HCC European Union hotels

"I had a mixed experience staying at this Barcelona airport hotel. While the rooms themselves were spacious and clean, which made for a comfortable stay on the surface, several service issues significantly impacted the overall experience. The service was quite disappointing. Despite staff being available at the front desk, we often had to approach them ourselves to receive any assistance, which felt inattentive and unprofessional. Unfortunately, this lack of hospitality extended beyond just us—there were instances where staff were noticeably rude toward elderly guests, which was especially concerning to witness. The air conditioning also needs improvement, as the room became uncomfortably warm at night, making it difficult to get a good night’s sleep. On a positive note, the airport shuttle was convenient and easy to use, which is a definite plus for travelers needing quick access to the airport. Overall, while the hotel has potential due to its clean and spacious rooms and practical location, the service and comfort issues need to be addressed to meet basic expectations."

"Clean room, comfortable bed, variety of breakfast options. The only thing I would have changed is adding an ice machine - as a Canadian visitor, I understand this is less common in hotels across the pond :)"

"Beautiful rooftop infinity pool with views of Acropolis."

"I had one of the internal basic rooms, and it was very basic. However, it did pretty much everything I needed, in that it had a bed and a shower. But that was it."

"Good choice to book, accessible and easy to locate from the terminal."

"No fridge. Only instant coffee in the room. One bottle of generic soap in the bathroom. No lotion. Etc. "

"Unfortunately, La Ramblas was under construction during our stay making it quite loud and somewhat distracting from the charm and nostalgic views we had expected from this central location. The hotel itself and the staff were very accommodating, friendly and the breakfast was a great start to the day."

"Jenifer greeted us with a big smile and open arms as we walked in the door! She was very helpful and even remembered our names throughout our stay. Best front desk hostess we have ever had!"

"Got a decent rate using Expedia. A lot of rooms are smallish but have very comfortable beds. Not the kind of rooms you want to spend the day in but hopefully you’re not visiting Copenhagen to stay indoors anyway. Friendly and helpful staff. Breakfast is decent. Hotel is in a good location. Lots of good cafes and restaurants nearby. Crazy takeout burger joint across the street called Gasoline Grill. Be prepared to line up for that experience. Worth the wait though."