Hotel Dekat Kedai-kedai di Serendra

"Amazing stay! It was my first visit to Manila and I really enjoyed BGC red planet as it was really clean, looks new and comfortable. Except for shower detergent and toilet roll, you have to prepare your own amenities like toothbrush toothpaste face tissue etc. There’s a Lawson just behind BGC The Fort Red Planet, some convenient stores and fast food chain nearby so it is extremely convenient! They also offer free water refill at the lobby. They provide only 1 key card, and no in-room phone...

"This hotel is cute and staff were very friendly and helpful. However, the building had so many issues from the day we checked in. Lost power for a long time, we were asked to pack up in the middle of the night to be transferred to Seda. This was on the day we just checked in. We already unpacked so it was such an added stress to repack everything in the middle of the night. Then we waited for a long time in the lobby to be shuttled to Seda but they found a room for us to stay for the night, then...

"Thank you"

"The staff attending my check-in was under training. He seemed poised and a quick learner. He will be an excellent FD staff member in due time and will learn to take check-ins as an opportunity to showcase the hotel. I was assigned a room with a door that creaks when you try to open it fully. It was also missing drinking glasses and a pillow. I suspected that the room had been stripped of some amenities to meet an emergency need for another guest. The rest of the room was as good as I...

"Staff exceptional always, Miles and Angelica were top notch, overall fabulous place, breakfast superb, rooms were clean and kept, I could go on,"

"It was very close to a lot of things like SM Aura, the unit is clean and the host was very helpful and communicated instantly. The unit has the necessary amenities although didn’t check out the pool nor the gym. Not the unit’s fault- but at one point only one elevator was working and the hallways were very warm. Thank you for the hospitality!"

"I did not have chance yo dis ik the pool but I ate breakfast almost dailym staff are very accommodating, outstanding service. Foods are great."

"The property is very nice, cleaned and very well maintained. The bed is a different story it was though one box spring and a thin bed topper."

"Locating the hotel proved to be a bit challenging, but after circling the area four times, I successfully arrived. The room was well-maintained and offered a pleasant view. Witnessing the Manila sunrise from my room was truly a delight. Additionally, the hotel's proximity to shopping facilities was convenient. The staff members were exceptional, with Jobert standing out for his helpfulness."

"It’s good and clean "

"The place is in the middle of BGC which made it easy for us to go around. The staff were all helpful and accommodating. The room was clean but the bathroom door cannot be closed properly, and there is water that comes out of the bathroom tile every time we step on it. Something that the hotel can fix, I think. There’s no Room Service after 11pm. All in all, the hotel is good enough for a short stop."

"We were really looking forward to our stay here and assumed everything was set. However, when we got to the property around 8 PM, the front desk informed us that our host, Marianne, had not sent them the required endorsement to allow us to stay, so they prevented us from checking in. We tried calling and messaging Marianne and Jarre multiple times through the emergency line they had provided us, but no one answered, so we had to wait in the lobby for another 1.5 hours. After several attempts, we...

"Room is good and they allowed me to check in early."

"We have always stayed at Aruga when we go to the Philippines for vacation. It is in a very convenient location with lots of food option. The 2 bedroom suite has all tbe space we need."

"We just have terrible bad luck experience in this hotel . Not I was expected. Lots of trouble we experienced in this hotel . Not worthed to explain . My hope that you have a different experience as much to ours . I’m sad that I can’t recommend this one ."