Hotel Dekat Holyoke Community College

"Stayed 4 nights and three of the days had no hot water to our room. Reception suggested running both faucets to push water faster however after 20 minutes, still ice cold. Not too many other options in this area and would hesitate to stay here again. I’m a Bonvoy member but staff seemed disinterested as I booked through Expedia. Not a great experience as someone who travels for dance conventions and stay at Marriotts at least once per month. Worst one yet."

"Beds were perfect"

"Very modern and bright. Very clean and quiet"

"Daniel Stebbins House was wonderful. Beautiful rooms. Next to downtown. Enjoyable breakfast. Fabulous experience!"

"Great place to stay! "

"Excellent stay. Staff were friendly, great amenities, and hotel was very clean. However, disappointed as housekeeping came once during our four night stay. Taking out trash, replacing towels, and restocking coffee/tea service is of value to me."

"Housekeeping was hit or miss, one day they changed out towels, did not make the bed. Another day they did both. Unsure. Room was sandy so no sweeping done. Both the heater and the fireplace were incredibly loud, the heater making ticking noises that kept waking me up. Overall, the stay was fine. Would maybe stay here again but wouldn't pay to upgrade to fireplace room. Pool and hot tub seemed clean. Gym did not have sanitizing spray from what I saw. "

"Clean hotel and front staff was very friendly and helpful. Bummer part is maid service is every other day. "

"Great place"

"Breakfast was exceptional. We couldn’t have been happier during our stay."

"Excellent breakfast selection."

"Yes very good "

"Very nice hotel, but just wasn’t crazy about the parking. I guess parking is very little because it was in the heart of the city. "

"I never went "

"El menú de desayuno podría mejorar. No tenían pan para tostadas. Todo los dias era revoltillo, sausage y papitas "

"The complimentary breakfast was the icing on the cake, gluten free options, healthy and fresh offerings. Beds were heavenly, property was clean, quaint and beautiful. Felt like royalty!"

"The key cards became deactivated easily"

"Yes to both plus easy access to Turnpike"

"Rooms are incredibly outdated and need to be refreshed. Wall paper peeling, yellowing of the ceiling and walls, and scuffed up furniture. Very overpriced for what we paid. "