Extended Stay America Suites Knoxville West Hills

2.5 star property
Hotel in Knoxville with free breakfast

Choose dates to view prices

Photo gallery for Extended Stay America Suites Knoxville West Hills

Desk, iron/ironing board, free WiFi
Property amenity
Desk, iron/ironing board, free WiFi
Lobby
Free daily on-the-go breakfast

Reviews

7.2 out of 10
Good

Popular amenities

  • Kitchen
  • Pet-friendly
  • Breakfast included
  • Laundry
  • Air conditioning
  • Parking included
The current price is RM348
RM411 total
includes taxes & fees
29 Jun - 30 Jun

Room options

Available filters for rooms
Showing 2 of 2 rooms

Studio, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Microwave
Stovetop
  • Sleeps 2
  • 1 Queen Bed

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Sofa bed
Private bathroom
Shower/bath combination
Microwave
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the area

Map
1700 Winston Rd, Knoxville, TN, 37919

What's nearby

  • West Town Mall - 4 min walk - 0.4 km
  • Turkey Creek Shopping Center - 8 min drive - 11.5 km
  • University of Tennessee - 10 min drive - 11.9 km
  • Thompson–Boling Arena - 11 min drive - 14.9 km
  • Neyland Stadium - 11 min drive - 14.9 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 22 min drive

Restaurants

  • ‪King Gyros - ‬11 min walk
  • ‪The Cheesecake Factory - ‬14 min walk
  • ‪Chipotle Mexican Grill - ‬11 min walk
  • ‪Starbucks - ‬14 min walk
  • ‪Starbucks - ‬6 min walk

About this property

Extended Stay America Suites Knoxville West Hills

Hotel near University of Tennessee
Extended Stay America Suites Knoxville West Hills provides amenities, such as free on-the-go breakfast and laundry facilities. Guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Free self-parking
  • Smoke-free property, coffee/tea in reception and a front desk safe
  • A vending machine, barbecues and a lift
Room features
All 72 rooms include comforts such as air conditioning, in addition to amenities such as free WiFi.
More amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • 32-inch flat-screen TVs with premium channels
  • Kitchens, fridges and microwaves

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 9:30 AM
  • Coffee and tea in common areas

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Built in 1990
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Extended Stay America Hills Hotel Knoxville West
Extended Stay America Knoxville West Hills
Extended Stay America Knoxville West Hills Hotel
Extended Stay America Knoxville West Hills
Hotel Extended Stay America Knoxville - West Hills Knoxville
Knoxville Extended Stay America Knoxville - West Hills Hotel
Hotel Extended Stay America Knoxville - West Hills
Extended Stay America Knoxville - West Hills Knoxville
Extended Stay America Hills Hotel
Extended Stay America Hills
Extended Stay America Hills
Extended Stay America Knoxville West Hills
Extended Stay America Suites Knoxville West Hills Hotel
Extended Stay America Suites Knoxville West Hills Knoxville

Frequently asked questions

Is Extended Stay America Suites Knoxville West Hills pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of USD 25.00 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Extended Stay America Suites Knoxville West Hills?

As of 24 Jun 2025, prices found for a 1-night stay for 2 adults at Extended Stay America Suites Knoxville West Hills on 29 Jun 2025 start from RM 347.84, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Extended Stay America Suites Knoxville West Hills?

Self-parking is free at this property.

What time is check-in at Extended Stay America Suites Knoxville West Hills?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Extended Stay America Suites Knoxville West Hills?

Checkout is at 11 AM.

Where is Extended Stay America Suites Knoxville West Hills located?

Located in Bearden, this hotel is within a 10-minute walk of West Town Mall and Regal Downtown West. Regal Cinebarre West Town Mall and West Hills Tennis Center are also within 15 minutes.

