2-chome-2-4 Shimotori Chuo Ward, Kumamoto, Kumamoto
Ulasan
9.4
Luar Biasa
Semua ulasan ditunjukkan daripada pengalaman tetamu sebenar. Hanya pengembara yang telah menempah penginapan dengan kami boleh menyerahkan ulasan. Kami mengesahkan ulasan berdasarkan garis panduan kami dan menerbitkan semua ulasan, positif atau negatif.Maklumat lanjutTerbuka dalam tetingkap baharu
Penilaian 10 - Cemerlang. 594 daripada 814 ulasan" "
10 - Cemerlang
594
Penilaian 8 - Baik. 181 daripada 814 ulasan" "
8 - Baik
181
Penilaian 6 - Boleh diterima. 25 daripada 814 ulasan" "
6 - Boleh diterima
25
Penilaian 4 - Lemah. 4 daripada 814 ulasan" "
4 - Lemah
4
Penilaian 2 - Teruk. 10 daripada 814 ulasan" "
2 - Teruk
10
9.6/10
Kebersihan
9.2/10
Kakitangan & perkhidmatan
9.2/10
Kemudahan
9.4/10
Keadaan hartanah & kemudahan
9.2/10
Mesra alam
Ulasan
8/10 Baik
Yoshie
Mengembara bersama pasangan
25 Mei 2024
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The hotel is close to bus station, shopping area and many dining options, found it very convenient.
Yoshie
Menginap 3 malam pada Mei 2024
10/10 Cemerlang
kimiyuki
Pengembara perniagaan
22 Mei 2024
Sukakan: Kemudahan
good
kimiyuki
Menginap 1 malam pada Mei 2024
10/10 Cemerlang
Hiromi
19 Mei 2024
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Hiromi
Menginap 1 malam pada Mei 2024
10/10 Cemerlang
Rie
19 Mei 2024
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Decent room size and perfect location
Weiyi
Menginap 2 malam pada Mei 2024
Respons daripada front staff pada 17 Mei 2024
Thank you very much for staying at Sotetsu Grand Fresa Kumamoto.We are honored that you were satisfied with our location and rooms and received a high rating.We will continue to strive to improve our services.We look forward to your next visit.
10/10 Cemerlang
WING YEUNG
Mengembara bersama kumpulan
14 Mei 2024
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Very good
WING YEUNG
Menginap 2 malam pada Mei 2024
Respons daripada front staff pada 17 Mei 2024
Thank you very much for staying at Sotetsu Grand Fresa Kumamoto.We are glad that you were satisfied with our service and that you gave us a high rating.We will continue to strive to meet the expectations of our customers.We look forward to your next visit.
10/10 Cemerlang
hiroshi
Pengembara perniagaan
14 Mei 2024
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Thank you very much for staying at Sotetsu Grand Fresa Kumamoto.We are honored to receive your satisfaction and high evaluation.We look forward to your next visit.
8/10 Baik
Yip Kee
10 Mei 2024
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Good
Yip Kee
Menginap 1 malam pada Mei 2024
Respons daripada front staff pada 10 Mei 2024
Thank you very much for staying at Sotetsu Grand Fresa Kumamoto.We are honored to receive such a high rating.We will continue to strive to improve our services.We look forward to welcoming you back soon.
10/10 Cemerlang
?
7 Mei 2024
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Room size is reasonable, nice staff, self check in and out
No parking lot in hotel, but they will offer a discount price of parking nearby (10s away)
Yat Hi
Menginap 1 malam pada Mei 2024
Respons daripada front staff pada 10 Mei 2024
Thank you very much for staying at Sotetsu Grand Fresa Kumamoto.We are very pleased that you were satisfied with your room and our staff.We will continue to strive to improve our services.We look forward to welcoming you back soon.
10/10 Cemerlang
Suk Yi
Mengembara bersama kumpulan
3 Mei 2024
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Very Very Good !
Suk Yi
Respons daripada front staff pada 10 Mei 2024
Thank you very much for staying at Sotetsu Grand Fresa Kumamoto.It seems that you were satisfied and we are honored to receive a high rating.We look forward to welcoming you back soon.
8/10 Baik
Lai Sheung
Mengembara bersama keluarga
30 Apr 2024
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Everything is perfect.
LIWEI
Menginap 3 malam pada Apr 2024
Respons daripada front staff pada 22 Apr 2024
Thank you very much for staying at Sotetsu Grand Fresa Kumamoto.We are very encouraged by your satisfaction and high evaluation.We will continue to strive to meet the expectations of our customers.We look forward to seeing you again next time.
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Basic but sufficient. Big room. Taxi able to stop directly in front of hotel. Breakfast spread is good with some local food included. Would be better if they control the people at the restaurant and not let people stand behind customer to wait for seats. Orz almost thought I am at hawker centre.
Cailing
Menginap 1 malam pada Mac 2024
Respons daripada front staff pada 9 Apr 2024
Thank you very much for staying at Sotetsu Grand Fresa Kumamoto.We are very happy to hear that you were satisfied with the room and breakfast.We will try to improve the points you have pointed out.We look forward to your next visit.
10/10 Cemerlang
??
5 Apr 2024
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Thank you very much for staying at Sotetsu Grand Fresa Kumamoto.We are very happy that you were satisfied with our facilities and location.We look forward to your next visit.front staff
8/10 Baik
Yasuo, Sakai
Mengembara bersama keluarga
2 Apr 2024
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
New and clean. Very wide range of amenities (fash wash, face mask, lotions, coffee etc). Great location.
