"Breakfast menu online said the eggs Benedict would come with fried potatoes and it came with a salad with no dressing. I called the desk and they did not correct the error and actually told me my breakfast was supposed to be served with salad. I spent so much time trying to get them to fix it, I didn’t have time to eat what did arrive before I needed to leave for my event and they never corrected the error or credited me for the meal. "
"This was one of my better hotel stays ever. The staff was so friendly, welcoming, and helpful. Very happy that we chose to stay at the Crowne Plaza! Thank you!"