Hotel Dekat Kingswood Leisure Centre

"We had a comfortable stay and staff are nice."

"Good location, good service"

"A"

"Great"

"This hotel claims to be 4 star. At best it is 2 star. Old rooms with poor facilities. Dreadfully slow service and poor food. And on this occasion, air conditioning that did not work - a minor detail that they did not tell me about when checking in. I am not sure you star ranks these hotels, but they need to have some training. Shocking."

"The hotel is fine for an overnight stay. The rooms are tired and need a refresh. There were lipstick marks on the walls I'm my room and the bathroom sink was very worn and scratched. The bathroom is also very cramped. For the price I expected more. Breakfast was lovely."

"Great fun. A pleasant change from boring chains….."

"The toilet in our room didn’t work and we had to change rooms the following day. The second room the air con didn’t work and the bathroom door handle was as if someone had tried to pull it off and the bathroom could do with some care."

"All good"

"Staff very helpful. Nice restaurant on the property. Modern look."

"Room size was ok, but really basic, no safe in the room. Bathroom was a poor lit pod. No fan. Air is not AC, just a cooling system that leaked in the middle of the night so water drops will keep you wake. Good location close to station, friendly staff, but would not stay here again."

"Breakfast was reasonably priced. Good location."

"The staff kept our bags safe as we arrived early. The room was nice and clean,I don’t like the shower in the bath(bath was too high.) and cracked tiles in bathroom. Parking was great, we would stay again."

"The food was good, well stocked bar staff excellent and very helpfull."

"The room was roomy and comfy, but there were some dusty spots on the surfaces in both the bedroom and bathroom. The cleaning staff could definitely use some more care . I was a little startled to find something curly and hairy on the bathroom counter when I checked in , but it turned out to be just an old eyelash. Additionally, the bath towels were old and stiff. On the positive side, breakfast was very good, with plenty of hot and cold, sweet and savory options to suit everyone’s preferences."

"Perfect hotel. Annoying that the Air-conditioning continually switches off and cannot be turned lower."

"The breakfast items were cold and tasteless."

"Room spotless, bottle of cold water and fresh milk in fridge a bonus. Staff all friendly and helpful even carried out bags up the steep stairs. Although over a pub no problem with noise. Able to park car in their car park and leave it for the whole of our stay. Did not have breakfast as visiting family very close by so went there each morning. Very convenient for bus into town"

"Communication was excellent. Easy to access with information provided. Room was immaculate. Has everything you need and the bed was really comfortable. Would stay again as felt so relaxing."