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Green Mountain Hotel

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Luxury
5.0 star property
8.8

Excellent

Elegant escape in mountain serenity

Surrounded by serene mountain vistas, this luxurious retreat boasts elegant architecture and lush gardens. Unwind at the indulgent spa, savour gourmet meals at two exquisite restaurants, and enjoy the indoor pool with sun loungers.

Popular amenities

  • Hot tub
  • Bar
  • Parking available
  • Pool
  • Pet-friendly
  • Room service

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Classic Double or Twin Room

In-room safe, desk, blackout curtains, free WiFi

Classic Double or Twin Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Bathrobes
Private bathroom
Hairdryer
  • 25 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for 2-levels room

In-room safe, desk, blackout curtains, free WiFi

2-levels room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
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About the area

Map
ul. Sarnia 21, Karpacz, 58-540

What's nearby

  • Park Bajek - 11 min walk - 0.9 km
  • Karkonosze National Park - 12 min walk - 1.1 km
  • Kolorowa Ski Lift - 5 min drive - 2.4 km
  • Bialy Jar Ski Lift - 5 min drive - 2.4 km
  • Karpacz Ski Resort - 7 min drive - 4.1 km

Getting around

  • Jelenia Gora Station - 21 min drive
  • Wroclaw (WRO-Copernicus) - 110 min drive

Restaurants

  • ‪Sowiduch - ‬8 min drive
  • ‪Love Krove - ‬3 min drive
  • ‪Polanka - ‬16 min walk
  • ‪Good & One - ‬3 min drive
  • ‪Amore Mio - ‬4 min drive

About this property

Green Mountain Hotel

Luxury hotel in the mountains
Take advantage of a free breakfast buffet, a terrace and a coffee shop/cafe at Green Mountain Hotel. Take some time to relax at the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner and local cuisine. Free in-room WiFi is available to all guests, along with a garden and a library.
Additional perks include:
  • An indoor pool, along with sunloungers
  • Self-parking (surcharge), an electric car charging station and massage treatment rooms
  • A front desk safe, multilingual staff and concierge services
  • Luggage storage, smoke-free property and a billiards/pool table
Room features
All 268 rooms have comforts such as air conditioning, as well as perks such as free WiFi and safes.
Extra amenities include:
  • Showers, free toiletries and hairdryers
  • Flat-screen TVs with cable channels
  • Wardrobes/cupboards, balconies and electric kettles

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (PLN 40 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 11:00 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Albero
  • Green
  • Lobby Cafe & Bar

Things to do

  • 3 hot tubs
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Sauna

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 6 meeting rooms
  • Conference centre

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • 13 treatment rooms
  • Couples treatment rooms
  • Hot tub
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Lift
  • Low-height door lock
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Room service

More

  • Air conditioning
  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of PLN 80.00 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are available for PLN 30.00 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: PLN 3.30 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Self-parking fee: PLN 40 per day
  • Pet fee: PLN 80.00 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: PLN 30.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Pool access available from 10:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Green Mountain Hotel Apartments Karpacz
Green Mountain Hotel Apartments
Green Mountain Karpacz
Green Mountain Hotel Hotel
Green Mountain Hotel Karpacz
Green Mountain Hotel Apartments
Green Mountain Hotel Hotel Karpacz

Frequently asked questions

Does Green Mountain Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 10:00 AM to 10:00 PM.

Is Green Mountain Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of PLN 80.00 per pet, per day. Service animals are exempt from fees.

How much is parking at Green Mountain Hotel?

Self-parking is available for PLN 40 per day. Limited spots are available.

What time is check-in at Green Mountain Hotel?

Check-in start time: 4:00 PM; check-in end time: midnight.

What time is check-out at Green Mountain Hotel?

Checkout is at 11 AM.

Where is Green Mountain Hotel located?

Situated in the mountains, this luxury hotel is within a 15-minute walk of Park Bajek and Relaks Slope. Karkonosze National Park and Sports and Tourism Museum are also within 2 miles (3 km).

