Kissimmee Beach Resorts from RM272

"Customer service was horrible , accessibility to the pools was bad . The property is difficult to navigate and the front desk people are not much help - they all seemed irritated. And you have to deal with aggressive Timeshare solicitation in order to receive your parking pass for the property, they will not take no for an answer . Definitely not what you’d expect based off of the pictures and the reputation of the Hilton brand . "

"Water went out and no one could give us a straight answer on when it would be back on."

"Property was perfect"

"Nice but the ac not good and the satff never change the room"

"Hot tub was not warm and hotel had a werid odor and key to hotel kept locking everytime we used it but other then that everything else was good "

"Clean room great staff by the pool"

"Staff was amazing and helped fix any problems we had when arriving. Pills were nice and not over crowded due to having multiple pools. Plenty amenities to do on the premises."

"The rooms and bathroom needs to be update! Everything else was fine and clean! Was very centric in relation with the theme parks"

"I had a very disappointing experience during my recent stay. When I checked in, I was told that I had an account from previous visits and would receive a free night stay, but at checkout I was charged a completely different price than what was originally quoted. In addition, there were several maintenance issues in my room. The water pressure in the shower was very poor, and the showerhead was not working when I first arrived. I had to contact the service desk and wait for it to be replaced before I could even leave to get something to eat. The bathtub was also clogged, causing dirty water to pool around my feet while showering. The bathroom sink had the same issue, and it was also leaking underneath, which caused all of my towels to become wet. On top of that, the TV remote did not work properly, and no one followed up to resolve the issue in a timely manner Overall, the lack of responsiveness and attention to these problems made my stay very inconvenient. To make matters worse, the supervisor I spoke with at checkout was very rude and dismissive when I tried to explain the pricing discrepancy and the issues I experienced. No effort was made to address my concerns or offer any kind of credit. This was not the level of service I expected, especially as a returning customer, and it was one of the worst experiences I’ve had."