Kitiya
Menginap 1 malam pada Mac 2024
Respons daripada front staff pada 3 Apr 2024
Thank you very much for staying at Sotetsu Grand Fresa Kumamoto.We are very happy to hear that you were satisfied with our location and amenities and received a high rating.We will continue to strive to improve our services.We look forward to your next visit.front staff
10/10 Cemerlang
Stefanie
Mengembara bersama pasangan
28 Mac 2024
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
We were on the 2nd floor and there was a building site outside our window. The noise level was okay, but visually not so nice.
Stefanie
Menginap 2 malam pada Mac 2024
Respons daripada front staff pada 3 Apr 2024
Thank you very much for using Sotetsu Grand Fresa Kumamoto.We apologize for the inconvenience, as our room was on the second floor, and the noise and view from the construction work next door was bad.We apologize for any inconvenience this may cause.
10/10 Cemerlang
MASUMI
Pengembara perniagaan
24 Mac 2024
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Need the shopping street
WAI FU
Menginap 4 malam pada Mac 2024
Respons daripada front staff pada 25 Mac 2024
Thank you very much for staying at Sotetsu Grand Fresa Kumamoto.We are very happy to receive such a high evaluation.We look forward to seeing you again.
8/10 Baik
Tuen Yi Carman
Mengembara bersama keluarga
23 Mac 2024
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Quite new, clean and big room size ( twin room) , lot of space in room. Like the coin laundary machine status can see on TV, very convienient. 30 second to shopping area.
For amenity ,hope can provide face cream and shave cream. Recommend this hotel to travaller
Tuen Yi Carman
Menginap 1 malam pada Mac 2024
Respons daripada front staff pada 25 Mac 2024
Thank you very much for staying at Sotetsu Grand Fresa Kumamoto.We are glad that you were satisfied with our room and facilities.We will continue to strive to meet the expectations of our customers.Thank you for recommending us to everyone.We look forward to seeing you again.
8/10 Baik
Masaaki
Mengembara bersama keluarga dan kanak-kanak
22 Mac 2024
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
朝食のメニューが豊富で良かった。
Masaaki
Menginap 1 malam pada Mac 2024
Respons daripada 相鉄グランドフレッサ熊本 フロントスタッフ pada 23 Mac 2024
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Location is convenient.
Ching
Menginap 1 malam pada Mac 2024
Respons daripada front staff pada 22 Mac 2024
Thank you very much for staying at Sotetsu Grand Fresa Kumamoto.We are glad that you were satisfied with our location.We look forward to your next visit.
10/10 Cemerlang
Siew Khim
Mengembara bersama kumpulan
20 Mac 2024
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
All good!
Siew Khim
Menginap 5 malam pada Mac 2024
Respons daripada Sotetsu Grand Fresa Kumamoto pada 20 Mac 2024
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Good
KA HO
Menginap 1 malam pada Mac 2024
Respons daripada front staff pada 19 Mac 2024
Thank you very much for staying at Sotetsu Grand Fresa Kumamoto.We are very happy that you were satisfied with our stay.We will continue to strive to improve our services.We look forward to your next visit.
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Good
KA HO
Menginap 1 malam pada Mac 2024
Respons daripada front staff pada 19 Mac 2024
Thank you very much for staying at Sotetsu Grand Fresa Kumamoto.We are very happy that you were satisfied with our stay.We will continue to strive to improve our services.We look forward to your next visit.
10/10 Cemerlang
CHAO UT ANITA
Mengembara bersama pasangan
16 Mac 2024
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Excellent location near to shopping street. Easy to move around to main tourist spots. Hotel is very new and clean. Highly recommended!
CLARA
Menginap 1 malam pada Mac 2024
Respons daripada front staff pada 15 Mac 2024
Thank you very much for staying at Sotetsu Grand Fresa Kumamoto.We are very happy that you were satisfied with our location and new facilities.Also, we would like to thank you for recommending us.We will continue to strive to improve our services.We look forward to your next visit.
8/10 Baik
Kwok Hung
12 Mac 2024
Kwok Hung
Menginap 2 malam pada Mac 2024
Respons daripada front staff pada 3 Apr 2024
Thank you very much for staying at Sotetsu Grand Fresa Kumamoto.I'm glad to hear that you were generally satisfied.We look forward to seeing you again.front staff
10/10 Cemerlang
Kenjiro
Pengembara perniagaan
12 Mac 2024
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
繁華街も近いし
部屋も清潔で最高でした!
TAMOTSU
Menginap 1 malam pada Mac 2024
10/10 Cemerlang
May
7 Mac 2024
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
May
Menginap 1 malam pada Mac 2024
Respons daripada front staff pada 8 Mac 2024
Thank you very much for staying at Sotetsu Grand Fresa Kumamoto.We are very happy to receive such a high evaluation.We look forward to your next visit.
10/10 Cemerlang
Yip
Mengembara bersama keluarga
3 Mac 2024
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Very good hotel
Convenient to shop and dine around
Yip
Menginap 1 malam pada Mac 2024
Respons daripada front staff pada 11 Mac 2024
Thank you very much for staying at Sotetsu Grand Fresa Kumamoto.We are glad that you were satisfied with our location and facilities.We look forward to seeing you again.
10/10 Cemerlang
SIU WAN
3 Mac 2024
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
SIU WAN
Menginap 5 malam pada Feb 2024
Respons daripada front staff pada 6 Mac 2024
Thank you very much for staying at Sotetsu Grand Fresa Kumamoto.I'm glad to hear that you were generally satisfied.We look forward to seeing you again.