Hotel berdekatan Istana Schaumburg Medieval Times

"Front desk was very busy. The young lady handled herself very well. My only negative is she is so soft spoken it is very hard to hear her. Even my 14 year old commented on the fact he appreciated how helpful she was when he went down later, he just wished he could hear what she’s saying better and I had not even mentioned my thoughts. He too said soft spoken. She did excellent, was polite, knowledgeable and helpful, she is just quiet."

"The room was spacious and clean, the staffs were nice and helpful"

"Beautiful room."

"Clean through and through. Friendly and helpful staff."

"our room could've definitely benefitted from a remodel. the sofa and headboard were in rough shape and there were specks of paint on the carpet and other surfaces from the last time it was painted. our in-room phone blinked for four days. we were on the third floor and the stairs were cracked, dirty, and creaky. the top step was a different depth than the other stairs which makes it a safety issue."

"Good"

"Check in person was very nice. Water pressure in shower was A+. Room was a little aged, but looks like upgrades are happening (hopefully they change the mattresses). Overall, good staff, good location"

"staff always help so shout of fem"

"I have not stayed in this facility due to the rude front desk and manager. I got charged with deposit first without even notice. I was not aware of the deposit until I got charged. The front desk female was rude and directive and unpleasant. Instead of ask me for my name she asked me for ID instead and acted rude like a cop. She has never smile. On top of that manager did not solved the issue with the deposit and did. It refund me back after I left the facility without staying there. The manager...

"Nice!"

"Hotel is very new, rooms are really clean, love the LVF instead of carpet in the rooms, beautiful walk-in showers, and charging stations on the night stand. Staff was friendly and helpful."

"Anteriormente me he hospedado en este hotel, y debo decir que las instalaciones han decaído notablemente. El baño de mi habitación no funcionaba bien el lavamanos ni la regadera, la administración pudiera prestar mas atención a estos detalles. El personal siempre muy amable y atento. El desayuno es una gran plus y cuenta con bastante variedad de alimentos. El hotel está muy cercano al mall y opciones para comer y movilizarse en transporte público. El estacionamiento también es un plus."

"Very clean, excellent staff. Would stay again"

"All good"

"Amazing"

"Modern, clean hotel with comfortable bed, a nice gym and large indoor pool. Staff was very nice. Will stay here again"

"Nice big, clean room. Property is up to date and pool was nice. The wall where the employees sit must be too big, they never notice when someone was there. One elevator did not seem to work every morning during breakfast hours so going up and down was a nightmare which took forever! We carried our luggage down at checkout because we couldn’t get room with a cart. The staircase goes outside with no key reader so you can’t even go up the stairs on that side of the hotel!"

"it was ok for one night, but would not stay again. The shower looked not well-cleaned and they put all guests together in one area which made good sleep not really possible."

"Wonderful experience"

"Beautiful hotel, well maintained"