Hotel Keluarga di Kelating

"The staff were friendly, but the overall hygiene of the hotel was below standard. The pool looked terrible and the water seemed like it hadn’t been changed for quite some time. Even the pool towels had an unpleasant smell. The carpet in our room also smelled like feet."

"We had a wonderful stay and would definitely recommend this property to other travelers. From the moment we arrived, everything felt smooth and welcoming. Clean room: The room was spotless and very well maintained. Housekeeping did a great job keeping everything fresh, and the attention to detail really stood out. The bed was comfortable, and the overall environment felt relaxing and clean throughout our stay. Staff: The staff were one of the highlights. Everyone was friendly, professional,...

"La Atencion del personal y las instalaciones increibles"

"We stayed one night coming ftom Amed to catch our catamaran early the next day. Pur stay was great and would of spent another night if pur itinerary allowed."

"The staff and the food are amazing. However, the block where I stayed and my room were badly in need of renovation. Damage to the floor tiles in my room could have led to cut feet if I hadn't worn flip flops and paid careful attention to where I was walking."

"Our stay at Ayana was magical! There is so much to on the property. It’s very relaxing and the staff is all incredibly kind! The one item of feedback that we had is that there were not a lot of vegan options at the restaurants and that this is something that could be improved. The main place we could go was the Spa cafe for vegan items but the rest of the restaurants on site did not have these options. The menus definitely had a lot of vegetarian options. The staff did a great job working with...