Hotel berdekatan Hook Mountain State Park

"I gave this property a "Good" rating instead of an "Excellent" because the customer service was lacking. Our room was not ready at 4:30pm. We were offered a drink voucher and I had to remind the front desk that there were two of us in the room. When we did get into our room several items were missing. The ottoman that was supposed to accommodate our suitcases was not there. The hairdryer was also missing. The front desk did have someone bring these items but I felt that there was a real "Oh...

"Parfait"

"Here's a natural, positive hotel review you can use: **⭐⭐⭐⭐⭐ 5/5 Stars** I had a wonderful stay! The hotel was very clean, comfortable, and well-maintained. The staff was incredibly friendly, welcoming, and always willing to help with anything I needed. From check-in to check-out, everyone made me feel valued and taken care of. The rooms were spotless, and the overall atmosphere was peaceful and relaxing. I would definitely stay here again and highly recommend this hotel to anyone looking for...

"It was near a major highway which made it easy to get to but unfortunately there was a few loud vehicles that passed at night which were very loud. All hotels will occasionally have an extra loud motorist so I can't blame the hotel. Very large shopping center nearby was worth the visit"

"Absolutely terrible. DO NOT STAY HERE"

"Our room was clean and spacious. The staff was very kind and helped with anything we needed. Would stay here again!"

"Todo estuvo bien, excepto que los demás hacían demasiado ruido. Los niños lloraban a muy temprana, hora"

"Great"

"I love the grill"

"The property was in a great location for me, we were checked in with ease, and your front desk person was very helpful with our questions. The facility was clean and well maintained as we walked through. The room was updated and clean and overall plenty comfortable for us. We will be back again."

"Great place!"

"Hay muchas cosas que no están en functionamiento como la pisina el gym y la labanderia no estaban funcionando yo ise una reservation por 4 días y lo ise porque decia que tenía picsina y por mis niños que queria bañarse hay lo hise"

"Staff was great. Local supermarket next to hotel made getting some food a breeze."

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"Room was great"

"Reserved a Junior Suite with a king size bed and a couch/pull-out bed for 3 adults. The pull-out bed was awful, uncomfortable and unsleepable. There was a huge stain on one of the couch cushions (the side that was not visible, of course, until it was removed to set up the pull-out bed). Additionally, there was garbage under the couch that was revealed when setting up the bed. The room had accessibility features. The walk-in shower was decent, but the shower curtain was in tatters along all the...

"Parking was easy with a big lot and the location was convenient, but unfortunately the road noise was incredibly disruptive and woke us up several times. We arrived at our room late and it was super hot - we tried to crank the AC but turning fan to “high” did not actually seem to be high and it took several hours to cool off."

"Very beautiful grounds. Estate like property. Lots of walking to get to rooms with not elevators."

"there were no phones in the room to contact the front desk ,and the wifi kept dropping you had to sign in everytime you needed to make a call"

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