Hotel Dekat Highland Oaks Upper Lake

"5/5 ⭐️⭐️⭐️⭐️⭐️ Amazing stay from beginning to end! The customer service was excellent and everyone was so friendly and helpful. The room was spotless, and I was really impressed with how clean the entire hotel was — from the elevators to the hallways. The free coffee was a great bonus, and I also loved the convenience of the items for sale downstairs. Everything felt comfortable, clean, and welcoming. I would definitely stay here again!"

"Super clean and comfortable"

"Smooth check in. Mattress hard. Drapes unhooked from rod. Fried eggs too done. Room clean, shower good, nice toiletries and blow drier."

"The property should have communicated how to get the keys after hours more accurately. The information provided in the app was 100% misleading and false. The only way to have received keyed would have been to call the after hours letter line."

"It was our third or fourth time staying here as a overnight stop. We would probably stay again as long as Expedia has a good rate for this hotel. The breakfast is good and the breakfast area was clean. The staff was friendly."

"Kitchen in the room. Very clean. Great location. Only reason I gave the breakfast 4 stars was because it actually wasn't very good at all, but 500 stars to lady cooking it, I think it was her first day and I think she was just filling in for someone. She tried her best with a smile and was very helpful."

"The room was dirty. The bathroom floors were not cleaned in awhile. The ceiling was dusty from the A/C vents. The shower floor was filthy. Parts of the shower were broken. In addition, the water glasses in the room had dirt inside. The elevator was not working during our stay so we had to use the stairs to transport our luggage. We stayed there out of necessity. We had very little options."

"Only stayed for a night but was satisfied with the room. The tub was a little dingy but everything else was modern and up to date. The staff was friendly. Convenient location to food and the mall. Would book again."

"Nice overnight stay"

"clean rooms. bathrooms were okay. found a couple pieces of hair on the linen in bathroom but i wasnt going to make a big deal out of it. overall very nice accommodation."

"Stay 1 night everything was fine and breakfast was good .. room was clean bed was comfortable.."

"Okay"

"Second time we've stayed at this property. Rooms are very clean, but very sparsely appointed. No hangers in the closet and no drawers, so prepare to li e out of your suitcase. Also, strangely, the room does have a coffee maker, but no coffee cups. Also, we had one bar of soap to use between the shower and the sink. Mattress and pillows were comfortable, bit the aluminum bed frame was so noisy. It popped and cracked everytime we rolled over or got in and out of bed. The free breakfast is...

"The drainage system for the shower did NOT work! The water was all over the bathroom floor and outside the bathroom… will stay again, just not in a roll in shower room…"

"Room was okay, bed was soft but okay. Parking was narrow and dark."

"If you value peace and privacy over aesthetics, this is a hidden gem. "

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