Best Western Gatehouse Hotel

Hartanah 3.0 bintang

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Ulasan

8.2 daripada 10
Sangat baik

Kemudahan popular

  • Termasuk parkir
  • Wi-Fi percuma
  • Restoran
  • Sarapan tersedia
  • Bar
  • Dobi
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Tentang hartanah ini

Best Western Gatehouse Hotel

  • Rumah tamu terletak di Whitton
  • Taman, kemudahan dobi dan bar merupakan beberapa kemudahan yang disediakan di Best Western Gatehouse Hotel. Akses Internet wayarles percuma dan restoran tersedia kepada semua tetamu.
  • Anda juga akan menikmati manfaat berikut semasa penginapan anda:
    • Percuma letak kenderaan sendiri
    • Sarapan (surcaj), tempat simpanan bagasi dan peti simpan selamat di meja/kaunter hadapan
    • Hartanah bebas asap rokok dan lif
  • Ciri-ciri bilik
  • Semua bilik tetamu di Best Western Gatehouse Hotel menampilkan keselesaan seperti Wi-fi percuma dan perkhidmatan bilik.
  • Tambahan kepada kemudahan termasuk:
    • Bilik mandi persendirian dengan gabungan pancuran/tab mandi dan kelengkapan dandanan diri percuma
    • TV skrin rata dengan saluran kabel
    • Setiap hari dan meja

Hartanah serupa

Dasar

Daftar masuk

Masa mula daftar masuk: 14:00; Masa tamat daftar masuk: 23:00

Daftar keluar

Daftar keluar sebelum 11:00

Arahan daftar masuk khas

Meja sambut tetamu dibuka setiap hari dari 7:00 - 23:00

Kakitangan berada di meja sambut tetamu untuk masa yang terhad

Hartanah ini tidak menawarkan daftar masuk selepas waktu operasi

Maklumat yang disediakan oleh pihak hartanah mungkin diterjemahkan menggunakan alat terjemahan automatik

Kaedah akses

Meja sambut tetamu (waktu terhad)

Haiwan peliharaan

Haiwan kesayangan tidak dibenarkan (haiwan perkhidmatan dialu-alukan dan dikecualikan daripada fi)

Kanak-kanak dan katil tambahan

Kanak-kanak adalah dialu-alukan

Katil lipat simpan/tambahan tidak tersedia

Tempat tidur bayi (katil bayi) tidak disediakan

Jenis bayaran hartanah

Maklumat penting

Kemudahan tambahan

  • Fi untuk sarapan bungkus: kira-kira GBP 9.95 untuk dewasa dan GBP 9.95 untuk kanak-kanak

Senarai di atas mungkin tidak menyeluruh. Bayaran dan deposit mungkin tidak merangkumi cukai dan tertakluk kepada perubahan.

Untuk makluman anda

Bayaran tetamu tambahan mungkin dikenakan dan berbeza mengikut dasar hartanah
Pengenalan bergambar keluaran kerajaan dan kad kredit, kad debit atau deposit tunai mungkin diperlukan semasa daftar masuk untuk bayaran sampingan
Permintaan khas adalah tertakluk kepada ketersediaan semasa daftar masuk dan boleh dikenakan bayaran tambahan; permintaan khas tidak dapat dijamin
Hartanah ini menerima kad kredit; wang tunai tidak diterima

Soalan lazim

Adakah Best Western Gatehouse Hotel mesra haiwan kesayangan?

Tidak, hanya haiwan perkhidmatan dialu-alukan di hartanah.

Berapakah fi parkir di Best Western Gatehouse Hotel?

Letak kenderaan sendiri adalah percuma di hartanah ini.

Apakah masa daftar masuk di Best Western Gatehouse Hotel?

Masa mula daftar masuk: 14:00; Masa tamat daftar masuk: 23:00. Daftar masuk selepas waktu operasi tidak tersedia.

Apakah masa daftar keluar di Best Western Gatehouse Hotel?

Daftar keluar adalah jam 11:00.

Di manakah terletaknya Best Western Gatehouse Hotel?

Terletak di Whitton, rumah tamu ini sejauh 3 bt (5 km) dari Namco Funscape, Teater Sir John Mills dan Teater New Wolsey. Muzium Ipswich dan St Mary at the Elms juga dalam jarak 3 bt (5 km).

