Hotel Keluarga di Lake Charles

"chipped and rusty bath tub. No hair dryer."

"My husband and I was in town for the BabyFace concert this past weekend. The hotels at the Casino were booked and very pricey. I found this place and it was wonderful. Located near everything. The staff was top notch. From check in to check out. Friendly and very helpful. Amazing staff. Housekeeping. Amazing!!!"

"Nice little hotel"

" always a pleasant stay. Good breakfast and good staff."

"The breakmenu was wonderful, staff was very respectful and the room was perfect "

"Things were fine except the key card validator wasn’t working and so the front desk literally had to walk each patron to their room and unlock their door with a master key. Act of nature I suppose but when you still charge full price and MAJORLY inconvenience customers (as you couldn’t even leave the rm to get ice without having to have the front desk let you back in) there in lies the travesty!!!"

"The room was not clean when I entered. I asked for another room and was denied this request. The next day, it was cleaned for me. Overall, I feel like the property is not well kept."

"Kodey got us checked in and even tried to help get my co worker into a handicap accessible room, which we very much appreciated. The hotel needs to be refreshed. You can tell the pipeliners have used and abused it. My room had staples in the walls and ceilings from blocking the room off with plastic, probably from a previous leak. There was a thermostat on the wall but it didn't control anything. The room was clean overall though. My only real complaint is that we were both charged $5.51 for a...