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Choose dates to view prices

The current price is RM422
RM476 total
includes taxes & fees
17 Nov - 18 Nov

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, 1 King Bed

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed

8.2 out of 10
Very good
(40 reviews)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Hydromassage showerhead
Cable channels
In-room safe
Iron/ironing board
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds

7.6 out of 10
Good
(40 reviews)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Hydromassage showerhead
Cable channels
In-room safe
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Loft, 1 King Bed with Sofa bed, River View

Balcony view

Signature Loft, 1 King Bed with Sofa bed, River View

7.0 out of 10
Good
(4 reviews)

Highlights

Balcony
Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Hydromassage showerhead
Cable channels
Iron/ironing board
  • 56 sq m
  • River view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Signature Room, 1 King Bed, River View

Balcony view

Signature Room, 1 King Bed, River View

8.6 out of 10
Excellent
(13 reviews)

Highlights

Balcony
Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Hydromassage showerhead
Cable channels
Iron/ironing board
  • 18 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Room, 1 King Bed

Balcony

Signature Room, 1 King Bed

Highlights

Balcony
Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Hydromassage showerhead
Cable channels
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Room, 2 Queen Beds, River View

Balcony view

Signature Room, 2 Queen Beds, River View

8.0 out of 10
Very good
(7 reviews)

Highlights

Balcony
Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Hydromassage showerhead
Cable channels
Iron/ironing board
  • 27 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Room, 2 Queen Beds

In-room safe, iron/ironing board, free WiFi, bed sheets

Signature Room, 2 Queen Beds

7.4 out of 10
Good
(13 reviews)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Hydromassage showerhead
Cable channels
Iron/ironing board
In-room safe
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, River View

Balcony view

Room, 2 Queen Beds, River View

8.6 out of 10
Excellent
(20 reviews)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Hydromassage showerhead
Cable channels
In-room safe
  • 23 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

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About the area

Map
240 River Road, Gatlinburg, TN, 37738

What's nearby

  • Gatlinburg SkyPark - 4 min walk - 0.4 km
  • Gatlinburg Space Needle - 4 min walk - 0.4 km
  • Ripley's Aquarium of the Smokies - 5 min walk - 0.4 km
  • Gatlinburg Convention Center - 6 min walk - 0.5 km
  • Anakeesta - 6 min walk - 0.6 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 69 min drive

Restaurants

  • ‪Puckers Sports Bar - ‬6 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬5 min walk
  • ‪Jason Aldean’s Kitchen & Rooftop Bar - ‬5 min walk
  • ‪Subway - ‬4 min walk
  • ‪Tennessee Cider Company - ‬4 min walk

About this property

River Terrace Resort & Convention Center

Resort near Ripley's Aquarium of the Smokies
Close to Anakeesta and Gatlinburg SkyPark, River Terrace Resort & Convention Center provides free on-the-go breakfast, laundry facilities and a business centre. Stay connected with free in-room WiFi.
Other perks include:
  • An outdoor pool
  • Free self-parking
  • Express check-out, tour/ticket information and a lift
  • Concierge services, meeting rooms and smoke-free property
  • Guest reviews give top marks for the helpful staff and location
Room features
All 205 rooms have comforts such as air conditioning, as well as perks such as free WiFi and safes. Guests reviews speak well of the clean rooms at the property.
Other amenities include:
  • Hydromassage showers, baths or showers and hairdryers
  • Flat-screen TVs with cable channels
  • Housekeeping and phones

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includes taxes & fees
12 Nov - 13 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 7 buildings
  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 27 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests traveling with a service animal must contact the property prior to arrival.
This property accepts dogs only. The following breeds are not permitted: Great Dane, Sharpei, Pit Bull, Rottweiler, German Shepherd, Husky, Alaskan Malamute, Doberman Pinscher, Chow Chow and Presa Canario; other dog breeds at discretion of property management. A dog must not exceed 60 pounds (27 kilograms), or in the case of 2 dogs, must not exceed 60 pounds combined; dogs must be maximum 36 inches (91 centimeters) long, and maximum 36 inches tall. Pets left unattended in guestrooms must be kept in a pet carrier or crate. Dogs must be leashed at all times when outside the guestroom. Dogs are not allowed in public areas, including restaurants, spa/salon, pool areas, showrooms, convention spaces, casino, and/or common retail spaces.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

River Terrace Resort & Convention Center Resort
River Terrace Resort
River Terrace Resort Gatlinburg
River Terrace Resort Hotel
River Terrace Resort Hotel Gatlinburg
River Terrace Gatlinburg
River Terrace Hotel Gatlinburg
River Terrace Resort And Convention Center
River Terrace Resort Convention Center
River Terrace Resort & Convention Center Gatlinburg
River Terrace Resort & Convention Center Resort Gatlinburg

Frequently asked questions

Does River Terrace Resort & Convention Center have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at River Terrace Resort & Convention Center?

As of 11 Nov 2025, prices found for a 1-night stay for 2 adults at River Terrace Resort & Convention Center on 17 Nov 2025 start from RM 421.87, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is River Terrace Resort & Convention Center pet-friendly?

