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SOTETSU GRAND FRESA KUMAMOTO

3.0 star property
Hotel with a restaurant, near Kumamoto Castle

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Photo gallery for SOTETSU GRAND FRESA KUMAMOTO

Experience the sleek, contemporary architecture of Grand Plaza, featuring a geometric pattern of windows and a prominent entrance.
Conveniently store your belongings in this well-designed cloakroom.
Relax in a spacious lobby with a comfortable sofa, coffee table, and bench.
Enjoy casual dining in our spacious dining area with a central island featuring a coffee machine and selection of juices and milk.
Welcome to our lobby, featuring a reception desk, comfortable seating area and polished floors.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning

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Room options

Available filters for rooms
Showing 24 of 24 rooms

View all photos for Comfort Double Room, Non Smoking

1 bedroom, down duvets, blackout curtains, free WiFi

Comfort Double Room, Non Smoking

8.8 out of 10
Excellent
(13 reviews)

Highlights

Air conditioning
Heating
Smart TV
Down duvet
Separate bedroom
Blackout curtains
Bidet
Hairdryer
  • 17.2 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room, Non Smoking

1 bedroom, down duvets, blackout curtains, free WiFi

Standard Twin Room, Non Smoking

9.2 out of 10
Wonderful
(10 reviews)

Highlights

Air conditioning
Heating
Smart TV
Down duvet
Separate bedroom
Blackout curtains
Bidet
Hairdryer
  • 21.81 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Deluxe Twin Room, Non Smoking

1 bedroom, down duvets, blackout curtains, free WiFi

Deluxe Twin Room, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Heating
Smart TV
Down duvet
Separate bedroom
Blackout curtains
Bidet
Hairdryer
  • 29.65 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Connecting Twin Room, Non Smoking

1 bedroom, down duvets, blackout curtains, free WiFi

Connecting Twin Room, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Smart TV
Down duvet
Separate bedroom
Blackout curtains
Bidet
Hairdryer
  • 21.81 sq m
  • Sleeps 8
  • 4 Large Single Beds

View all photos for Connecting Twin Room, Non Smoking

1 bedroom, down duvets, blackout curtains, free WiFi

Connecting Twin Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Smart TV
Down duvet
Separate bedroom
Blackout curtains
Bidet
Hairdryer
  • 21.81 sq m
  • Sleeps 6
  • 4 Large Single Beds

View all photos for Comfort Double Room, Non Smoking

1 bedroom, down duvets, blackout curtains, free WiFi

Comfort Double Room, Non Smoking

9.4 out of 10
Exceptional
(16 reviews)

Highlights

Air conditioning
Heating
Smart TV
Down duvet
Separate bedroom
Blackout curtains
Bidet
Hairdryer
  • 17.2 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room, Non Smoking

1 bedroom, down duvets, blackout curtains, free WiFi

Deluxe Twin Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Free rollaway/extra beds
Smart TV
Down duvet
Separate bedroom
Blackout curtains
Bidet
  • 29.65 sq m
  • Sleeps 5
  • 2 Large Single Beds

View all photos for Superior Twin Room, Non Smoking

1 bedroom, down duvets, blackout curtains, free WiFi

Superior Twin Room, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Heating
Smart TV
Down duvet
Separate bedroom
Blackout curtains
Bidet
Hairdryer
  • 23.44 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Superior Double Room, Non Smoking

1 bedroom, down duvets, blackout curtains, free WiFi

Superior Double Room, Non Smoking

9.6 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
Heating
Smart TV
Down duvet
Separate bedroom
Blackout curtains
Bidet
Hairdryer
  • 22.36 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Twin Room, Non Smoking

1 bedroom, down duvets, blackout curtains, free WiFi

Superior Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Free rollaway/extra beds
Smart TV
Down duvet
Separate bedroom
Blackout curtains
Bidet
  • 23.44 sq m
  • Sleeps 5
  • 2 Large Single Beds

View all photos for Standard Twin Room, Non Smoking

1 bedroom, down duvets, blackout curtains, free WiFi

Standard Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Smart TV
Down duvet
Separate bedroom
Blackout curtains
Bidet
Hairdryer
  • 21.81 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Superior Double Room, Non Smoking

1 bedroom, down duvets, blackout curtains, free WiFi

Superior Double Room, Non Smoking

8.6 out of 10
Excellent
(7 reviews)

Highlights

Air conditioning
Heating
Smart TV
Down duvet
Separate bedroom
Blackout curtains
Bidet
Hairdryer
  • 22.36 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Twin-Non-Smoking（2 Adult）

