Hotel Mesra Haiwan Kesayangan di Hook

"The room itself was very nice, and the host was friendly and helpful. When we first arrived, it felt as though the property was closed, which was a little strange. Unfortunately, there was no hot water both in the evening and the following morning, which we reported to the host on departure. Had we been staying longer, I’m confident the host would have tried to resolve this. The bed was uncomfortable and the mattress would benefit from an upgrade or the addition of a topper. Overall, the stay...

"Beautiful room. Very clean. Plenty of parking. "

"Overall a lovely stay with friendly staff and a good breakfast. A nice room and very clean. The only downfall was the shower water was really hot, even on the lowest setting. Having a shower wasn't very enjoyable, which was a shame as the bathroom was really lovely with a rainfall shower head, but I had to stay out of the stream and splash the water on me. But we did mention it to them on checkout so hopefully it can be easily resolved, because the hotel was really nice. Unfortunately parking...

"Niets op aan te merken , daarom komen wij hier graag , dinner als ontbijt prima, Mooie lokatie en landhuis"

"Very friendly and helpful staff. Room cozy and clean. Food good too. Would recommend."

"Excellent staff good spa"

"Beautiful property and had an amazing visit. Pity the property doesn’t have Aircon in the rooms. With the current heatwave it made it very hot inside the building . I understand it’s because it’s an old historical building and there are restrictions."

"Quite underwhelming given the advertised photos. The rooms were dated and felt closer to a budget option such as a travelodge. A disappointing stay to say the least."