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Plaza Mayor Hotel

3.0 star property
Travelers start their day with a complimentary breakfast buffet in the historical district before relaxing at the hotel's inviting coffee shop

Choose dates to view prices

Plaza Mayor Hotel, in the heart of the historical district, combines comfort and convenience. Guests enjoy a free breakfast buffet and the manager's daily reception. Unwind at the coffee shop, and take advantage of public WiFi and dry cleaning services.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Business services
  • Bar
  • Laundry room
The current price is RM143
RM143 total
1 Apr - 2 Apr

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Room

1 bedroom, Frette Italian sheets, pillow-top beds, in-room safe

Room

7.0 out of 10
Good
(2 reviews)

Highlights

Heating
Flat-screen TV
Separate bedroom
Frette Italian bed sheets
Pillow-top bed
Private bathroom
Separate bath and shower
Hairdryer
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

View all photos for Triple Room

1 bedroom, Frette Italian sheets, pillow-top beds, in-room safe

Triple Room

Highlights

Heating
Flat-screen TV
Separate bedroom
Frette Italian bed sheets
Pillow-top bed
Private bathroom
Separate bath and shower
Hairdryer
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Double or Twin Room

1 bedroom, Frette Italian sheets, pillow-top beds, in-room safe

Double or Twin Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Heating
Flat-screen TV
Separate bedroom
Frette Italian bed sheets
Pillow-top bed
Private bathroom
Separate bath and shower
Hairdryer
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Quadruple Room

1 bedroom, Frette Italian sheets, pillow-top beds, in-room safe

Quadruple Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Heating
Flat-screen TV
Frette Italian bed sheets
Pillow-top bed
Separate bedroom
Private bathroom
Separate bath and shower
Hairdryer
  • Sleeps 4
  • 4 Single Beds
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About the area

Located in Puno, Plaza Mayor Hotel is in the historical district. Puno Central Market and Bellavista Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Titicaca and Titicaca National Reserve. Looking to enjoy an event or a game while in town? See what's happening at Enrique Torres Belon Stadium or Yanamayo Stadium. Visit our Puno travel guide
Map
Jr Deustua 342, Puno, PUNO, 21001

What's nearby

  • Lake Titicaca showing heritage architecture and a garden as well as a small group of people
    Puno Plaza de Armas
    1 min walk - 0.0 km
  • Lake Titicaca which includes heritage architecture, night scenes and a church or cathedral
    Puno Cathedral
    2 min walk - 0.2 km
  • Night scene in Puno city
    Pine Park
    3 min walk - 0.3 km
  • Puno Central Market
    3 min walk - 0.3 km
  • Puno Port
    18 min walk - 1.6 km

Getting around

  • Puno Station
    8 min walk
  • Juliaca (JUL-Inca Manco Capac Intl.)
    77 min drive

Restaurants

  • Ricos Pan
    2 min walk
  • La Casona Restaurant
    2 min walk
  • Mojsa
    1 min walk
  • Hotel Hacienda Puno
    1 min walk
  • La Hacienda Restaurant
    1 min walk

About this property

Plaza Mayor Hotel

Hotel near Lake Titicaca
At Plaza Mayor Hotel, you can look forward to a free breakfast buffet, a free food/drink shopping service and a free daily manager's reception. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a coffee shop/cafe and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • A round-trip airport shuttle (surcharge), concierge services and luggage storage
  • A banquet hall, smoke-free property and a porter/bellboy
  • A front desk safe, a lift and 1 meeting room
Room features
All guest rooms at Plaza Mayor Hotel boast perks, such as 24-hour room service and laptop-friendly workspaces, in addition to amenities, such as late-night room service and safes.
Extra conveniences in all rooms include:
  • Frette Italian sheets and pillowtop mattresses
  • Bathrooms with separate baths/showers and hairdryers
  • 32-inch flat-screen TVs with cable channels
  • Wardrobes/cupboards, heating and daily housekeeping