Ulasan

Ulasan

8.2

Sangat Baik

8.8

Kebersihan

7.6

Lokasi

8.8

Kakitangan & perkhidmatan

7.8

Keadaan hartanah & kemudahan
Penilaian 10 - Cemerlang. 32 daripada 86 ulasan
Penilaian 8 - Baik. 37 daripada 86 ulasan
Penilaian 6 - Boleh diterima. 9 daripada 86 ulasan
Penilaian 4 - Lemah. 2 daripada 86 ulasan
Penilaian 2 - Teruk. 6 daripada 86 ulasan

Ulasan

Disahkan

8/10 Baik

keith

Sukakan: Kebersihan, kakitangan & perkhidmatan, keselesaan bilik

Staff have the winning way

Outstanding staff, amazing service. Building a little tired, needs some love but the welcome and feeling we had on arrival and during the stay made it really great.
Menginap 1 malam pada Mac 2020
Disahkan

6/10 Sederhana

donna

Sukakan: Kebersihan, kakitangan & perkhidmatan
Tidak sukakan: Keselesaan bilik

Okish!

I thought that the manager was really welcome when i arrived. I purchased the family room and stayed for 3 nights. On the second day i arrived back to my room being left wide open (i am not clear if this was from the cleaner or if someone had been in my room). When I raised this with reception, she commented how she would make a note of this and did not seem to appreciate how his may have impacted on me. I was in a annex or separate building (as it was a family room) and there was 1 room above me. The problem with this was that every time the person in the room above me moved, i heard him. This impacted on my quality of sleep. Other than the afformentioned, i found the accomodation clean.
Menginap 3 malam pada Mac 2020
Disahkan

10/10 Cemerlang

David

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Very fiendly and welcoming
Menginap 1 malam pada Feb 2020
Disahkan

10/10 Cemerlang

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik

Comfortable stay

Very friendly staff, food was good and beds comfortable
Menginap 1 malam pada Jan 2020
Disahkan

8/10 Baik

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keselesaan bilik
A perfectly adequate overnight stop. Staff were friendly and helpful, eg immediately offered a different twin room for adult sons when we said first one smelled of cigarettes and damp. Swapped room was much nicer. Both double and twin rooms were completely clean and cosy in December once radiators were switched on. Easy to find and parking on site was useful.
Menginap 1 malam pada Dis 2019
Disahkan

8/10 Baik

Pengembara yang disahkan

Sukakan: Kakitangan & perkhidmatan
Tidak sukakan: Kebersihan

Funnily enough i will stay again

I did love the location the staff and all as i wanted away from the hussle and bussle but i thought it could be cleaner But i am a clean freak
Menginap 1 malam pada Dis 2019
Disahkan

8/10 Baik

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan

Good base for a weekend

Easy to reach and in a relatively quiet location. Ample parking. Service very good, and the hotel is clean and cared for. But my room was uncomfortably warm and the window didn't open far enough to cool it down, and I thought the bed was overly soft.
Menginap 1 malam pada Nov 2019
Disahkan

2/10 Teruk

Martyna

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik

Terrible

Arrived and wasn’t even able to get into the property, therefore couldn’t even stay the night. The hotel then wouldn’t even offer a refund despite not staying there. I had to spend another £70 to get a hotel elsewhere.
Menginap 1 malam pada Nov 2019
Disahkan

4/10 Lemah

Andrew

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan

Don't stay here.

Had a bad start that for worse. Booked online and charged again on check in. Run down hotel. Meal not charged in the morning and staff struggled to refund their error. Phone calls chasing food bill and checked to make sure not already charged and when rang Back to pay they had already taken the funds. Arrogant call from customer services. Would not recommend at all. Badly run disorganised hotel.
Menginap 1 malam pada Jun 2019
Disahkan

2/10 Teruk

anthony

Tidak sukakan: Kebersihan, keadaan hartanah & kemudahan, keselesaan bilik

First Location- NO. Second Location - Definite Yes

Arrived and was placed outside the hotel in the Service area in a black wooden building. Room was not clean, bugs and chair broken. Immediately requested different room. Told none available due to Ed Sheeran concert the day before. Regardless, I booked this hotel months before and immediately paid upon arrival. Was required to stay in that room for 1 night. Then was moved the next day to another location in Claydon which was much better. Frankie, the Manager of these location, was very accommodating and immediately ensure that we were well taken care of in moving to this new location. After we moved the room was what we expected and the staff were very friendly and accommodating. Would we stay there again? Not in the first location which should never have been used for any guests. The second location would be a definite Yes. Thank you Frankie, Gill, Teresa and staff who made our stay of 2 weeks wonderful!
Menginap 14 malam pada Ogo 2019
Disahkan

8/10 Baik

jason

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Nice hotel good location staff lovely v helpful
Menginap 1 malam pada Ogo 2019
Disahkan

10/10 Cemerlang

Ian

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
I liked that it was in a quiet location, no traffic noise, and excellent service by the staff. Disliked that the bath/ shower could be a challenge for elderly or physically unstable visitors, and no night lights for reading in bed, room lights on or off, no in-between.
Menginap 1 malam pada Jun 2019
Disahkan

