Hotel Mesra Haiwan Kesayangan di Kandy

"Everyone in the staff was so welcoming and helpful. My 87yr old father, who cannot walk more than 10 meters, was with us. The care everyone showed him was remarkable. And the food was really good too!"

"The property and staff were all amazing. The breakfast and dinner was good. Getting a ride via pick me can take some time as not all drivers want to come up the hill. Make sure you a lot enough time for travel. We were going to be late for our train because a PickMe driver canceled. But the hotel made some calls and arranged for a quick Tuk Tuk ride and we made it right in time. "

"All the staff are kind, and the service is also good. Room is clean and spacious, especially bathroom. "

"The bedroom was comfortable and I had a good nights sleep. The bathroom was extremely damp and mouldy. Overall abit of a tired hotel. Staff are nice but couldn’t help me much with my issues or questions. There is a nice pool but a large party playing loud music and drinking had been allowed to sit by the pool so it felt uncomfortable to use the pool when I arrived. I paid more for a “Mountain View” room but I was told that didn’t really exist so I wouldn’t advise booking that and paying more...

"We had booked in for two nights but loved it so much we extended our stay another day! Such a beautiful oasis of peace and quiet. The daily breakfast was exquisite with a huge variety of traditional and western dishes. The fruits were grown organically on the property. The rooms are spacious, comfortable, and clean. Service was superb! The owners are very friendly and helpful. We will be back. Thank you! "

"Very nice place, super friendly staff, we felt welcomed and safe. "

"The couple were warm and friendly, the room was clean and tidy, and the view of the terrace was very good. The boss gave us four people breakfast without any dispute. I also provided him with a booking confirmation to see if my reservation included breakfast, and I promised to complain to hotel.com after returning to Hong Kong. Unfortunately, I have been calling Hotel.com but have not responded. I hope that hotel. Upon seeing this comment, com will follow up and pay the hotel owner’s...