Hotel berdekatan Lauberge Casino Lake Charles

"Casino floor was littered with empty drinks and cigarettes. Room was clean and stocked. Pool area was clean but pools were filled with bugs and plant litter. Resort fee was way higher than posted online."

"Excellent location and great service. Breakfast was excellent with lots of choice and options, plus crockery and cutlery, not paper plates and plastic. Highly recommend"

"The ladies at the front desk were very nice upon checking in"

"The breakmenu was wonderful, staff was very respectful and the room was perfect "

"Once you're able to get into your room, it's a nice property. That said, I've stayed at this property 4x over the past 2 months. Wait times to check in: 45 minutes, 25 minutes, 20 minutes and 42 minutes. It's dreadful. By the time folks get to check in they're angry. You can only use digital check in if you book directly with L'auberge. The problem is: booking directly with them is more expensive than other options, so no one books directly with them. Hence, no one can check in digitally......

"Clean room "

"Hotel was clean. Staff did not clean room in a timely manner and provide clean towels. I didn't know it was a requirement to request staff to clean room and make beds"

"Way better than Hilton any day. The free breakfast was amazing. Hilton I've been to make you pay for that. Were due to stay with you guys again in July. Also loved the van service to the casinos. I was able to enjoy myself more and not worry about driving"

"Yes"

"No hot water to shower or shave with and the phone did not work to call the front desk. Threw on some clothes to go down and tell the front desk. Was told sorry offered another room but now we were out of time and just had to leave. "

"chipped and rusty bath tub. No hair dryer."

"Very gross here Needs a remodel asap!!"

"Very clean and modern room"

"Clean room. Breakfast isn't very good"

"Staff was very friendly."

"Check in was quick and fast. Incidental fee was inexpensive. Staff was very friendly. Breakfast was awesome. Everything was great.my husband works in the industrial area so this would be my go to hotel."

"Friendly people"

"Things were fine except the key card validator wasn’t working and so the front desk literally had to walk each patron to their room and unlock their door with a master key. Act of nature I suppose but when you still charge full price and MAJORLY inconvenience customers (as you couldn’t even leave the rm to get ice without having to have the front desk let you back in) there in lies the travesty!!!"