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Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • Offsite parking available (PEN 4 per night)
  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Family friendly

  • Laundry facilities
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 20 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Frette Italian sheets
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service

More

  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 1 PM; check-in end time: 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, airport and train station (surcharges may apply); to arrange pick-up, contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Peru value-added tax (VAT) at 18%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Peru. The exemption only applies to stays in Peru not exceeding 60 days.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: PEN 10 per person (return)
  • Airport shuttle fee per child: PEN 10 (return), (from 5 to 8 years old)
  • Nearby parking fee: PEN 4 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Property Registration Number 20447803641

We should mention

Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Plaza Mayor Hotel
Plaza Mayor Hotel Puno
Plaza Mayor Puno
Plaza Mayor Hotel Puno
Plaza Mayor Hotel Hotel
Plaza Mayor Hotel Hotel Puno

Frequently asked questions

Is Plaza Mayor Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Plaza Mayor Hotel?

As of 7 Mar 2026, prices found for a 1-night stay for 2 adults at Plaza Mayor Hotel on 1 Apr 2026 start from RM143, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Plaza Mayor Hotel?

Plaza Mayor Hotel doesn't offer parking.

What time is check-in at Plaza Mayor Hotel?

Check-in start time: 1 PM; check-in end time: 11:30 PM.

What time is check-out at Plaza Mayor Hotel?

Checkout is at 11:00 AM.

Does Plaza Mayor Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of PEN 10 per person applies.

Where is Plaza Mayor Hotel located?

Situated in the historical district, this hotel is steps away from Puno Plaza de Armas, Casa del Corregidor and Carlos Dreyer Museum. Puno Cathedral and Puno Central Market are just steps away. Puno Station is 8 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Plaza Mayor Hotel Reviews

8.2

Very good

8.8

Cleanliness

9.0

Location

8.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 30 out of 71 reviews
Rating 8 - Good. 25 out of 71 reviews
Rating 6 - Okay. 9 out of 71 reviews
Rating 4 - Poor. 5 out of 71 reviews
Rating 2 - Terrible. 2 out of 71 reviews

Reviews

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, property conditions & facilities
Near main plaza, restaurants,and pedestrian shopping streets
Stayed 1 night in Sep 2025

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and location.
Stayed 1 night in May 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel in Puno

This is a very pleasant hotel right next to the main square. Very helpful reception staff. They offered and arranged excellent tours to Sillustani and Lake Titikaka islands which were well organised and good value.
Stayed 3 nights in Aug 2025

10/10 Excellent

Wilfredo Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Since the check-in until the check-out was amazing. The reception staff very supported, Veronica is a very kind person always attentive at everything, very clean and warm room,
Stayed 1 night in Sep 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property and nice friendly services
Stayed 2 nights in May 2025

8/10 Good

Jose Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, closed to the main plaza. Friendly staff
Stayed 1 night in Aug 2024

10/10 Excellent

Hanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for five days. The breakfast each morning was probably my favorite part. I loved the fresh fruit and drink options. The staff was very helpful and friendly. Our rooms were spacious and kept clean. Also there was a shower door that closed! I was sad to leave. We had a great stay.
Stayed 2 nights in Dec 2023

8/10 Good

Iryna

Liked: Cleanliness, staff & service
Located in the middle of the city, close to everything. The staff is fantastic and they let us check in early(which was actually the reason why this hotel was chosen- someone in reviews mentioned that they were able to do it with no problem). The room was spacious, the double bed was really huge, bedding and towels were clean, beds were comfortable. This hotel though still has a lot of problems- it’s pretty outdated, nightstand lamps are broken, other lamps don’t have light bulbs, we basically had no hot water except for maybe for 2 hours in the evening (staff said it’s renovation going on, so this is not typical, so not sure about that). Breakfast was okay if you are not too shy to ask for fried eggs.
Stayed 1 night in Jun 2024