Yes, River Terrace Resort & Convention Center allows dogs (limit 2 total) with a maximum weight of up to 27 kg per pet. There's a fee of USD 150 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at River Terrace Resort & Convention Center?

Self-parking is free at this property.

What time is check-in at River Terrace Resort & Convention Center?

Check-in start time: 4:00 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at River Terrace Resort & Convention Center?

Checkout is at 10:00 AM. Late checkout is available for a fee (subject to availability).

Where is River Terrace Resort & Convention Center located?

Located in Downtown Gatlinburg, this resort is within a 5-minute walk of Mountain Mall and Ripley's Aquarium of the Smokies. Anakeesta and Gatlinburg SkyPark are also within 10 minutes.

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Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 407 out of 1008 reviews
Rating 8 - Good. 264 out of 1008 reviews
Rating 6 - Okay. 150 out of 1008 reviews
Rating 4 - Poor. 114 out of 1008 reviews
Rating 2 - Terrible. 73 out of 1008 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Janet

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly and the room was clean.
Stayed 1 night in Nov 2025

8/10 Good

Dennis

Liked: Cleanliness
Very convenient to downtown Gatlinburg!
Stayed 3 nights in Oct 2025

10/10 Excellent

Lady

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning view from the balcony, walkable area, near to everything.
Stayed 3 nights in Nov 2025

10/10 Excellent

Crystal Dee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was great staff were amazing
Stayed 7 nights in Oct 2025

10/10 Excellent

LeAnn

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay! Perfect spot within walking distance to a lot!
Stayed 4 nights in Aug 2025

10/10 Excellent

Jorraine

Liked: Cleanliness, amenities, property conditions & facilities
highly recommended 💯 we had a room with a perfect view complete with amenities u need! ❤️
Stayed 3 nights in Nov 2025

10/10 Excellent

Jay

Liked: Cleanliness, property conditions & facilities
Love it
Stayed 1 night in Nov 2025

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities
The location is perfect for walking to Gatlinburg. Seeing a black bear in the river from our balcony was an added bonus!!!
Stayed 4 nights in Oct 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is an excellent place to stay while visiting/vacationing in Gatlinburg. I have stayed there 5 times
Stayed 4 nights in Jul 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In a very convenient location. Very clean and quiet. Could easily walk downtown gatlinburg.
Stayed 2 nights in Sep 2025

8/10 Good

Tabitha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great and close vicinity to everything didn’t even have to drive anywhere
Stayed 3 nights in Aug 2025

8/10 Good

Inglish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to be moved because of flooding in one bldg but the front desk was very helpful and accommodating. A bit dated inside but close to all the sites and things to do and the bed was very comfy!
Stayed 1 night in Sep 2025

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing and so close to everything!
Stayed 2 nights in Jun 2025

10/10 Excellent

Deborah

Liked: Cleanliness, amenities
Scenic
Stayed 3 nights in Sep 2025

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, amenities
The location was perfect, the beds were comfortable. Other than the dated bathroom, it was lovely.
Stayed 1 night in Jul 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stop was helpful, the room was fine The balcony gave a beautiful overview but it's right on the nightlife so it's rocking and rolling until late at night but the view is beautiful in the area is safe and clean.
Stayed 2 nights in Oct 2025

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Take the bear warnings serious. They are there and in the parking lot.
Stayed 3 nights in Oct 2025

10/10 Excellent

Jamie-Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff went out of their way to make my parents room available before check in as my father was not well and we had just drive 17 hours. So kind and considerate and understanding. Great location for people and bear watching. Would stay again!! Hopefully that restaurant will open as that would be such a convenient spot
Stayed 1 night in Aug 2025

8/10 Good

Alexander

Liked: Cleanliness
Nice location near Anakesta
Stayed 2 nights in May 2025

8/10 Good

sachin

Disliked: Cleanliness
Great Front desk Staff - kudo's!! Just the room needed extra cleaning upon arrival but overall great location, excellent staff
Stayed 2 nights in Jul 2025

2/10 Terrible

Julie

I tried several times by calling the resort but I I had no luck. I called EXPEDIA and got a car lmy reservation and I was unable to get connected cancellkh
Stayed 4 nights in Oct 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay very much and so did our pup . Very clean and beds were comfortable, great location close to everything. Only bad thing I would say is parking is tight and hard to fit larger vehicles.
Stayed 2 nights in Jun 2025

8/10 Good

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, easy parking, good price
Stayed 2 nights in Mar 2025

2/10 Terrible

Debra

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the worse stay ever and we have been coming once or twice a year for the past six years. The room was filthy not just dirty FILITHY!!!! Customer service was TERRIBLE!!!!!!! We will never stay here again!!!!
Stayed 4 nights in Oct 2025

8/10 Good

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The room I chose online was NOT the one I got. I was sufficient for my needs but not what I booked. Not worth the nightly rate I was charged.
Stayed 4 nights in Oct 2025