K & K Hotels European Union hotels

"Check-in was quick. Breakfast was fantastic. Rooftop was a must see spot in Madrid."

"Great place "

"Hotel is in a great location. I found the room to be very quiet. Housekeeping did a great job. The wifi didn’t work during my stay. Messaged reception 3 times, no response. Went to the desk to be told no one else had an issue. Was emailed to say that I was to come to reception, quickly followed by another email to say that the internet was having issues because the hotel was fully booked. I had emailed prior to my stay requesting early check in - no reply back. In decades of travelling I’ve never had to pay to store my luggage in a hotel - before and after stay. It cost about 12 euros to keep my bag for a few hours. Staff didn’t know what size the lockers were or if I would need two. Person in front of me was allowed to store their luggage for a lower fee. I was given two different prices by different members of staff for early check in. You have to go to reception in person to request housekeeping. There are no black out blinds in the room, it’s lovely and bright but hard to sleep. No toilet paper in the public bathrooms. Overall just a really frustrating experience. Go with really low expectations and enjoy the amazing location."

"Great location and very good service, clean and comfortable room. we loved it."

"Nice paris view from 40th floor roof top bar"

"First class from the greeting, concierge to the wait staff. "

"The view and location has not contender, worth the value specially for a romantic trip to Paris "

"It was good experiences. Will be staying here again future.."

"I have to say that this hotel is not getting a good rating from us. At $300 or more a night it has been the noisiest hotel ever. Door slamming and people talking loudly in the hallways and someone keeps rattling our door knob while we are trying to sleep. I chose this because they had an excellent rating but this is not good. We had to be up by 5:45am and it’s hard to sleep with so much noise. Poor design is to blame, the heavy wooden doors do not close automatically causing people to have to pull them closed which most people slam them closed causing lots of noise throughout the hallway. Not to mention that the food place cannot even offer dressing selections for their salads. I would have asked for refund if it wasn’t late at night and no other choice available."