1 bedroom, down duvets, blackout curtains, free WiFi

Superior Twin-Non-Smoking（2 Adult）

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin -Non-Smoking（2Adult）

1 bedroom, down duvets, blackout curtains, free WiFi

Deluxe Twin -Non-Smoking（2Adult）

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin-Non-Smoking（3 Adult）

1 bedroom, down duvets, blackout curtains, free WiFi

Superior Twin-Non-Smoking（3 Adult）

  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Superior Double -Non-Smoking（2 Adult）

1 bedroom, down duvets, blackout curtains, free WiFi

Superior Double -Non-Smoking（2 Adult）

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double -Non-Smoking（1 Adult）

1 bedroom, down duvets, blackout curtains, free WiFi

Superior Double -Non-Smoking（1 Adult）

  • Sleeps 1
  • 1 Queen Sofa Bed

View all photos for Interconnecting Twin Non Smoking

1 bedroom, down duvets, blackout curtains, free WiFi

Interconnecting Twin Non Smoking

  • Sleeps 4
  • 4 Single Beds

View all photos for Comfort Double Room-Non-Smoking

1 bedroom, down duvets, blackout curtains, free WiFi

Comfort Double Room-Non-Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room-Non-Smoking

1 bedroom, down duvets, blackout curtains, free WiFi

Standard Twin Room-Non-Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin -Non-Smoking（3Adult）

1 bedroom, down duvets, blackout curtains, free WiFi

Deluxe Twin -Non-Smoking（3Adult）

  • Sleeps 3
  • 1 Single Sofa Bed and 2 Single Beds

View all photos for Standard Double Room-Non-Smoking

1 bedroom, down duvets, blackout curtains, free WiFi

Standard Double Room-Non-Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room-Non-Smoking（1 Adult）

1 bedroom, down duvets, blackout curtains, free WiFi

Standard Twin Room-Non-Smoking（1 Adult）

  • Sleeps 1
  • 2 Single Beds

View all photos for Comfort Double Room-Non-Smoking（1 Adult）

1 bedroom, down duvets, blackout curtains, free WiFi

Comfort Double Room-Non-Smoking（1 Adult）

  • Sleeps 1
  • 1 Queen Bed
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About the area

Map
2-2-23 Shimotori, Chuo Ward, Kumamoto, Kumamoto, 860-0807

What's nearby

  • Sunroad Shinshigai Shopping Street - 1 min walk - 0.2 km
  • Kumamoto City Hall - 5 min walk - 0.5 km
  • Sakura Machi Kumamoto - 6 min walk - 0.5 km
  • Kumamoto-jo Hall - 7 min walk - 0.7 km
  • Kumamoto Castle - 11 min walk - 1.0 km

Getting around

  • Suidocho Tram Stop - 9 min walk
  • Fujisakigumae station - 16 min walk
  • Kumamoto (KMJ) - 54 min drive

Restaurants

  • ‪花樹 - ‬1 min walk
  • ‪ミスタードーナツ 熊本下通りショップ - ‬1 min walk
  • ‪餃子屋弐ノ弐下通店 - ‬1 min walk
  • ‪羊肉酒場悟大熊本下通店 - ‬1 min walk
  • ‪Chemin d'infinit - ‬1 min walk

About this property

SOTETSU GRAND FRESA KUMAMOTO

Hotel near Kumamoto-jo Hall
Close to Kumamoto Castle, SOTETSU GRAND FRESA KUMAMOTO provides amenities, such as dry cleaning/laundry services and a restaurant. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), express check-in and a vending machine
  • Smoke-free property, luggage storage and a front desk safe
  • A 24-hour front desk and a lift
  • Guest reviews speak highly of the helpful staff and proximity to shopping
Room features
All 247 rooms offer comforts such as air conditioning, in addition to amenities such as free WiFi. Guest reviews speak positively of the cleanliness rooms at the property.
More amenities include:
  • Bidets, shower/bath combinations and free toiletries
  • 32-inch Smart TVs with Netflix, Hulu and streaming services
  • Digital channels, electric kettles and heating

Languages

English, Japanese

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  • Spa
  • Free WiFi
  • Air conditioning
  • Breakfast available
9.2 out of 10, Wonderful, 825 reviews
The price is RM396
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18 Aug - 19 Aug
CANDEO HOTELS KUMAMOTO SHINSHIGAI

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,500 per person
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (100 centimetre wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Heating
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately JPY 1500 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: PayPay, LINE Pay and R Pay
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

SOTETSU GRAND FRESA KUMAMOTO Hotel
SOTETSU GRAND FRESA KUMAMOTO Kumamoto
SOTETSU GRAND FRESA KUMAMOTO Hotel Kumamoto

Frequently asked questions

Is SOTETSU GRAND FRESA KUMAMOTO pet-friendly?

No, only service animals are welcome at the property.

How much is parking at SOTETSU GRAND FRESA KUMAMOTO?

This property doesn't offer parking.

What time is check-in at SOTETSU GRAND FRESA KUMAMOTO?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at SOTETSU GRAND FRESA KUMAMOTO?

