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"Clean. Great gym. "

"Incredible stay! Staff were so sweet and accommodating; the amenities felt authentic to a traditional ryokan, it was clean and modern. I spent my stay with an elderly grandfather and a little kid and everyone loved it! The indoor and outdoor onsens were perfect. There were toys on a shelf for kids to access and take to their rooms.we had a wonderful time!"

"Love the traditional futon beds and room - it’s comfy and we especially love the private onsen that you can book. Each booking is for 50 mins to enjoy onsen peacefully by yourself "

"We very much enjoyed our stay at Hakone Kowakien TEN-YU and left feeling thoroughly satisfied with the overall experience. We stayed for three days and two nights on a half-board basis, and both dinner and breakfast consistently exceeded expectations. The traditional Japanese kaiseki dinner was beautifully presented and thoughtfully prepared, and the hot pot experience was equally memorable. Each meal felt carefully curated rather than routine, which we greatly appreciated. One of the highlights was the sunrise onsen. There is something quite special about soaking in the open-air bath while watching the morning light unfold — it was genuinely breathtaking. Breakfast, too, was generous in variety and high in quality. If we were to mention one small point, it would concern the blackout curtains. As we were travelling with a young child, the room tended to become bright quite early in the morning, which occasionally meant an earlier start to the day than we might have hoped. A slightly more complete blackout arrangement would perhaps make the experience even more comfortable for families. That said, considering the price point, the standard of accommodation, dining and overall atmosphere represents remarkable value. We were sufficiently impressed that we have already arranged to return in November, which perhaps says more than anything else."

"The onsen and food were fabulous. Staff very helpful and nice"

"Clean, spacious room with your own private osen, too bad I didn't know they serve their breakfast from 7:30-11ish, I wish they have put the time somewhere on their booking page because I had to leave at 7am to catch my train and I didn't have a chance to eat the breakfast that came with my hotel booking. I feel sad for missing out on that. "

"I am glad I choose this hotel, it made us feel so pampered ! the room are great,we loved the Japanese traditional style room,that is one reason I picked this hotel. the area is a bit remote but with shuttler service that hotel provide, it work out very well. the Onsen was two thumb up,my and my two daughter enjoy the serenity every night,felt relaxed and rejuvenated.wish we can stay there forever. all the staff are very friendly and helpful I also really apricated their pronto attitude and the efficient manner,you asked an extra towel,in a second their are right at your door. I added the breakfast in our stay and it was a really nice experience too! we will stay there again when we go back to Hakone"

"Quality hotel "

"Beside the amazing view and the room and the everything else!!! Staff are amazing, hotel amenities and shuttle bus service well as car service to station!! I can’t think of anything bad to write!! Wow "