Those potential customers were unnecessarily lost to the business and left with a bad impression of Lerwick.
The Queens is up for sale (£0.5m). New owners could transform the Queens Hotel and the Grand to exploit the superb locations and the latent demand from tourists to create great businesses for Lerwick and more jobs for local people. But the leadership, investment and customer service flair is just not there at present.
Nigel
Menginap 3 malam pada Jun 2019
4/10 Lemah
Pengembara yang disahkan
21 Jun 2019
Sukakan: Keselesaan bilik
Tidak sukakan: Kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Won't be returning.
Breakfast great food, evening meal not so (very dry over cooked chicken in the burger). Breakfast service slow despite being quiet. Asked for tea and toast twice and still didn't get my toast. In a rush so didn't ask again. Dated and peeling decor in hotel. No lift in hotel so don't stay here if you struggle with stairs. My room had very little natural light.
Pengembara yang disahkan
Menginap 2 malam pada Jun 2019
6/10 Boleh diterima
Tara
9 Jun 2019
Sukakan: Kakitangan & perkhidmatan
Tara
Menginap 3 malam pada Jun 2019
8/10 Baik
Björn
6 Jun 2019
Sukakan: Kebersihan
Björn
Menginap 4 malam pada Jun 2019
4/10 Lemah
Pengembara yang disahkan
14 Mei 2019
Sukakan: Kakitangan & perkhidmatan
Tidak sukakan: Keadaan hartanah & kemudahan, keselesaan bilik
Very friendly staff, and a good central location. But...
The hotel has seen better days. The fabric is in poor shape (damp patches on walls and ceiling of public areas. No elevator. No car park (use public one.) Rooms are cramped. Staff do the best they can, but the air of neglect is palpable. Hotel is on the market.
Pengembara yang disahkan
Menginap 3 malam pada Mei 2019
2/10 Teruk
Jerry
12 Mei 2019
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Jerry
Menginap 1 malam pada Mei 2019
8/10 Baik
Liliana
13 Ogo 2018
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Excelente ubicación
Buena atención. Hotel antiguo bien mantenido. Excelente ubicación
Liliana
Menginap 1 malam pada Ogo 2018
6/10 Boleh diterima
Bill, Kitchener, Ontario
3 Ogo 2018
Sukakan: Kebersihan, kakitangan & perkhidmatan
Tidak sukakan: Keadaan hartanah & kemudahan
Dinner was not available during the advertised hours. We were told by the front desk receptionist that dinner was available until 9:30 p.m. This was also the time printed on a card given to us. At 9 p.m., we were told that the restaurant stopped serving at 9 p.m. and that the cook wouldn't accommodate us. No options were provided other than to try somewhere else.
Bill
Menginap 2 malam pada Jul 2018
4/10 Lemah
lowrie, scotland
31 Jul 2018
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Tired and dated
Room/bathroom cleanliness not good enough, tatty and in need of updating, breakfast plentiful but cold and unexciting.
lowrie
Menginap 1 malam pada Jul 2018
4/10 Lemah
Pengembara yang disahkan
28 Jun 2018
Sukakan: Kebersihan, kakitangan & perkhidmatan
Tidak sukakan: Keadaan hartanah & kemudahan
Grand Hotel. Lerwick. Former Glory.
In its day this must have been a magnificent building. It is now sadly a shadow of its former life. Met with an overwhelming smell of cooking fat running through the lobby and reception which is more like a mini bar located on the first floor. The hotel in general is in need of a major refufurb. The decor is in need of a major face lift. Wall paper misssing as you enter the lobby off the street. A TV in the room was mounted on a wall bracket and almost impossible to see as it was a 17inch flat screen which is more suited to a caravan than a hotel room. The room was clean and beds made daily. But if a concern is when you enter the bathroom and turn on the light it takes almost 15-20 seconds to come on.
Breakfast was on the other hand excellent. I recommend the locally caught fresh smoked fish and free range eggs. Homemade bread was wonderful.