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"First room we were given the beds were unmade and there was still trash in the garbage bin. The bathroom had cockroaches in it and it wasn't given a clean vibe at all. We were then given a different room. However this room was having mold on the walls, as well as a smell of mold. We then left the hotel cancelling our stay, and the manager said if wishing for a refund go through Expedia through which I did, however management decided not to refund the situation and time we had wasted, and instead offered us a complimentary room, which we did not take."

"Great location, walkable to the historical sites, shopping and food! Staff was friendly and helpful!"

"Great location! The town is walkable and there are food options around the hotel! Hotel staff was friendly and helpful! "

"The room was clean, and the staff were very helpful and friendly. This was our 3rd time back at The Lakehouse, and it never disappoints. The breakfast provided was wonderful and delicious too "

"Very well equipped gym"

"Unique concept "

"Quiet and relaxing feel in the hotel, we spent some time at the pool too and had a great time. The mall is conveniently linked to the hotel too. "

"Staff and spa were great"

"Clean room, staff, location "