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Reviews

Green Mountain Hotel Reviews

8.8

Excellent

9.6

Cleanliness

9.4

Location

8.8

Staff & service

9.2

Eco-friendliness

9.4

Property conditions & facilities
Rating 10 - Excellent. 40 out of 71 reviews
Rating 8 - Good. 20 out of 71 reviews
Rating 6 - Okay. 7 out of 71 reviews
Rating 4 - Poor. 2 out of 71 reviews
Rating 2 - Terrible. 2 out of 71 reviews

Reviews

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel!

An amazing stay! Brilliant hotel!
Stayed 1 night in Aug 2022

8/10 Good

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property and the location but the staff could have been more friendly especially in the Polish restaurant
Stayed 3 nights in Jun 2024

8/10 Good

Jörg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in May 2024

6/10 Okay

Vitold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Up on the hill it’s hard to walk into hotel. Shower is only handy cap style and isn’t to good technical condition. No normal ventilation in bathroom.
Stayed 3 nights in Jun 2024

2/10 Terrible

Matthew

Liked: Cleanliness, amenities
Disliked: Staff & service
Very Rude staff. Asked for a spare hotel key and was told i need to pay 50Zl for it, not 5 star experiance,
Stayed 4 nights in Sep 2024

2/10 Terrible

Verified traveller

Disliked: Staff & service, room comfort

Not bad...not great..

Not a real 5 star but that is pretty common in Europe. Food was not good. It was clean and the staff was nice but they were overwhelmed. It is just kindof a fail resort.
Stayed 1 night in Aug 2022

10/10 Excellent

Maximilian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
War wirklich sehr schön.
Stayed 2 nights in Jun 2025

10/10 Excellent

Aleksander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zasługuje hotel na 5 gwiazdek, potrzeba trochę więcej kelnerów przy śniadaniu, by nie siedzieć z brudnymi talerzami do końca przy stole
Stayed 1 night in Mar 2025

4/10 Poor

Ulrike

Disliked: Amenities
Das Hotel war viel zu unruhig. Außerdem wurde bei der Buchung Nicht auf das riesige Kinder Aufgebot hingewiesen!!! Frühstück fand, gleichgesetzt , in einer Bahnhofshalle statt. Bad war schlecht ausgestattet. Keine Duschhaube usw. ich werde so schnell nicht wieder über ihr Portal buchen. Die note5 ist gerade gut genug.
Stayed 3 nights in Aug 2024

10/10 Excellent

Marcin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schönes Hotel
Stayed 3 nights in May 2024

8/10 Good

Parviz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Jan 2024

8/10 Good

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wspaniały!

Generalnie wszystko w porządku. Wspaniałe jedzenie. Jednak, nastrój- zwłaszcza na basenie- psuły hałasy dzieci. Troszkę przeludniony.
Stayed 3 nights in Nov 2023

8/10 Good

Dominik

Liked: Cleanliness, property conditions & facilities
Bis auf das Personal an der Rezeption ein TOP Hotel 👌

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Uns hat alles rund um sehr gut gefallen. Die Zimmer waren sehr sauber (bis auf drei Haare vom vorigen Hotelgast). Das Ambiente war top. Man hat sich die ganze Zeit super wohl gefühlt. Die Gegen ist super zum Wandern. Wir kommen sicherlich gerne wieder.
Stayed 1 night in Oct 2022

8/10 Good

Adrianna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pobyt we dwoje

Pobyt uważam za udany, pokoje komfortowo wyposażone,strefa basenów i saun super, hotel zajmuje duży obszar jest zadbany i elegancki.Śniadania i obiadokolacje smaczne ,wybór ok ale niczym się nie różni od hoteli o mniejszej ilości gwiazdek
Stayed 2 nights in Sep 2021