Checkout is at 11:00 AM.

Where is SOTETSU GRAND FRESA KUMAMOTO located?

Located in Chuo Ward, this hotel is within a 15-minute walk of Shimotori Shopping Arcade, Kumamoto-jo Hall and Kumamoto Castle. Sunroad Shinshigai Shopping Street and Sakura Machi Kumamoto are also within 10 minutes. Suidocho Tram Stop is 9 minutes by foot and Fujisakigumae station is 16 minutes.

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SOTETSU GRAND FRESA KUMAMOTO Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 865 out of 1186 reviews
Rating 8 - Good. 263 out of 1186 reviews
Rating 6 - Okay. 38 out of 1186 reviews
Rating 4 - Poor. 8 out of 1186 reviews
Rating 2 - Terrible. 12 out of 1186 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10

Excellent location near by shopping street Easy parking tower near by Spacious room Highly recommended
Stayed 2 nights in Mar 2025

10/10

An amazing new hotel and it shows. Nice sized comfortable rooms in a great location and wonderful staff. 10/10!
Stayed 4 nights in Apr 2025

10/10

Great location
Stayed 2 nights in Nov 2024

8/10

Good central location!
Stayed 2 nights in Jan 2025

10/10

Staff are super friendly.
Stayed 3 nights in Dec 2024

10/10

Nice hotel and in good location. Close to the bus station too so just a 10 minute walk to the bus station to get to the airport
Stayed 3 nights in Dec 2024

10/10

good location for shopping and dining
Stayed 5 nights in Nov 2024

10/10

Very nice hotel Step up from business hotel
Stayed 2 nights in Nov 2024

10/10

This place is located at somewhat the end of a shopping street so its quieter yet convenient. The hotel provides the most extensive range of toiletries in the hotel lobby. Breakfast is very good!
Stayed 3 nights in Apr 2025

8/10

Good
Stayed 2 nights in Jun 2025

10/10

High recommended!
Stayed 2 nights in Mar 2025

10/10

Hotel was centrally located. Breakfast was good. Overall a good stay
Stayed 3 nights in Oct 2024

10/10

Very easy accessible location and all shopping, dinning and attractions are within waking distance from public transportation. Hotel room is clean and size is good for triple sharing.
Stayed 2 nights in Nov 2024

10/10

It’s a one minute walk round the corner from a huge covered shopping arcade. Lots of food options. The whole check in and check out process was easy. The staff helpfully kept our luggage when we arrived in the morning. The room was very well designed with everything we needed. The breakfast buffet was nice, a mix of Japanese and western breakfast. They included some local dishes which was a nice touch.
Stayed 1 night in May 2025

8/10

Centrally located. Served our needs well. Breakfast was goid. Location great.
Stayed 4 nights in Nov 2024

10/10

Good!Thanks!
Stayed 1 night in Mar 2025

8/10

Location was excellent. It was literally next door to an arcade with loads of restaurants, cafes and combinis. Easy access and 10 mins walking to Kumamoto Castle and the Sakura a hi mall
Stayed 3 nights in Jan 2025

10/10

Good
Stayed 2 nights in Mar 2025

10/10

It was good. The room was spacious and the service we got from the staff pre and at check-in are flawless. It can be a bit of a challenge to get to the hotel from JR Kumamoto station with luggage as the tram is always full of people the station. But I really like the fact that it's close to the shotengai area and there are a lot of shops, restaurants and game centres around.
Stayed 2 nights in Mar 2025

10/10

This hotel overall is very good, compare the room size it was quite big in Japan, and the amenties provided are enough, downstairs there two two convenient store, parking place is just one minute walk, you can get a discount card from hotel staff if you park your car in the designated parking place. I will choose this hotel again when I visit Kumamoto next time
Stayed 5 nights in Nov 2024

10/10

I had a very pleasant stay for 3 nights. The check-in process is slow. Something can be done about that though.
Stayed 3 nights in Oct 2024

10/10

Public parking, convenient stores and shopping street is less than 3 mins away from the main door of the hotel. A good variety of toiletries are available at the hotel reception area. We can take whatever that we needed without any waste. The room and toilet are clean and spacious. The beds are comfortable. It is a plus point to have the connecting rooms available for our family. While they do not have a wide variety of food choices for breakfast buffet, the food is tasty with some Kumamoto local dishes available for us to try. Check out their official site to have a feel of the breakfast.
Stayed 1 night in Nov 2024

4/10

i just personally could not sleep well, neither could my colleague.
Stayed 1 night in Dec 2024

10/10

整潔 旁邊就是購物街，夜晚也十分興旺
Stayed 1 night in Jul 2025

10/10

スタッフの方々が親切でホテルも清潔！ すごく満足でした！
Stayed 2 nights in Jul 2025