Check-in start time: 2:00 PM; check-in end time: midnight
Check-out
Check-out before 11:00 AM
Special check-in instructions
The front desk is open daily from 6:00 AM - 11:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Payment types at the property
Important information
Optional extras
Fee for English breakfast: from approximately USD 10 for adults and from USD 6 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
This property does not have any lifts
Frequently asked questions
Is Cassendra Kandy pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Cassendra Kandy?
As of 22 May 2026, prices found for a 1-night stay for 2 adults at Cassendra Kandy on 26 May 2026 start from RM140, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Cassendra Kandy?
Self-parking is free at this property.
What time is check-in at Cassendra Kandy?
Check-in start time: 2:00 PM; check-in end time: midnight. After-hours check-in is not available.
What time is check-out at Cassendra Kandy?
Checkout is at 11:00 AM.
Where is Cassendra Kandy located?
Situated in Kandy, this hotel is within a 5-minute walk of Wales Park and Kandy Viewpoint. Kandy Lake and Kandy City Centre are also within 10 minutes. Kandy Railway Station is 14 minutes by foot.
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Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Clean, tastefully decorated room with huge comfortable bed.
Friendly, helpful staff.
Quiet location for a restful nights sleep.
We enjoyed our stay and would definitely stay again.
Christopher
Stayed 1 night in Feb 2026
Verified
10/10 Excellent
Manomi
17 Nov 2025
Liked: Cleanliness, staff & service, amenities
Extremely nice staff, great room with a nice view.
-The rooms were very clean, modern and quiet at night.
-Staff were extremely friendly and accomodating.
-Breakfast included had a great spread of different food options.
Clean rooms , location . Wildlife views , great location for bird spotting and to watch the monkeys . Saw the kingfisher and plenty of monkeys from our balcony .Breakfast excellent. Would return , staff friendly and helpful especially Dilrakshi.
Very classy, well furnished, clean hotel with superlative views.
Breakfast was excellent and the staff were extremelly attentive, friendly and accomodating. This was easily the best hotel i stayed in within the cultural center of SL.
If i returned to Kandy i would stay here again, hands down?
Superb value as well, highly recommended
Met at Reception by the friendly Reception staff who made the check-in process really easy. Room was as exactly as the photos portrayed. Spotlessly clean bedroom and bathroom. Location was perfect as it was close enough to the Lake but quiet. Perfect for a stay in Kandy.
Elizabeth
Stayed 2 nights in Jan 2026
Verified
6/10 Okay
Carol
26 Sept 2025
Liked: Cleanliness, staff & service
Clean, quiet, spacious room and beds. Friendly and helpful staff.
Carol
Stayed 2 nights in Sep 2025
Verified
10/10 Excellent
Marissa
6 Jan 2026
Liked: Cleanliness, staff & service, amenities
Very friendly staff, especially Adesh who patiently helped me get my luggage it to the top floor (and back down again at check out). Room was lovely with great mountainside views. Clean, comfy beds. Linens were a bit run down, but clean.
Marissa
Stayed 1 night in Jan 2026
Verified
6/10 Okay
RAYMOND
28 Jan 2026
ROOM WAS OK. THE STAFF WERE VERY GOOD.WAS VERY HARD TO FIND THE HOTEL AND NO LIFT AVAILABLE.
We stayed 1 night en route to Ella.
Great room. Enormous comfortable bed.
Dinner was delicious.
Staff very friendly and extremely helpful.
They arranged a driver to take us to Ella because the train wasn’t working.
Thank you!!
Cassendra is a beautiful property that feels more like a house than a hotel. It is clean and well managed. Cassendra had the best breakfast of any hotel we've stayed at in Sri Lanka.
We had a fantastic stay at Cassendra Hotel! From the moment we arrived, the staff were incredibly welcoming and attentive. The room was perfectly clean, comfortable, and well-maintained, making it a perfect place to relax after a long day.
A special mention to Dilrukshi, who truly made our stay feel like home. Her warm hospitality and genuine care made such a difference she went out of her way to make sure we were comfortable and had everything we needed.
Thanks to the friendly service and peaceful atmosphere.I would definitely recommend Cassendra Hotel to anyone looking for a cozy and well-managed place to stay. I’ll happily return on my next visit to Kandy.
Cassendra staff eere welcoming and helpful - even before I arrived. They helped me find affordable transport for a day trip and when needed were able to serve my dinner extra quickly. Wifi was touch and go but ultimately held for a few video calls. The hotel is a bit old but rooms are spacious and clean with great bathrooms.
The location is know to tuktuk drivers and the mountain offers amazing views. Its also very close to the best Kandyan dancers (5 min walk) and a view point!
The hotel and staff were truly first class! From the moment we arrived, we felt welcomed and well taken care of. Our room was spacious and beautifully designed, featuring stunning high ceilings and a fantastic balcony with a breathtaking view.
Although our stay was short, we wished we could have stayed longer to enjoy more of the hotel's charm and hospitality. The location was also perfect—peaceful yet conveniently close to town, making it easy to explore the local sights, restaurants, and beaches.
A wonderful experience overall, and we can’t wait to return!
The room was spacious with large, comfortable beds. The staff were very friendly and helpful. We had brought some fruit with us, and the staff kindly washed, cut, and even brought it to our room — a really thoughtful touch that we appreciated.
When we booked the hotel, we didn’t know there was ongoing renovation work in the restaurant — it wasn’t a huge drawback, but the lighting in the evenings was a bit unpleasant. The hotel is also located very close to the viewpoint and the lake, which was a great bonus.
Irina
Stayed 2 nights in Jul 2025
Verified
4/10 Poor
Magnus
9 Jul 2025
Liked: Room comfort
Disliked: Property conditions & facilities
Lot of mold, nice bed though
A lot of mold in the bathroom. Generally out of date. Bed was comfortable.