8/10 Good

Zbigniew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Prawie na 5*

Hotel nowy, czysty i zadbany, pokoje, łazienki nowe, wysokiej klasy kosmetyki, bardzo smaczne śniadania, strefa basenowa przyjazna, ale bardzo głośna. Strefa SPA to miejsce gdzie dało się odpocząć od zgiełku basenowych zabaw. Super drinki w lobby barze, świetna obsługa. Sympatyczna restauracja włoska z dobrą pizzą i super obsługą. Ciekawe animacje dla dzieci, mimo iż nie skorzystaliśmy, czego bardzo żałujemy polecamy wycieczki w góry z Barrym i jego Panem. Na minus: - zbyt mała ilość stolików na śniadaniu w stosunku do ilości gości, brak obsługi wskazującej miejsce/stolik gdzie można usiąść - walka o stoliki - brak potraw przygotowywanych na bieżąco przez kucharzy (jajecznica, omlety, jajka sadzone - okropna kawa, najgorsza jaką piliśmy w życiu - brak soków (rozpuszczane z koncentratu bardzo słabe) brak soków świeżo wyciskanych - zbyt mała ilość ręczników w stosunku do ilości gości na strefie basenowej, Ogólnie kilka rzeczy do poprawy i powinno być na 5*
Stayed 3 nights in Aug 2021

10/10 Excellent

Lior

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

The hotel has a great breakfast and clean rooms But the best thing about the hotel was a guided hike to the mountain offered by the hotel with an amazing guide named Maro and his cute dog Highly recommend
Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Das Hotel ist komplett neu. Alles sauber, alle freundlich. 10/10 Punkte! Wir werden wieder kommen :)
Stayed 3 nights in Jun 2021

10/10 Excellent

Ewelina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rewelacja

Cały kompleks rewelacyjny, począwszy od pokoi, poprzez lobby a skończywszy na restauracji i części spa. Zdecydowanie polecam!
Stayed 3 nights in Jun 2021

10/10 Excellent

Arkadiusz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pobyt ok, ale ...

Hotel przyjemny. Blisko szlaków górskich. Na terenie hotelu dużo opcji do rozrywki. Pokoje czyste, aczkolwiek nie wiadomo jaki ma zakres bieżąca obsługa czyszcząca, gdyż np. zostawiła czyste naczynia, ale nie zabrała/umyła wszystkich brudnych naczyń, worek ze śmieciami zamiast zostać zabrany, pozostał zawiązany w koszu. Śniadania mało urozmaicone - bardzo dużo pieczywa w stosunku do reszty. Możliwe że to wszystko związane jest z restrykcjami COVIDowymi. Recepcja oddzielona plexi, a obsługa ma maseczki, przez co mocno trzeba się nakrzyczeć aby porozumieć się z obsługą. Ogólnie pobyt się udał, ale te 5* obecnie to trochę nadwyrost, bo jakość obsługi spadła (oby to tylko przez COVID).
Stayed 2 nights in May 2021

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Senzační víkend

Bezvadný pobyt! Velkolepá snídaně! Super bazény a vířivky!
Stayed 2 nights in Sep 2020

10/10 Excellent

Mateusz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend w Karpaczu

Hotel zlokalizowany w dobrym miejscu, budynek nowoczesny, świeży. Dobra strefa SPA, dobre śniadania. Pokoje duże, wygodne, czyste. Na minus płatne miejsce parkingowe.
Stayed 1 night in Jun 2020

10/10 Excellent

Patryk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Polecam

Wspaniała lokalizacja doskonała obsługa świetny widok polecam
Stayed 4 nights in Mar 2020

4/10 Poor

Verified traveller

Liked: Cleanliness
Das Zimmer,Hotel war OK.Das Frühstuck eine Katastrophe Höchstens 3 Sterne Niveau.Der Frühstückraum viel zu klein für die Anzahl von Gästen.,den die Appartmentbewohner frühstücken mit Hotelgästen Zusammen.Eine Stunde vor Frühstückende fehlen schon viele Lebensmitteln und werden nicht mehr aufgefühllt und das restliche Büffet sieht wie ein Schlachtfeld aus.Viele Gäste kommen zum Abendessen In Unterhemden gekleidet und Flip-flops-2 Sterne
Stayed 10 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything ok. Very clean, friendly service, delicious food. Large rooms.
Stayed 2 nights in Sep 2019