10/10 Cemerlang

Louise

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik

Review

Fantastic little bolt hole here only6 quid in taxi to Portman road to see rodders..room for 3 was like a mini apartment..bathroom and beds spotless and staff were so accommodating..also loved the quaint little bar.. Will definitely use this establishment again **** and more from me
Menginap 1 malam pada Jun 2019
Disahkan

8/10 Baik

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Cannot complain,fairly basic the only thing I would say is the shower tray is very slippery even before I used soap & there was no handle to grab inside Staff always friendly & helpful
Menginap 2 malam pada Jun 2019
Disahkan

10/10 Cemerlang

Alyson

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
We enjoyed a wonderful four night stay at The Gatehouse. The staff were so friendly, helpful and kind. The bed could have done with being a little longer and wider but that would be our only negative comment. Would certainly recommend this hotel and particularly the staff.
Menginap 4 malam pada Mei 2019
Disahkan

10/10 Cemerlang

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Staff very nice .hotel very clean would recommend to my friends food excellent and good breakfast could not fault
Menginap 1 malam pada Mei 2019
Disahkan

10/10 Cemerlang

J

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Well located and friendly staff. No issues at all.
Menginap 1 malam pada Jan 2019
Disahkan

8/10 Baik

Marc

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik

Excellent business hotel

One of the best business hotels I have stayed in Ipswich. The staff are friendly, prices competitive, rooms well equipped and food good. I would definitely recommend this hotel.
Menginap 2 malam pada Nov 2018
Disahkan

6/10 Sederhana

Ross

Sukakan: Kebersihan, keadaan hartanah & kemudahan, keselesaan bilik
Tidak sukakan: Kakitangan & perkhidmatan

Slowest Food Service in Ipswich

Hotel was well located and of a decent standard. This was let down badly by the dinner service. The team were pleasant enough however... On arrival about 5:40pm, I asked when dinner was served and was advised 7pm - 9pm. I booked a table for 7pm as I was very hungry. I arrived in the dining room and was seated at 6:55pm and given the menu's to select from. My food did not arrive at my table until 8:18pm... during which time I was not acknowledged or apologised to until the food finally arrived. There was no gesture of goodwill, no drink on the house at all... Very poor - The waitress simply said, sorry for the wait, we've been extremely busy.... I was second into the dining room?? Really let down the hotel - so much so that I didn't dare go for breakfast as I couldn't bear the thought of a delayed start to my day. Shame as the hotel had good potential.
Menginap 1 malam pada Nov 2018
Disahkan

8/10 Baik

p

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik

Lovely stay.

The staff were very welcoming and the room was nice and clean and well presented. The food was lovely. Overall a really nice stay.
Menginap 1 malam pada Okt 2018
Disahkan

2/10 Teruk

David

Sukakan: Kebersihan, keadaan hartanah & kemudahan, keselesaan bilik
Tidak sukakan: Kakitangan & perkhidmatan

No hot water and poor service.

We stayed at Holiday In on the old Norwich Road. We got up early because we had to be in London at a specific time. There was NO hot water for a shower, and nobody at reception to help us. When we checked out, we left comments to the effect we were dissatisfied with the hot water situation, but there was no concern expressed, or offer to make it right. I will never stay at that location again. We are Holiday Inn loyalty members, and I am disappointed that we were treated so poorly. On a positive note, we stayed at London Road Holiday Inn the next week and it was great.
Menginap 1 malam pada Okt 2018
Disahkan

10/10 Cemerlang

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik

Great staff

Great service and lovely comfortable night. The staff went out of their way to look after me
Menginap 1 malam pada Okt 2018
Disahkan

10/10 Cemerlang

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
We enjoyed our stay very much, the staff -Marina one of them and her sister- went out of their way to ensure our stay was phenomenal. The premises are lovely with a grand back garden perfect for a morning stroll, complete with squirrels, rabbits, and birds, including an apple or two!
Menginap 3 malam pada Okt 2018
Disahkan

10/10 Cemerlang

Steve

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik

Quite and close to Ipswich

Room extremely nice. Staff very attentive and helpful plus friendly. Food excellent This hotel deserves more stars.
Menginap 8 malam pada Sep 2018
Disahkan

8/10 Baik

Adam

Clean hotel but VERY dated!

Had a 1 night stay here with my son as a last minute stop over on a weekend outing and used a hotels.com free night. Although generally clean the hotel is VERY dated and needs some serious investment. My room which was very near reception was very small for a double but was adequate for 1 night, my biggest complaint would be that my curtains didn’t close properly so the room had constant light from streets lights or day light. Although it claims 24 hour reception it is only manned till 11pm after then there is a porter contactable via phone which makes the building seem very isolated! Would stay here again but only if it was cheap and not for more than 1 night
Menginap 1 malam pada Sep 2018