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"The hotel was very comfortable, great views for the hotel. The carpet in the room needs to be replace, it was pretty beat up."

"Travelers should be aware that drivers may not know how to get to the property as streets in the area are mostly pedestrian only. However, it is possible for vehicles to directly access the hotel on one street only. "

"This place is like no other. The property is beautiful and idilic. The property is situated on Lake Titicaca and this lake is stunning. All meals, beverages and excursions were included. We enjoyed our time. Abel was one of the best guides we have encountered. We would return. "

"Our stay at the Sonesta Hotel was nothing short of exceptional. From the moment we arrived, the warmth of the staff made us feel genuinely welcome. They may need to be reminded of any ask twice, but they are really good people. The location is breathtaking. Waking up to panoramic views of Lake Titicaca from our room was an experience I’ll never forget. The room itself was spotless, beautifully appointed, and cozy. And there were alpacas and guinea pigs at the courtyard. We also enjoyed dinner at the hotel restaurant, which offered a mix of local and Italian cuisine. The hotel’s grounds are immaculate, with peaceful gazebos and a firepit to enjoy the sunset. You can also arrange tours to Uros and Taquile Islands by boat - right from the hotel beach. Oh, they have oxygen in the hotel, too! Stunning, thoughtful and relaxing."

"Excellent hotel in Puno center!"

"Beautiful view and beautiful facilities. Buffet breakfast had plant-based milk and other items for vegans like me - lunch and dinner, not so much."