Pan Pacific Hotels & Resorts Kim Ma hotels

"Outstanding 100% in terms of everything "

"I really enjoyed this hotel. Right from the start, the customer service was outstanding. I was made to feel valued and my stay/comfort mattered. Each time I left/arrived at the hotel I was greeted and welcomed back. The exceptional customer service continued with breakfast staff also. The hotel is conveniently located in the old quarter. This was my first visit to the city and I found it a perfect place to stay and to explore from. The room/bed was comfortable also. When I left, the staff treated me like royalty. The conversation was friendly and I was as walked to my taxi and waved goodbye in the street. I would have no hesitation in recommending this hotel to any person."

"The staff was very friendly and helpful. The room was very clean. Breakfast was very good. We surely would recommend this hotel to friends and family. The service of this hotel was excellent. They took good care of our luggage, even after checking out we still could take a shower, …."

"Beautiful rooms and fantastic restaurant "

"Fantastic hotel. Staff excellent and very friendly. Lovely spa and restaurant. Highly recommended"

"The Oriental Jade Hotel in Hanoi's Old Quarter is a true gem that blends traditional elegance with modern comfort. Its superb location makes exploring the city effortless, while the friendly staff, clean rooms, and delightful breakfast create an unforgettable stay. Surrounded by cultural richness and vibrant streets, this hotel offers a serene escape in the heart of the city, making it a perfect choice for anyone visiting Hanoi."

"Best breakfast"

"The employees have the"

"Everything one could wish for in comfort, economy, conscientiousness, conviviality, and cuisine."