4/10 Poor

Tigra

Liked: Cleanliness, property conditions & facilities

Didn’t get the room I booked

I had booked a room with a queen bed with a city view. I was given a room with a small bed and it looked nothing like the photos. The window opened directly I to the lobby, no privacy. I was really looking forward to a hit shower; the water was only like warm, when I asked the receptionist about this she came into my room and checked the temperature and said I was fine. It was not hot at all. The breakfast was decent and they made eggs to order which were cooked really well.
Stayed 1 night in Dec 2023

10/10 Excellent

Wilson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Nov 2025

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Apr 2025

10/10 Excellent

Nelida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived early from our prior destination at around 5am in the morning. While the check-in to the hotel was later, the hotel accommodated us by allowing us to check in at this early time of 5:30am. The hotel was very clean and the staff were attentive, polite, and friendly. The staff immensely helped us with directions. The breakfast buffet is one of the best hotel buffets we have ever had. The rooms were cost, but comfortable, with plenty of hot water.
Stayed 1 night in Jul 2022

4/10 Poor

Amnon

Disliked: Cleanliness, staff & service, property conditions & facilities
The property is under poor maintenance to noisy from outside
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort

Get what you pay for I guess…

Booked a queen, given 3twin beds instead. Construction going on so noise early in the AM and into the evening as well. Beds and pillows very uncomfortable. Luke warm water at best for showering, toilet bowl ran for hours until I had fix the float myself. Cold, no heat, thank goodness I had my own blanket along.
Stayed 2 nights in Aug 2024

6/10 Okay

Marcia c

Liked: Cleanliness, staff & service
Quarto limpo, entretanto apenas 1 dia de 3 dias de hospedagem, com água quente. O aquecedor esteve no quarto 2 dias de 3. E a cidade é muito fria. Café da manhã bom, boa localização na cidade e funcionários mt prestativos e agradáveis.
Vista da cidade.
Stayed 3 nights in Nov 2025

8/10 Good

LUIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aunque, en general bien, tuvimos problemas con la calefacción, finalmente solucionados. Trataron de cobrar un 5% adicional por pagar con tarjeta.
Stayed 2 nights in Oct 2025

10/10 Excellent

Maria Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amabilidad del personal
Stayed 1 night in Sep 2025

6/10 Okay

Miryan

Liked: Cleanliness
Disliked: Staff & service
El hotel esta bien ubicado, cerca de todo lo importante o para que te recojan de cualquier tour, buena limpieza, el personal es poco comunicativo
Stayed 2 nights in Aug 2025

10/10 Excellent

JEONGHWAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El agua caliente fue súper importante en este clima bien frío y el hotel tenía todo para esto hasta tienen un calentador del cuarto.
Stayed 2 nights in Aug 2025

8/10 Good

LUCIA

Liked: Cleanliness, staff & service
Tranquillo carino
Stayed 2 nights in Apr 2025

6/10 Okay

Pedro Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities
Los dias que estuvieron no hubo agua caliente, espero lo arreglen
Stayed 1 night in Jul 2024

8/10 Good

Maria esabela

Liked: Cleanliness, staff & service, property conditions & facilities

Porta Misteriosa

Lugar é ótimo, tudo limpinho e cheiroso! Única coisa que não gostei foi uma porta misteriosa no quarto que me locaram, questionei na recepção e a recepcionista informou que ninguém abria e que não servia para nada.
Stayed 1 night in Jan 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El personal es muy amable, la limpieza excelente, la habitacion muy comoda y acogedora, lo recomiendo, todo excelente
Stayed 2 nights in Sep 2023

10/10 Excellent

victoria

Liked: Cleanliness, staff & service, property conditions & facilities
El personal muy preocupado en que tenga la mejor experiencia en su ciudad

10/10 Excellent

diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cerca de la plaza de armas
Stayed 1 night in Oct 2022