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Extended Stay America Suites Knoxville West Hills Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 187 out of 549 reviews
Rating 8 - Good. 123 out of 549 reviews
Rating 6 - Okay. 91 out of 549 reviews
Rating 4 - Poor. 76 out of 549 reviews
Rating 2 - Terrible. 72 out of 549 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10

I liked that it was convenient to everything.
Stayed 1 night in Jun 2025

8/10

We had to switch rooms for a stain on the bed sheet and the tv didnt work. But over all very nice stay. Staff was very nice. Definitely will stay again.
Stayed 1 night in May 2025

8/10

Nice clean hotel
Stayed 1 night in Dec 2024

2/10

Location and my room was dirty, very poor housekeeping.
Stayed 1 night in May 2025

2/10

Disgusting place
Stayed 3 nights in Apr 2025

2/10

Horrible smell filled the entire room and room looked like a bull ran through it
Stayed 1 night in May 2025

2/10

The reservation stated hair dryers were available upon request. I requested a hair dryer but was told that they do not have hair dryers. This was a first for me. The refrigerator in the room did not open fully as the door hit the stove. The bed was not comfortable and there were dogs barking consistently.
Stayed 1 night in May 2025

10/10

All staff are respectful of guest privacy while being truly available 24/7 to fulfill requests or address concerns. This extended stay does an excellent job of creating a home away from home with exceptionally kind and hard-working staff.
Stayed 5 nights in Jan 2025

2/10

I found another place to stay the second night I was in town - even without getting my money back. Dirty (horrible!), loud. Do not stay here.
Stayed 2 nights in Mar 2025

2/10

burn marks on tub, holes in walls, carpet real dirty, desk chain - arms loose, fabric torn, chair - fabric real dirty, inside lock only had two screws holding in door and those were loose,
Stayed 2 nights in Apr 2025

4/10

Room smelled of cigarettes, clearly had not been cleaned in a few visits. Towels and bed sheets were yellow.
Stayed 1 night in Mar 2025

8/10

The staff here is really kind and generous with their time. Couldn’t ask for a better place to call home for a short time. We were upgraded to a one bedroom apartment and it has been amazing having the space. Really a nice place with great people!
Stayed 1 night in Dec 2024

10/10

I enjoyed my short stay there.
Stayed 1 night in Mar 2024

6/10

It was close to my family .
Stayed 2 nights in Aug 2024

8/10

Pretty decent hotel for the price
Stayed 1 night in May 2024

4/10

Did not have a reserved room available after overbooking, tried to charge more for a smaller room than my original room cost, and finally was told the second floor was the top floor by the attendant on duty after trying to make sure I was in a low noise area because I had my dog with me. This is a three-floor facility. This is outside of the hotel's control, but there were several very odd individuals around the hotel. One individual was sitting on my car's front bumper and did not respond when spoken to. Overall an odd area and an unpleasant stay.
Stayed 1 night in Mar 2025

8/10

Clean and inexpensive. I stop here regularly, and have for years.
Stayed 6 nights in Jul 2024

2/10

Poor maintained room, bathroom door would not close & latch because door hit jam, broken handicap bar with jagged metal edges which could cause a serious cut, entrance door sweep missing that has a 1 inch gap, main light cover hanging partially off, countertop molding coming off, dirty walls, hard bed, …….
Stayed 2 nights in Jan 2025

2/10

The place is old. Towels were cleaned but you could see they were at least 5 years old, even had holes!. The bathroom counter along with the shower pan hasn’t been cleaned in a while and were stained. Lastly the bed covered had stains on it. I had to sleep fully cloth.
Stayed 1 night in Jan 2025

6/10

The property was fine for what I needed for a night, but the bed was hard and the pull out bed in the couch was so old, you could feel the springs in the mattress. There was nothing luxurious about this room, but it was clean.
Stayed 1 night in Nov 2024

6/10

The stay wasn’t extraordinary by no means but for a weekend getaway it was good. Good location close to everything. The only bad was tv didn’t work half the time and the Linens were stained.
Stayed 3 nights in Jun 2024

4/10

No bed bugs noticed
Stayed 2 nights in Aug 2024

6/10

I was surprised to find the cleaning crew in my room way almost an hour before check out time and some things went missing to which when I asked about them, I was told that they had not seen them
Stayed 1 night in Dec 2024

10/10

Nice
Stayed 1 night in Jun 2024

6/10

Not Horrible, but not good either
Stayed 3 nights in Oct 2024