Hotel Keluarga di Ilford

"Decent"

"Friendly helpful staff"

"Good service for the price. I would stay here again."

"Check-in was complicated as e-mail warning of the £50 up-front deposit and need for photo ID was sent to junk mail. Parking is advertised as included in the price, when it’s available on a first come, first served basis and there are only TWO spaces! Bed was not comfortable, only 1 pillow and that felt like resting your head on a patio slab!! On the plus side it was exceptionally cheap and I guess you get what you pay for. "

"We were moved to another hotel which house refugee's & other’s that had two 24 hr security guards. Why? So really felt unsafe. We had two gentlemen follow us in a car? Why? This should not be allowed, we should of been told & words cannot express the frighteningly terrible experience."

"Saubere Unterkunft mit netten Personal. Subwaystation um die Ecke, Einkaufsmöglichkeiten ein paar wenige Minuten zu Fuß erreichbar. Frühstück leider nur kalt in einer Papiertüte zur Abholung an der Rezeption. Aber alles in allem trotzdem top, man muss ja auch den Preis berücksichtigen. Würde für einen Aufenthalt bei London hier sicher wieder Station machen. "

"This hotel was booked for two key workers . On arrival the hotel demanded £100.00 per room - totalling £200.00, despite the website stating one deposit They also demanded ID from all guests, these could not be given as neither worker had such in their possession, the hotel refused entry and also refused to refund monies paid for booking. we book on average for workers 35 rooms per month and never have we received such diabolical service , Britannia hotels WILL NEVER be used again."

"Was told we would get breakfast in an email, but no breakfast was available! Misleading info! "

"Lovely room. Nice staff. Relaxed stay "